Birva Patel

* ******** ******, ********, *******

647-***-**** EMAIL: adnap1@r.postjobfree.com

Self-motivated and dedicated individual expertise in the immigration field with 3 years of experience, a track record of successfully handling large caseloads. Effective interpersonal skills to coordinate and participate in a team environment and achieve organizational goals. Extensive experience working with diverse groups seeking a long term opportunity to grow with a reputable company

QUALIFICATIONS

Immigration

• Ability to assist clients and manage case files

• Perform faxing, filing, and photocopying

• Trained on completion of immigration forms and applications

• Create files for new clients as well as update existing files

• Collect client personal information for initial intake forms

• Complete personal client information and conduct searches to assist in client’s case

• LMIA, PNP, TRV, Family Class and other processes including humanitarian and compassionate applications

• Trained in handling refused cases and Express Entry, and On-Line submissions Sales/Communication

• Develop new clients and maintain existing clients

• Performed tasks independently with a professional attitude

• Complete case and perform customer service follow up

• Assist colleagues and manage time effectively

• Confident and poised in interaction with individuals at all levels.

• Fluent in Gujarat, Hindi, and English

Administrative

• Confident user of Microsoft Office

• Performed faxing, filing, and photocopying to meet cases deadlines

• Trained in administrative paperwork skills

• Assisted with preparation of document submissions, with various forms and applications

• Developed excellent problem-solving skills when handed queries from clients by mail/phone.

EDUCATION

Gujarat University 2001

Bachelor of Science

Birva Patel

7 Yarmouth Street, Brampton, Ontario

647-***-**** EMAIL: adnap1@r.postjobfree.com

RELATED EXPERIENCE

Case Manager/Case Processing Specialist 2017 - 2021 Star Immigration Consultancy Inc., Brampton, ON

• Answered client phone calls in a professional manner and assist with inquiries.

• Consult clients and advise on various immigration matters.

• Managed written and email correspondence.

• Providing assistance in the client in-take process and respond inquiries from prospective and existing clients by e-mail or telephone.

• Update, organize and process documents for client files as required

• Proficient working in various types of refused cases.

• Expert in Processing Applications such as LMIA, PNP, Express Entry. All types of work permits, TRV, TDOC, and all other types of paper base and online applications.

• Manage and timely process high volume of immigration applications using consistent attention to detail.

• Proficient in all kinds of legal writing.

• Maintain customer relationships and resolve various issues effectively.

• Focus on building business and escalating sales with optimistic conduct.

• Organizing and managing files including tracking dates, photocopying/faxing /courier submission packages.

PROFESSIONAL EXPERIENCE

A.D. Food Corporation 2011 - 2016

Administrative Assistant

• Direct and screen incoming phone calls and messages to appropriate office staff.

• Support service department with various data entry tasks & general office duties such as filing, mailing.

• Provide support to Accounting Department to mail invoices, outgoing cheques, Bank Deposits, & to match incoming Invoices to packing slips.

• Taking Care of Internal & External Mail.

• Receive and verify invoices and requisitions for goods and services

• Prepare batches of invoices for data entry as well process backup reports after data entry

Birva Patel

7 Yarmouth Street, Brampton, Ontario

647-***-**** EMAIL: adnap1@r.postjobfree.com

• Reconcile monthly supplier statement

• Managed written and email correspondence

T. J. Trading CO. 2008 – 2011

Account Payable Clerk

Manage Internal & External Mail.

Receive and verify invoices and requisitions for goods and services

Prepare batches of invoices for data entry as well process backup reports after data entry

Data enter invoices for payment (Quick Book)

Record all cheques and Prepare vendor cheques for mailing

Reconcile monthly supplier statement

Negotiate with vendor on invoice disagreements

Maintain the credit term and monitor the invoice process.

Resolve accounts payable issues including contacting suppliers. Coretec Inc. 2005 – 2008

Receptionist

• Direct and screen incoming phone calls and messages to appropriate office staff.

• Greet clients with efficient and courteous service at all times.

• Maintain visitor logbook. (Sign in and sign out form),

• Advise appropriate person of their arrival.

• Support service department with various data entry tasks & general office duties such as filing, mailing.

• Provide support to Accounting Department to mail invoices, outgoing cheque, Bank Deposits, & to match incoming Invoices to packing slips.

• Taking Care of Internal & External Mail.

• Handle incoming and outgoing couriers

Reference: Available upon request

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