Objective

To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization’s goal while achieving my personal goals.

Experience

casino marketing, d’heights resort & casino, clark, pampanga july 2019 –present

Presenting the premier level of guest service by welcoming all casino guests individually and nicely with an optimistic, amiable, and cheery temperament.

Monitor the inventory of casino supplies, provide information and explain to casino guests the property amenities and marketing programs, and Players Club benefits.

Assists in the enhancement and execution of special promotions and events.

Responsible for expanding and executing new promotions, sustaining player accounts, recording player information into the casino database, and participating in staff meetings.

Demands lots of enthusiasm, energy, and people skills because host spends most of their time on their feet, intermingling with guests and staff.

F&B SERVER, City of dreams-manila, Philippines august2017 – March 2019

Assisted guests with making menu choices in an informative and helpful fashion.

Maintained knowledge of current menu items garnishes ingredients and preparation methods.

Appropriately suggested additional items to customers to increase restaurant sales.

Promptly served all food courses and alcoholic beverages to guests.

Answered questions about menu selections and made recommendations when requested.

Regularly checked on guests to ensure satisfaction with each food course and beverages.

Executive assistant, ford Pampanga November 2015 – February 2017

Performs secretarial duties to the General Manager and in support to all departments.

Handle different administration task such as, answering of telephone calls, receiving and sending faxes and other correspondence.

Monitors the groups’ (consist of 9 branches) reports if being submitted on time.

Gathering weekly reports (Extended warranty & Astute Accessories Sales Report) to be submitted to our Group Head.

On The Job Training

Reservation assistant, prestige travel Inc. October 2014 – January2015

Prepare and provide travel itinerary to visitors and travelers.

Ensure that visitors and travelers are made comfortable at hotels, motels and resorts.

Perform analysis of travel costs and provide estimates to group travels.

Collects payments from the clients and I must keep the transactions written down on paper in details.

Hotelier, days inn thermopolis, wyo, usa March 2014 – july 2014

Managing the day-to-day operations of the Housekeeping and the dining area.

responsible for the cleanliness of all rooms

As the host or hostess you will be responsible to keep the bar stocked at all times, clean up any messes, brew coffee, wash dishes, break down the breakfast bar and wash the breakfast dishes

Assisting guests with ground transportation, restaurant or entertainment reservations and providing otherinformationabout the locale

greet arriving guests, assign rooms, issue keys

Provide guests with access to hotel services, forward in-room meal requests and ensure that mail, faxes and packages are delivered in a timely manner

deal with irate guests and find ways to resolve issues to the guest's satisfaction.

Education

Centro escolar university.2011–2015

Bachelor of Science in Tourism Management, Cum Laude.

Assumpta Technical high school.2007 – 2011

Secondary Education.

Pampanga Central Educational System, Inc. 2001 - 2007

Primary Education.

Personal Information

Date of birth : September 9, 1994

Place of birth : San Simon, Pampanga

Citizenship : Filipino

Civil Status : Single

Age : 26

Height & Weight : 160 cm ; 125 lbs.

Reference

Karen De Vera, Sales Admin Head

Executive Office, Ford Pampanga

Laus Group of Companies

0915 – 111 – 9231

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

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