AB *

K e i t h B r y a n t

Professional Summary

Seasoned automotive repair professional-ASE Certified Master Technician. Proficient at inspecting, troubleshooting, and repairing a wide range of vehicles and issues. Expert knowledgeable about service schedules, reading technical documentation and highly adept at scoping various vehicle components. Expert knowledge in preparing automotive estimates, detailing repair work orders and invoices, checking work quality, and scheduling preventive maintenance services for Domestic, Asian, and European vehicles. Maintain superior work ethic and provide excellent customer service.

Work History

Certified Auto Care – Owner/Operator, ASE Master Technician

Morgan Hill, CA

01/2003 - 05/2020

Automotive Smog Emissions Inspections – Equipment utilized:

Two SPX BAR97 analyzers with two MAHA dynamometers for 1976-1999 model year vehicles, and Data Acquisition Device – ‘DAD’ 2000 and newer vehicle model years

Diagnostic Services – ‘Check Engine Light’ diagnostics, drivability, engines, transmissions, brakes, all suspension work. Performed all automotive service work except tires and alignments, body, and paint

Troubleshoot and diagnose faults within vehicle systems and components, using OEM-specific code readers, diagnostic trouble trees and online knowledge-based software to aid diagnostic strategy

Perform OEM recommended mileage-based service intervals, changed and or topped off all fluids, replace necessary filters to complete scheduled maintenance services, reset oil change indicators schedules

Repaired and replaced brakes, exhaust systems, electrical components, and other systems for Domestic, Asian, and European automotive brands

Serviced and repaired air conditioning systems, compressors, suction discharge lines, condensers, accumulators, etc. IMACS Certified

Inspected damaged vehicles, estimate repair labor cost, and required parts expenses. Performed all insurance related mechanical and electrical, a/c related repairs, except body and paint

Explained estimates and determined repair timelines to manage customer expectations

Supervised and mentored three team members and facilitated daily service operations to drive business growth

Delegated jobs to subordinates and monitored quality of work from start to finish

Prepared estimates, work orders and invoices and updating accounts

workshop computers automatically for technicians references and added technician notes, work orders changes and additions

Procured, organized and managed parts for repairs and inventory

Maintained cleanliness, safety and efficiency of shop operations

Bell Micro Products – Industrial Field Sales Representative,

Board Level Semiconductors

San Jose, CA

05/2000 - 08/2003

Rep of IBM Power PC Processors and supporting Processors,

IBM’s Layer 3-4 Network Processors and Switch Fabric Processors and software development tools

Flat panel displays – NEC, Samsung, LG, Sharp, etc.

Network connectivity – Ethernet, Fiber, SCSI, HDMI, USB, Flash drive/memory interface modules/boards

Hard drives from all manufacturers of IDE, SCSI and Fiber Channel, Raid Systems

Motherboard boards, power supplies, memory, CPLDs, among other electronic processors and components

Contacted customers and prospects to generate new accounts, interfaced with local sales networking groups for shared no-competitive referral-based interaction

Business development through existing and new sales and first article design builds, Raid Systems, for existing and new customers to achieve Bell Micro’s sales goals.

Customers acquired and cultivated during my tenure include Skystream Networks, Corona Networks, Procket Networks, Data Domain, Stryker Endoscopy, Anritsu Telecommunications, Snap-On Diagnostics among other non-OEM contract manufacturers

SPX Corporation – Territory Sales Manager

Union City, CA

03/1994 - 07/2000

Perform outside sales duties, primarily cold calling, prospecting for 90% of my lead generation, follow the sales process from start to finish, generating new accounts every year while devoting energy to prospecting for new customers as well as existing customers with 80% conversion rate from qualifying customers

Presented new and existing customers the newest products for their business, performed hands-on product demonstrations

Guided these customers on how to create a new profit center from the capital equipment investments they made in their business to grow their business by providing them with an ROI on their equipment investment

Attracted new clientele and developed new customer relationships by hosting product-focused events/demonstrations in an open-house atmosphere, inviting customers into the shop’s facility for a free vehicle inspection and diagnostic check to see their business operations up close and personal, hence, added trust = results. These methods proved successful in the conversion rate of lead generation to sale completion

Pacesetter Corporation – Field Sales Representative,

Home Improvement Products

San Jose, CA

08/1991 - 04/1992

Rep Pacesetter’s home improvement products, custom build to order extruded aluminum dual-pane windows, and sliding doors, all having powder coated finishes, Low-E coatings, Butyl sealed between glass panes. Front doors, awnings, vinyl siding, and kitchen and bath cabinet refacing. Lead generation came from tele-marketing and neighborhood canvassing.

References and Interests

All available upon request

adnaxw@r.postjobfree.com

408-***-****

El Dorado Hills, CA 95762

Encompassed Areas of Experience, Education and Certifications

Automotive Diagnostics –Emissions, Electrical Systems, Mechanical

Inspect vehicles per customer requests and concerns

Troubleshoot vehicle problems

Perform diagnostic and drivability tests

Mechanical Repairs – timing chain and timing belt services

Preventive maintenance services

Brake system service – all areas

Replace parts/components

Clutch repair/replacement

Electrical failures/repairs

Rebuild engines

Head gasket repairs

Optimize engine performance/

modifications

Schedule repair services

Oversee shop operations

Manage parts acquisition

Inventory management

Maintain/order shop supplies

Maintain hand and power tools, diagnostic scan tools, oscilloscopes, Emissions equipment, dynamometers, evap equipment, R134 A/C recycling unit and lifts, etc.

Education

California Automotive Institute, Sacramento 2003-2004

Evergreen Valley College

San Jose 1988-1989

West Valley College

Saratoga 1986-1987

De Anza College

Cupertino 1985

Certifications

Automotive Service Excellence –ASE A6 Automotive Electrical Systems, ASE A8 Engine Mechanical, ASE L1 Master Level Technician,

A5 Brake Certification

KB

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