Audit Supervisor Data Entry

IRIS E FUNES

**** ******** ***, ******** **** CA 91402

Tel 818-***-****-Email: adnars@r.postjobfree.com

.Proven 20 years of experience in Customer Service orientation and negotiation skills. Solid understanding of basic accounts principles fair credit practices and collection regulations. 8 Years of Administrative Support, Data entry. 18 years of Management experience. EXPERIENCE

APRIL 1993-MAY 1996

ADMINISTRATOR ASSISTAN/PARALEGAL, LAW OFFICE OF DEAN GETTLESON Answering phones, data entry, perform client reviews, taking workers compensation cases. Evaluated out compliance court orders, recommend settlements, prepare document for court reviews and depositions, maintain office work. Assisting in Depositions. MAY 1996- JUNE 2006

AUDIT SUPERVISOR/SALES SUPERVISOR/HEAD SUPERVISOR FOR CUSTOMER SERVICE, FRY’S ELECTRONICS.

Created spread sheets, balanced store sales, made deposit, data entry, payroll, approved administrator time, prepared sales projection by Department, Instructed and trained new associates for the store operations validated regulations and quality control. JUNE 2006- NOV 2009

STORE MANAGER/ CHECK N GO

Answering phones, collections, bank runs, sales, scheduling, prepare financial applications, log and badge all entries, identified past dues contracts, resolving issues for close outs, provide administration support. Solve financial needs for Customers. Maintain projections and PLS from corporate assignment.

JUL 2010- SEPT 2015

ASSISTANT STORE MANAGER / Advance America

Answering phones, typing, sales. Entry of financial applications, identified past dues contracts, provided administrative support, filing, Taxes, making decisions when manager was not at the office. Collection Calls, secure work place, solve financial needs for customers. AUG 2017- PRESENT

ASSISTANT STORE MANAGER/ TITLEMAX

Answering phones, entering information from customers, processing loans, running errands for the store, typing filling, organizing files, scanning files, collection calls, reminders calls as well. 2

EDUCATION

JAN 1980 – OCT 1982

BUSINESS ADMINISTRATION/BILINGUAL SECRETARY, NUEVO LICEO CENTROAMERICANO, EL SALVADOR

Completed 3 years of Collage and graduated with honors, Diploma JAN 1983-NOV 1984

PSYCHOLOGY AND LANGUAGES, UNIVERSIDAD TECNOLOGICA DE EL SALVADOR Just got a certificate for completing the year of Psychology and child development. FEB 1984- JUN 1986

JAMES MONROE HIGH SCHOOL

Completed my credits to graduated, Diploma.

SKILLS

Over 20 Years of Customer Service and Sales

Management, Assisting Manager, Supervisor

Self motivated

Self Disciplined

Dependable and Responsible

ACTIVITIES

Customer Service is my passion, love to help others to grow with the company where I work for. I love to learn from others, open minded to learn new strategies. Very friendly and it’s very easy to make friends. Same way for leadership I make sure the rest of the team work together, there is no “I” but “WE”. Love to share what I learn with others.

Speaks fluent Spanish and writes also.

AWARDS

NAACP Feb 2009

From Providing Financial Literacy and Financial training to community residents. BEST SCORE

DEC 2008

This Award was given for obtain the highest score in the District, in the Highest customer count, and the lowest debt portfolio.

BEST SALES

JUN 1997

I got this Award for not missing any day or being late for year, and Best Team Player.

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