Tyrone Lane

630-***-**** adnap2@r.postjobfree.com

Operations Leadership

Successfully participated in launching two (2) Amazon facilities. An accomplished Leader with proven experience managing both Outbound and Inbound operations.

Core Competencies

● District Operations Leadership ● Project & Program Management ● Coaching Facilitator / Trainer

● Strategic Planning & Execution ● Continuous Process Improvement ● Multi-Functional Leadership

● P&L Management / Cost Control ● Mentoring / Training ● Maximizing Customer Service

Professional Experience

AMAZON 2016 – 2021

Operations Manager (2018 – Present)

Accepted the challenge of switching from outbound dock Subject Matter Expert to Inbound Operation Manager at a Non-Sort facility

Productivity for IB Peak 2018 – Led the way in 12 out of 19 measurable categories

Instituted a “Next Man Up” strategy where all leaders are mentoring their replacements. The team is achieving goals daily while developing associates for the next level

Successfully mentored two (2) associates that completed the POD to become L4 Managers

Area Manager (2016 – 2018)

Successfully launched OB Dock process for all four (4) shifts in Non-Sort facility 2017

Ship Dock Subject Matter Expert (SME), #1 for on time departures in Midwest region for Peak 2017

Instrumental in Kaizen to improve dock process for 2018 launches

DOMINICK’S (A division of Safeway, Inc.) 1998 - 2014

Special Project Manager (2011 – 2014)

Tapped by senior leadership to assist and turn around eight stores operating in the red, including reviewing all aspects of operations, implementing best practices and increasing profitability.

District Manager (2011)

Accountable for complete performance of 14 stores with an average of 1,200+ employees, as well as P&L responsibility for 14 stores in the district with more than $4.2M in weekly sales.

Director of Retail Support (2009 – 2011)

Developed and executed all corporate retail initiatives, including communicating new programs to stores, analyzing and extrapolating report data and facilitating various Corporate HRD training programs for future management.

Consumer Brands Retail Manager (2006 – 2009)

Responsible for the Consumer Brands division generating $300M in annual sales, including directing the division to achieve the company goal of 17% penetration in FY2007 with an aggressive community campaign to gain new customers.

Sales Event Coordinator (2005 – 2006)

Responsible for planning and executing sales events surrounding the Grand Openings of the company’s Lifestyle Concept stores, including hiring and training Sales Specialists to drive revenue for signature items.

Achieved all sales targets for new store openings by increasing sales within signature items, including managing a traveling team of Sales Specialists for multiple simultaneous Grand Openings.

Store Manager (1998 – 2004)

Successfully managed all aspects of a Lifestyle Concept store, including overseeing both day-to-day and long-range operations performance.

FEDERAL EXPRESS 1985 - 1998

Senior Manager (1994 – 1998)

Accountable for the performance of a Ground Operations facility with 80+ Delivery and Pickup Drivers, as well as multi-unit responsibilities with four staffed off-site auto part plants and a document sort facility.

Created a “Fast Cycle” document operation, dispatching hired shuttle drivers from the airport to nine separate facilities to retrieve letters picked up earlier in the day, ultimately improving on-time arrivals.

1997 Senior Manager of the Year for Michigan Division. First facility to achieve “Best Practice” objectives which resulted in a bonus for all employees.

Ground Operations Manager (1989 – 1994)

Ran teams of Delivery and Pickup drivers in various cities throughout the Chicago Metro area

Ran AM/PM Sort operations for two (2) separate Ground Operations facilities

Developed delivery routes to improve on-time deliver goals of 99.8%

Chosen to be a member of a Quality Action Team (QAT)that earned a Bronze Pin, to improve upward feedback scores in the Chicago Metro District

CDL Class A

Education & Certification

University of Southern California

Food Industry Management Program

Lake Forest Graduate School of Management

Master of Business Administration (MBA)

Northeastern Illinois University

Bachelor of Science (BS) in Management

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