PERSONAL INFORMATION:

Surname : Dekker

Forename : Emily Amos

ID Number : 950-***-**** 087

Date of Birth : 11 April 1995

Sex : Female

Nationality : South African

Home Language : English

Other Languages : Afrikaans: Speak, Read, Write &

Understand

Religion : Christian

Criminal Record : None

Health : Very good

Home Address : 3 Sesde Laan

Juba Park

Volksrust

Postal Code : P.O Box 16111

Newcastle

2940

Telephone : 076-***-****

Valid Drivers License : Yes (code B)

Computer Literate : Yes

FORMAL EDUCATION:

School Attended : Volksrust High School

Highest Standard Past : Grade 12 (Matric)

Subjects Passed : English (First Language), Afrikaans,

Life Orientation, Computer Application

Technology, Business Economics, Biology & Mathematical Literacy

Reference : Mr J Ferreira (Head Master)

Volksrust High School

Contact Number : 017-***-****/ 082-***-****

Interests : Hockey, Singing, Reading & Bowls

SECONDARY EDUCATION:

I am a Health and Safety Officer

I studied through XFactor Safety Consultants

Reference : Patrys Doubell / Ilze Doubell

Contact Number : 072-***-**** / 079-***-****

COURSES

- COID ACT (COMPENSATION FOR OCCUPATIONAL INJURIES & DISEASES)

-OHS ACT (OCCUPATIONAL HEALTH AND SAFETY)

-SECTORS OF BUSINESS

-MINERALS ACT

-MHS ACT (MINE HEALTH AND SAFETY)

-OHS & MHS MANAGEMENT, ADMINISTRATION AND SYSTEM

-OCCUPATIONAL HEALTH & SAFETY CO-ORDINATOR

-MINE HEALTH AND SAFETY OFFICER

-RISK ASSESSMENT & HIRA (HAZERDOUS INDENTIFICATION RISK ASSESSMENT)

-INCIDENT INVESTIGATION

-HEALTH AND SAFETY AUDITOR

EMPLOYMENT HISTORY:

I was a Bar Lady and did Waitering at Tables, in My School Holidays.

Company : Amanzi Control

Majuba Power Station

Volksrust 2970

Employment Date : April 2014 - January 2015

Position : Health and Safety Officer

Job Description : Turbine Plant

Boiler Plant

Ensure Safe Working Actions of Cleaners Risk Assessment

Incident Investigation

Issue PPE

HIRA

Safe Working Procedures

Inspections

Audits

Job Observations

Work on Microsoft Word 2003

Work on Microsoft Excel 2003

Reason For Leaving : Resigned Due to Personal Reasons

Reference : Mr K Janse Van Rensburg

AMANZI CONTROL

Contact Number : 082-***-****

Company : Kaizen Refractories

Employment Date : June 2015 – April 2016

Position : Health & Safety Officer

Job Description : Risk Assessments & HIRA’s,

Incident Investigations,

Issuing PPE,

Inspections,

Compiling Equipment Modules & Work Procedures,

Compiling Safety Files,

Site Inspections,

Equipment Inspections,

Management Planning (project specific),

Conducting Safety & Committee Meetings,

Job Observations,

Compiling Method Statements

Reference : Bennie van Vuuren

Contact : 071-***-****

Reason for leaving : Resigned due to personal reasons

Company : Just Tools

Employment Date : May 2016 – August 2016

Position : Sales Consultant

Job Description : In-House and Exterior Sales

Reference : Pretesh Jugdhis

Contact : 084-***-****

Reason for leaving : Company was closing down

Company : Nashua Maluti

Employment Date : August 2016 – October 2018

Position : Service Controller

Job Description : Answering phones

Logging calls

Creating invoices

Managing technicians

Managing parts

Ordering parts

Creating quotations

Some Health and Safety aspects

Collecting installation commissions

Creating invoices for non CSA clients

Working on programs AS400 & ServiceNow

Reason for leaving position : Got a promotion

Position : Sales Coordinator

Employment Date : October 2018 – May 2019

Job Description : Ordering machines and peripherals

Dispatching of machines and peripherals

Arranging meetings

Reporting

Assisting the Sales Manager

Managing sales reps

Working on Excel and Word

Compiling Safety Files for ArcelorMittal

Arranging training for relevant sites and new employees

Reason for leaving : New opportunity in Gauteng and I ……. Wanted change to grow

Company : Roan Systems

Employment Date : June 2019 – January 2020

Position : Helpdesk Consultant

Job Description : Manage technicians on a daily basis

Working on the system BPO V2

Working with Excel and Word daily

Ordering spares Nationally &

Internationally

Quoting clients daily

Logging calls daily

Managing Maintenance and non-contract clients

Daily reporting

Training committee

Assessing safety files

Helpdesk for all branches (JHB,CPT,DBN,NLS & PE)

Issuing of parts to calls

Collection and Delivery notes nationally

Reason for Leaving : Got a Promotion

Position : National Technical Team Leader

Employment Date : January 2020 – August 2020

Job Description : Training of new employees

Reporting

Directing daily operations to helpdesk and technicians

Review and assess customer service contracts Mandatory accuracy of reporting and

data base information

Order spares nationally & internationally

Answer phone call

Compiling weekly, monthly and

quarterly reports

Managing technicians and helpdesk consultants nationally

(GP,KZN,NLS,PE,CPT)

Logging calls

Working on Excel and Word daily

Invoicing

Quoting

Problem solving

Evaluation on staff members

Assisting with SHEQ

Ensuring warehouses balance

Monitoring budgets for technicians

and ensuring targets are reached

Updating asset registers

Member of the Training Committee

Reason for Leaving : Was head hunted by Kinetix

Technologies

Company : Kinetix Technologies

Employment Date : September 2020 – March 2021

Position : Service Controller

Job Description : Manage technicians on a daily basis

Working on the system BPO V1

Working with Excel and Word daily

Working on Lexmark portal

Quoting clients daily

Logging calls daily

Managing Maintenance and non-contract clients

Daily reporting

Helpdesk for all branches

(JHB,CPT & DBN)

Issuing of parts to calls

Returning parts off calls

Invoicing

Reason for leaving position : Relocated to Volksrust as I got engaged

Company : The Courier Guy

Employment Date : April 2021 – Present

Position : Kiosk Assistant

Job Description : Answering phones

Working with client daily

Arranging collections

Sending emails

Pulling reports and updating them

Working on Parcel Perfect system

Daily cash up

Creating quotes

Interaction with customers daily

Receiving, processing, and organizing shipments and deliveries accordingly.

Addressing and resolving customers complaints in a professional manner.

Processing customer payments using the shop's Point of Sale (POS) system.

Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Stock take

Motivation:

I am hard working and willing to learn new things, I am a fast learner and easily adaptable. I work well under pressure and I am very competent in all that I do. I look forward to new challenges and would be an asset to your company. I am a people’s person, friendly, independent, enthusiastic, a good leader and have a strong personality.

CURRICULUMN VITEA

OF

EMILY AMOS DEKKER

Curriculumn Vitea:

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