GODWIN ENEOJOH OMALE

Harmony Estate, Ogba, Lagos, Nigeria 070*-***-****; 080*-***-**** adnb78@r.postjobfree.com

CAREER OBJECTIVE

Highly organized, innovative and enthusiastic individual seeking an entry-level position in a dynamic, rewarding, fast-paced and vision driven Organization, that provides a platform to learn, grow and utilize my skills to support Organization’s vision and contribute to the achievement of goals.

KEY SKILLS AND KNOWLEDGE AREAS

Knack to learn fast and adapt.

IT skills; excellent working knowledge in various computer and internet based software (Microsoft Office; Microsoft Word, PowerPoint and Excel).

Critical thinking and problem solving skills.

Presentation and analytical skills.

Strong work ethics and goal orientation.

Outstanding communication (verbal and writing) and interpersonal skills.

Teamwork and customer focused mentality.

Negotiation and influencing skills.

WORK EXPERIENCE

UNITED BANK FOR AFRICA February, 2021- Present

Victoria Island, Lagos state, Nigeria.

Customer Experience Expert

Key Responsibilities

Respond to customer’s emails

Manage and resolve customer’s complaint

Identify and escalate issues to team leads

Provide product and service information to customers

Research required information using available resources

Research, identify, and resolve customer complaints using applicable software

Document all email information according to standard operating procedures

Follow up where necessary

Upsell and cross sell products and services

DIVERSAY SOLUTIONS LIMITED August, 2020 – February 2021

Ogba, Lagos State, Nigeria.

Production Supervisor (National Youth Service Corp [NYSC]

Key Responsibilities

Assist in planning, monitoring and controlling processes within the production unit.

Provide administrative support; managing correspondences, data entry, processing forms and maintaining supplies.

Quality checks of products pre/post packaging and ensuring continuous availability of products as required.

Assist in supervising the production workers and also participate in the production of the Biosecurity products.

Monitor and document inflow and outflow of all production inventory (concentrates, packaging materials and so on) for seamless production.

Support in analysis by drawing out customer purchase trend.

Document registration record for all products and schedule reminders on the registration expiration date.

NATIONAL ANIMAL PRODUCTION RESEARCH INSTITUTE August, 2012 – December, 2012

Shika, Kaduna State, Nigeria.

Pupil Farm Officer (Industrial Attachment)

Key Responsibilities

Assist in the maintenance of farm equipment at the Estate Unit and Workshop.

Support the central laboratory in analysis of received samples.

Assist in the Forage production unit.

Engage in several vital activities in the Feed and Feeding Unit which cut across all units and programs that are in Custodian of Livestock.

Participate in each stage of dairy production, from inception stage to final processing stage (milking of the cows to processing into yoghurt).

EDUCATION

Ahmadu Bello University, Division of Agricultural Colleges, Samaru College of Agriculture – Zaria, Kaduna State

Higher National Diploma. Agricultural Engineering Technology 2017 – 2019

Ahmadu Bello University, Division of Agricultural Colleges, Samaru College of Agriculture – Zaria, Kaduna State

National Diploma. Agricultural Engineering Technology 2011 – 2014

Destiny International School – Zaria, Kaduna State

Senior Secondary School Certificate (SSCE) 2010 – 2011

HOBBIES AND OTHER INTERESTS

Playing team sports (American Football and Rugby),

Traveling and making acquaintances,

Playing drums,

Art and Music,

Judo,

Learning about and exploring new cultures.

REFEREES

Available On Request.

Contact this candidate