CURRICULUM VITAE OF REATILE MAPHELA

Name : Reatile Maphela

Known as : Reatile

Nationality : South African

Speak & Write Languages :SouthSotho, English, Zulu, Xhosa & Tswana,Sepedi

Postal Address : P.O.Box 13456

: The Tramshed

: Pretoria

: 0126

Availability : Immediately

Contact Details : 073-****-***/072-***-****

Email : adnawf@r.postjobfree.com

EDUCATIONAL QUALIFICATIONS

Highest standard passed : Grade 12

Name of the Institution : Magadla S.S.S

Passes Subjects :Maths Literacy

Geography

Life Orientation

Life Science

Sesotho

English

Economics

Diploma : Community Health Care Worker

Name of the Institution : Healthnicon Nursing College

Current Level :6 months course (with 3 months practicals)

Passes Subjects :HIV and AIDS counselling, Fundamental literacy & numeracy, primary health care in community, holistic care across life stages, microbiology (Counselling), Computer practice

Year Obtained : December 2016

PROFILE

I am a self -motivated hard worker, a person that can work independently or in a team environment and also a critical and innovative thinker. I do meet deadlines and very much passionate about community work which brings government services to the rural or most disadvantage areas of South Africa. I am currently employed by The Aurum Institute working at Seraleng Clinic in Rustenburg. My primary duties is to help patients navigate the clinic in order to access required services at different services points, I build working relationships, help solve problems and be a contact person for patients traced and referred from community services. I have also worked at the Old Age Home where I took care of older people and people with disability and they entrusted they life, medication dose and care to me and I performed well and excellently.I have also been trained on Microsoft office excel 2016 level 1 and level 2 and obtain the certificate. I also did Rapid Testing Continuous Quality Improvement (RTCQI) training I was trained by department of health.

WORK EXPERIENCE

Position. : HTS and Retention Data Capture

Company. : Hospices palliative care association(APACE)

Dutie

Provides administrative support and assists with capturing of data into TIER.Net and WebDHIS. To ensure that all data for allocated facilities is validated, complete and correct . To ensure that all patients that are due for tracking and tracing are verified on tier. Net and master Tier. Net District Database has been updated on a regular basis (daily HIF).

.Key accountabilities included but not limited to

.Ensure that lost to follow up patients brought back to care are updated

On Tier.net.

.Ensure daily data capture from patients records (including lab results) into

Tier.net within agreed timeframe with high standard of accuracy.

.Registration and update of clubs on Tier. Net.

.collect and collate tally sheets.

.Daily retrieving of patients files.

.Receiving data from PHC staff.

.Submit monthly summary report.

.Print daily appointment list.

.Print weekly missed appointment list report for tracing.

.follow up on outstanding data and verify data.

.Submit weekly HTS,HCT statics.

.Daily submission of Tier.net dispatches to team leads.

.Data cleaning, editing and maintenance of database at the facilities on newly diagnosed TB and HIV patients.

.Escalate issues to data quality as needed.

.visual eyeballing.

.

WORK EXPERIENCE

Position. : Testing linkage and retention officers

Company. : Hospices palliative care association(APACE)

Duties

Track and tracing the LTF patients telephonically or physically sending them to call centre to traced telephonically then if the call centre people have called them three times without any luck they then send them back to me trace them physical in their home addresses

I also capture them on tier.net with their outcome after I have done all their tracing.filling of tracing forms and retrieving of files recruiting patients to join the Adherence clubs giving health talk to patients help with capturing of the appointment visit files capturing of VL blood results. Strengthening linkages between the community and facilities in collaboration with the Facility Team Leads, Nurse Clinicians and Data Capturers

Setting up and managing a patient referral system

Serving as a point of contact and information base between the community and facility

Facilitating consultative meetings between DoH facilities and HST's contracted community-based organisations (CBOs) which run adherence clubs

Implementing case management of clients returning to care

Promoting the 'Welcome Back' strategy

Ensuring linkage to care of all HIV-positive clients and same-day treatment initiation through the 'handshake' approach

Reviewing the HTS Register daily to ensure that all clients are tracked for initiation on antiretroviral therapy (ART)

Supporting the facility staff with data collection, collation and verifications related to the linkage of parolees and health facilities

Tracking linkage targets, and preparing and submitting monthly reports

Supporting quality improvement processes to strengthen linkage approaches and identify and document good linkage practices

Actively tracking and documenting patients who have transferred out of the facility

Participating in data analysis (facility targets, tracer indicators, cascades)

Submitting daily, weekly and monthly data reports to the facility

Participating in the facility's bi-weekly and monthly review meetings. Ensure all Information management is updated as per policies stipulated

Verify report submission data as per stipulated timelines

Report on the existing outliers.

Ensure clear and concise reporting

Ensure data on reports is accurate

Ensure escalations are done timeously to meet the required targets and deadlines

Ensure patient records daily data is updated as per the stats targets set.

Ensure collection of data is accurate with minimal errors.

Ensure all back logs are managed as per the set targets

Ensuring correct and accurate information are captured.

Ensure filing system is systematic and easily and readily available for Office use and retrieval of data.

