JERMAINE OWENS

***** ****** ****** *****. ******, Maryland. (443) 235- 9786. adnb5h@r.postjobfree.com OBJECTIVE:

To gain entry into the media field to utilize my skills and abilities. EDUCATION:

Bachelor of Arts Dec. 2007

Major: Communications/ Mass Media Minor: Marketing Salisbury University, Salisbury, Maryland

(Maintained full academic schedule while working part-time) RELEVANT COURSEWORK:

• Studies in Media Digital Filmmaking: From Script to Screen -Explored the art of filmmaking using digital technology; Requirements included writing, directing, editing, and producing of a short film; Learned how to work effectively in a group to gain understanding of how production work is routinely organized; Discovered how to use 500, 300 cameras to film a newly created movie; utilized editing machine called “Avid Express” to edit film; Incorporated all aspects of music including audio; Developed movie with theatre department students who became actors.

• Television Production - Learned practical and theoretical television skills used in the studio production area; became familiarized with terminology and techniques needed by all members of the studio crew; Learned conceptual components of shot composition, continuity, and basic technical theories relating to audio, lighting, TV technology, etc.

• Electronic Field Production- Shot a sequence of events that follow one another seamlessly, scene replication- imitating a professional film, how to produce a “soft” news package; produced a music video. RELATED EXPERIENCE:

Student Actor, Wor-Wic Community College Spring 2005 Salisbury, Maryland.

● Chosen to represent Wor-Wic Community College in a commercial as a student actor.

● Instructed on acting skills and how to best portray a college student.

● Selected to represent college on billboard postings as well as TV and magazine ads.

● Worked as a Production Assistant for the movie “Transformers 3”. Fall 2010 WORK EXPERIENCE:

Car Prep Personal, Enterprise Fall 2002 to 2010

Salisbury, Maryland

● Service customers, detail vehicles and pick-up and delivery of vehicles Segment Producer, Entrepreneurs Edge TV

Baltimore, Maryland

● Create topics for show, and schedule time and dates for guest to appear on the show. Information Specialist, K4 Solutions, Incorporated Summer 2010 to 2012 Rockville, Maryland

● Understood program guidelines and requirements

● Performed application completeness reviews

● Maintained status and tracking information

● Maintained correspondence

● Provided customer service support

● Reviewed administrative and financial documents

● Used government-provided databases to verify various facets of applicant eligibility

● Conducted extensive document reviews, as well as researched and gathered data, including manual and online literature searches using the World Wide Web and databases

● Worked in the department of the Bureau of Clinician Recruitment and Service (BCRS)

● Kept a daily record of Credit reports and Databanks

● Train other employees how to process loan applications

● Performed Employment, Loan, and External reports verifications Customer Service Representative, RadNet Summer 2013 to Current Rockville, Maryland

Answer billing inquiries

Work with patients on payment arrangements for provided services Process payments over the phone from patients

Update and correct patient information in our billing system Comply with contractual obligations concerning patient billing at all times Communicate effectively and appropriately with patients Participate in projects, tasks, and meetings as assigned by management JOB SKILL AND ABILITES

● Computer skill, including Word, Excel, and Microsoft Office System (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook).

● Effective oral and written communication skills

● Excellent interpersonal skills

● Ability to master application processing procedure using various databases

● Able to exhibit a high level of confidentiality

● Excellent organizational skills

● Able to identify and resolve problems in a timely manner

● Able to gather and analyze information skillfully

● Ability to use BMISS for processing loan applications

● Ability to use NIS

● Able to reach effective solutions for problem solving

● Ability to prioritize and manage work loads according to goals

● Delivers quality work on time

● Attentive active listener

● Able to remain calm and professional when faced with challenges

● Ability to Quality Check (QC) files or applications

● Customer service skills

● Medical terminology knowledge

PROGRAMS

● The National Health Service Corps Loan Repayment Program (NHSC LRP)

● Nurses Education Loan Repayment Program (NELRP)

● Falculty Loan Repayment Program (FLRP)

● Nurses Scholarship Program (NSP)

● National Health Service Corps (NHSC SP)

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