Mehul Singh Rao

CHITTORGARH, RAJASTHAN

adnavn@r.postjobfree.com

+918*********

Top-performer, organized, and goal-driven. 1.5 years of experience in working with key stakeholders

and liaising between technical and managerial levels.

Skilled at using data-modeling to build a competitive advantage.

Willing to relocate: Anywhere

Work Experience

Operations Head

Tourepedia Holidays Pvt.Ltd - Jaipur, Rajasthan

November 2020 to March 2021

Defined business requirements, data models, and transformation logic and report structures to enhance

organizational efficiencies.

Strengthened [Cab & Hotel] operations by improving communications through (SOP) and (Cab Logics).

Collected, analyzed, and applied data to identify opportunities to improve relationships between

business and other entities.

Trained employees on processes.

Improved Work Culture.

Improved Cash Flow & Accounting.

Improved Company's 'superstar' rating on different lead providing platforms.

Operations Manager

Tourepedia Holidays Pvt.Ltd - Jaipur, Rajasthan

January 2020 to October 2020

Handling company's potential customers

Work distribution

Cab Scheduling

Work Planning

Staff Training

Customer satisfaction

Exceeded team goals and resolved issues by partnering with staff to share and implement customer

service initiatives.

Managed client correspondence, and data communications.

Operations Executive

Tourepedia Holidays Pvt.Ltd - Jaipur, Rajasthan

September 2019 to December 2019

Customer Support and Coordination

Data entry

Education

B.TECH in MECHANICAL ENGINEERING

SRM INSTITUTE OF SCIENCE AND TECHNOLOGY

2019

HSC

L.B.S. SCHOOL - CHITTORGARH, RAJASTHAN, IN

2015

SSC

L.B.S. SCHOOL - CHITTORGARH, RAJASTHAN, IN

2013

Skills / IT Skills

Excel, Google sheets

Market penetration

Flexible

Client relationships

Procedure development

Systems implementation

Troubleshooting and problem solving

Staff retention

Negotiations expert

Adaptability

Excellent Communication

Work Ethics

Team Work

Conflict resolution

Languages

English - Fluent

Hindi - Fluent

Certifications and Licenses

Verified Certificate of achievement (Rice X University) Introduction to

mechanics, Part1

January 2018 to Present

Wind Tunnel

July 2015 to Present

Fabricated a portable wind tunnel with scrap for demonstration purpose of aerodynamic.

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