Customer Service Representative
Resume:
P e r s o n a l i n f o r mation
Samantha Gale Pongco
Date of Birth:
Place of Birth:
Height:
Weight:
Gender:
Nationality:
Civil Status:
April, 23 1998
Manila
40kg
Female
Filipino
Single
C o n t a c t D e t a i l s
Mobile Number:
Email Address:
samanthagale_pongco@
yahoo.com
Home Address:
Ercillo Compound Don Pedro
Village Marulas, Valenzuela City.
S k i l l s a n d A b i l i t i e s
Good listener and conveyor
of information
Hard working
Positive attitude
Strong work ethic
Good communication skills
A c h i e v ements
A Marketing Associate/lead
editor/designer of our outside
school event: Skinergy: Stop
the HOW to be you, be the
REAL you!
Seminar/Workshop/Bazaar.
Q u a l i f i c a t i o n s
Tagalog - Native
English - Advanve (TOIEC
Excel, Word, and PowerPoint
Adobe Photoshop-
Language & Level
Score: 850 (10 Nov 2018)
Computer Skills
– (advance)
(intermediate)
C a r e e r O b j e c t i v e s
I’m a person who’s passionate and dedicated on my chosen industry. I dream to be a contributing member of the society. I want to communicate with different kinds of people and bring good quality service in everything I do, while doing so I also want to gain experience and learn more in my journey in the Customer Service Industry.
E d u c a t i o n a l B a c k g r o u n d
2015-2019
Bachelor of Science in International Travel and
Tourism Management.
Lyceum of the Philippines University-Manila
Tertiary Education
2011-2015
Caruhatan National High School,
Valenzuela City.
High School
E x p e r i e n c e
Company Name:
Location:
Position:
Duration:
Supervisor's Name:
Supervisor's Contact #:
Hills Hospitality Management
610 Highway 16A Keystone, South
Dakota 55751, USA.
Housekeeper
May 20, 2018- August 5, 2018
Sam Kramer
Company Name:
Location:
Position:
Duration:
Supervisor's Name:
Supervisor's Contact #:
Manila International Airport Authority
MIA road, Pasay, Metro Manila,
Philippines 1300.
On-the-Job-Training
February 27, 2019- May 21, 2019
Joseph George Dizon
Company Name:
Location:
Position:
Duration:
Supervisor's Name:
Supervisor's Contact #:
Hotel Pro Services Inc.
3203 Robinsons Equitable Tower,
ADB Ave, Ortigas Center, Pasig City.
Receptionist at S Kitchen, Sheraton
Manila Hotel.
October 30, 2019- March 13, 2020
Joe T. Demegillo
S e m i n a r s A t t e n d e d
Event Title:
Venue:
Date/s:
T.O.R.C.H- Sustainable Development in the Tourism Industry. JPL Hall of Freedom- Lyceum of the Philippines University-Manila November 6, 2017
Event Title:
Venue:
Date/s:
Sustainable Development in the Hotel and Restaurant Industry. JPL Hall of Freedom- Lyceum of the Philippines University-Manila November 6, 2017
Event Title:
Venue:
Date/s:
Hotel Operation
Misibis Bay, Cagrarat Island, Bicol
February 17, 2017
Event Title:
Venue:
Date/s:
Pinoy Chikka Global Trends and Challenges
Philippine International Convention Center
August 23, 2016
Event Title:
Venue:
Date/s:
Hotel Immersion- Stay and Learn Seminar
EDSA Shangri-La Hotel Manila
September 06-07, 2015
R e f e r e n c e s
Cabellero, Michael M.
Position:
Company:
Contact Number:
Email Address:
Professor
Lyceum of the Philippines University-Manila.
adnaz2@r.postjobfree.com
Atty. Almario, Rich L.
Position:
Company:
Contact Number:
Email Address:
Legal Associate
UCPB General Insurance Co., Inc
adnaz2@r.postjobfree.com
Almario, Oliver E.
Position:
Company:
Contact Number:
Email Address:
Assistant Vice President LAD-Auto
Maybank Philippines
adnaz2@r.postjobfree.com
I certify that all information above are correct and legitimate. Samantha Gale Pongco
T r a i n i n g ' s
March 14, 2018
September 21, 2016
November 15, 2018
October 24, 2017
April 7, 2017
February 28, 2017
Amadeus e- Learning- Ticketing Essentials
Amadeus e- Learning- Reservation Essentials
NCIII in Events Management
NCII in Tourism Promotions
NCII in Food and Beverage Services
NCII in Travel Services
Contact this candidate