MICHELE PENNINGTON

*** **** **** ***** ***** HEIGHTS TX 75154

HOME PHONE 972-***-****

CELL PHONE 214-***-****

EXPERIENCE

****-******* *************.*** ******, TX

Website Specialist

Data Entry

Upload/Sized photos

Customer Service

2005-2019 Stay at home mom

2003-2005 City of Desoto Desoto, TX

Utility Billing Clerk

Received and posted utility payments

Balanced cash drawer daily

Processed bank deposits

Customer Service

Set up new accounts

Researched billing errors

Checked credit references

Other daily duties assigned by the Supervisor

1998-2002 Gourmet Award Foods Dallas, TX

Senior Collector

Decreased DSO

Collects all major accounts

Checked credit references potential references

Reconciled chargeback issues

Credit card, ACH, and Wire Transfer processing

Processed bank deposits

Setting up new accounts

Trained new employees

Worked with sales/logistic departments on vendor relation issues

Cash application

1991-1998 Pillowtex Corporation Dallas, TX

Senior Credit/Collections Analyst

Monitored subordinates collections activity, and trained new hires

Managed all aspects of credit, collection and accounts receivable activities with the national and international accounts to ensure maximum sales potential while minimizing bad debt exposure.

Reconciled chargeback issues.

Worked with sales/logistic departments on vendor relation issues.

File management, cash application, wire transfers, reserve and journal entries.

Worked with bills of lading, packing slips and commercial invoices.

Education

1994-1986 Desoto High School Graduated

1986-1988, 2001 Cedar Valley College

Personal References

Brenda Prator 214-***-****

Lindsay Rogowicz 214-***-****

Henry Berg 469-***-****

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