Tracking and Tracing of all patients lists provided to the Call Centre and securing appointments

Position : Adherence Club Facilitator

Company : Care and Support for Improved Patient Outcomes ( CASIPO)

Duties

Supporting accurate and complete documentation to ensure that they are valid, accurate and complete before processing on the accounting system.

Monitor and report the activities of the adherence club and provide health education and adherence support

Preparing and running of the adherence club sessions- at either facility or community based clubs.

Presence required at all club sessions,

Overall IHSS/NDoH strategy to reach the 90-90-90 targets. Specifically, the Club Facilitator's,

Provide ART Adherence Club Services as part of FPD Direct Service Delivery (DSD) to HIV positive stable clients of the Department of Health attending identified (as per programme public health facilities inclusive of and focusing on ART Adherence Club services.

Recruit clients from all waiting areas as well as from direct referrals from other health professionals.

Preparing for club sessions including ensuring ART prepacks are ordered and available before each club session;

Facilitating club sessions on predetermined visit dates;

Registering members and conducting support/education group activities;

Conducting symptom screening including taking weight and monitoring;

Referring patients to the Club Nurse - sick/blood/ clinical visit;

Distributing ARV supplies;

Completing club meeting attendance registers;

Completing scheduled adherence assessments for all club members

Returning uncollected ART pre-packs to the pharmacy; and

Following up patients who miss club sessions

Educate clients regarding health and specific adherence strategies

Explain coping mechanisms and treatment side effects

Advise on lifestyle adaptation, good nutrition

Maintain confidentiality of patient information

Identify problem cases and alert club nurse of the potential

Comply with individual set targets as determined by Project Coordinator

Provide required reports to project coordinator daily/weekly/monthly and ensure

Ensure patient registration forms are filled in correctly with latest address and contact

Participate in outreach activities and assist with patient tracing and tracking activities for missed appointments

Take part in Site Improvement Monitoring System

Duration : July 2018 to Date

Position : Patients Navigator & HIV & AIDS Counsellor

Company : Seraleng Clinic Rustenburg (Aurum Institute)

Duties

Conduct HIV and AIDS pre counselling and testing, TB testing, taking the vital signs.

Support patients and clients navigate facilities for different service points,

I am the contact person for patients traced and referred from community services,

Perform reception duties, answering and transferring calls

Taking messages and convey to relevant people,

Engaging with Ward Based Outreach Teams (WBOT) regarding outcomes of patients being traced to ensure that information is captured on Tie.net.

Capture and edit patients information on the Tie.net system,

Record incoming and outgoing correspondence,

Prepare promotional material and meeting documents,

Draft the agenda and take minutes during meeting,

Building and maintaining effective working relationships with all the stakeholders at facility level (Aurum team, Department of Health team, Patients and Community resource providers),

Assist to prepare files (pre–retrieval) for booked patients, ensuring all clinical reports are in the patient’s files,

Liaise with the decanting teams at facility level and provide required support, Improve coordination of patient care and reduce barriers, find creative solutions to patient barriers.

Build professional relationship with healthcare team by learning about the role of each team members and by introducing services available in the facilities,

being a reliable source of information for patients

Duration : June 2017 to July 2018

Position : Care Giver/Health Care Assistant

Company : Sonnheim Retirement Village

Duties

Administrative Tasks

Receiving, sorting, recording and delivering mails, documents and parcels to all the older persons within the old age home. Filling internal mail as per the approved filing system. Typing and sending notices including letters to all internal and external clients. Transfer all internal documents and files to the store room /registry,Answer phone calls, schedule appointments for in house patients with doctors and order medical supplies, bookkeeping and billing, assist patients with filling out health insurance forms and scheduling surgeries and treatments in external hospitals. Updating patient’s electronic and physical filling, binding copies and preparing meeting packs. Typing the agenda items, taking minutes during internal and external meetings.

Assisting/ Nursing Patients

Conduct HIV and AIDS pre counselling and testing, TB testing, taking the vital signs of patients and assisting doctors with patient exams, remove stitches and change dressings for patients, bathing and dressing patient, feeding patient, taking blood test, show old patients how to insert and care for contact lenses, make castings of feet and develop X-rays. Perform health education to all old age residents and in primary schools.

Administering Medications and Treatments

As directed by a doctor give patients injections, administer medications and request prescription refills, instruct patients about medications and advise them if they need to go on special diets, if a patient has questions about a prescription, act as the first point of contact, and assist in sterilizing equipment and discarding contaminated supplies.

Maintaining Medical Records

Electronically capture patient’s health records and save it and also store them on physical record filling, recording and updating a patient's medical history, Ensure and keep all patients information confidential and only discuss with the doctor and other health staff assisting the patient if required. Code medical records for the purpose of billing and analyzing a patient's information.

Duration : 4 months practical’s

REFERENCES

Name : Kgadifele Gaditshose

Company Name : Aurum Institute

Position : Adherence Counsellor

Contact details : 073-*******

Name : Dlalisile Lukheleni

Company name : CASIPO

Position : Adherence Club Coordinator

Contact Details : 072-*******

Name : Rosalia Mokoatle

Company Name : Sonnheim Retirement Village

Position : Professional Sister

Contact Details : 072-***-****

Name. : Lucky Dhlamini

Company name : HPCA(APACE)

Position. : Trainer and Quality mentor

Contact details. :071*******

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