Business Analyst Project Coordinator

AISHWARYA

• Address: *****, Apt ***, Drakeshire ln, Farmington, MI- 48335

• Email ID: adnb3o@r.postjobfree.com

• Mobile: 248-***-****

CAREER OBJECTIVE

To work in a healthy and challenging environment which could help me to attain excellence at professional as well as personal front extracting the best out of me and thereby using my knowledge and skills as an asset to an organization.

SUMMARY

Ambitious Project Coordinator/ Business Analyst with 4 years of experience overseeing projects from initiation to completion. Minimizes workflow obstacles, conserves resources and motivates teams to deliver quality outcomes under budget and on time.

PROFESSIONAL EXPERIENCE

Company Name: TransPerfect Duration: Jan’16-Nov’16

Worked as Localization Project Coordinator, responsible for managing and coordinating the completion of all language projects.

Key Roles & Responsibilities:

• The management of multiple, localization projects

• Monitoring and controlling projects status

• Liaising with sales staff to clarify project parameters

• Negotiating with vendors

• Managing project finances, including budgeting

• Preparation and maintenance of project documentation

• Establishing and maintaining excellent relationships with contract translators and proofreaders globally

• Compliance with relevant and applicable procedures

Company Name: Hughes Communication India Limited Duration: 25th March’15- Jan’16

Worked with HCIL as Onsite Project Coordinator at client location Mphasis.

Project : Mphasis ATM site-implementation and Mphasis Payment Management Services.

Key Roles & Responsibilities:

• Attend client meetings and assist with determination of project requirements

• Responsible for planning, installation, commissioning and maintenance of VSAT networks

• Coordinate all relevant activities to ensure smooth flow

• Tracking of all project activities and timely completion of project.

• Track the progress and quality of work being performed by the team.

• Assist the PM(Program Manager) in project activities.

• Customer handling.

• Preparing daily reports and weekly reports and sending to the higher authorities.

Company Name: GTL Ltd Duration: 30th January’13- 16th February’15

Worked with GTL Limited as Sr.NOC ENGINEER

Project: Operation & Maintenance of PAN India AIRCEL Networks including Vodafone, TATA, IDEA,UNINOR etc.

Location & Client: Pune – GTL Ltd-GIL Aircel.

Key Roles & Responsibilities:

• Responsible for Operation & Maintenance of Telecomm Networks.

• Escalation of Base Station Alerts (Alarms) and Command firing for BSC to resolve issues.

• Work in four types of OSS i.e. NSN-NetAct, ZTE-Net Numen, ERICSSON, HUWAEI-iManager M2000.

• Preparing Daily Outage Report, Daily progress report and Daily Fault reports to send it to Circle Manager.

• Works with vendors to perform troubleshooting of outages to determine if issue is telecom, power, cabling or equipment-related.

• Works on BMC Remedy7.1 for Trouble Tickets & Remote Monitoring System for continuous alarms monitoring.

• Monitoring the contractual KPIs and maintaining the threshold of the network..

• Maintaining the SLA and OLA for different issues using (TT) trouble ticket system.

Value Added:

• Management of Man Power for Better & Fluent working of the process

• Take responsibility for team decisions. Lead any presentation to Management.

• Carrying a Training & communicate with team for any issues.

ACADEMICS

• MBA from XLRI, India in Business Management, 2017

• B.E. (Electronics &Telecommunication) from BhartiVidyapeeth’s College Of Engg For Women (Pune University) in 2012

TECHNICAL HIGHLIGHTS

• Operating Systems: Windows

• Office Tools: MS Office

STRENGTH

• Time management

• Client Relations

• A team player with strong analytical and leadership skills.

• Fast learner, Target driven, Good communication and Interpersonal skills

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