Aiwan Zayee

Mobile: +91-700*******

E-Mail: adnaoq@r.postjobfree.com

Result- driven professional with a verifiable track record targeting assignment in Storage Administration in multiple industries

PROFILE SUMMARY

●Achievement-driven professional with an experience of over 6 years.

●Proficient in monitoring the ongoing provisioning of storage capacity for staging environments, day-to-day administration, incident managing and management of associated infrastructure across multiple co-locations

●Possess broad competence in tactical management with the peculiarity of driving new IT initiatives, designing corporate infrastructures & contributing in achievement of organizational objectives

●An effective communicator with strong analytical, problem-solving & organizational capabilities.

●Always eager and interested in learning new concepts.

SKILL SET

~ EMC Storage Administration ~ Storage Support ~ Performance troubleshooting

~ Vmware (basic understanding) ~ Linux (basic understanding)

ORGANISATIONAL EXPERIENCE

1.Consultant, Capgemini Technology Services India Limited, Bengaluru Apr’19 - Till Now

Key result Areas:

Working as a Escalation Engineer (L3)

Got trained on VNXe series, VNX series, Celerra, Clariion and e-nas for panic dump checking via gbd mode and troubleshooting complex issues.

Trained on Xtreme IO -1 series recently

Working on tech escalated cases which starts from hardware issue to performance issue.

Troubleshooting one or more issues remotely, providing root cause analysis (using generated dumps by checking on gdb-mode)

Providing performance support ranging from basic to RBA traces via JSOURCE/Jstart tool

Familiar with wireshark

-Rising Star (DEMS) award for the period 01 Oct 2019 to 31 Oct 2019

-Promoted to Consultant from Associate Consultant - Jul’2021

2.Project Engineer, Wipro Technologies, Bengaluru Jun’15 – Apr’19

Key result Areas:

●Worked as Storage Support L1 initially and then as L2 – on EMC’s VNXe series array.

●During internship did training on Wintel (Widows, VMware and Linux admin L1), Active Directory, Citrix and MS Exchange

●Troubleshooting LUN management, storage pool, creating raid groups, Unisphere, etc.

●Monitoring array performance, checking logs and troubleshoot problems to enhance availability .

●Provided support to customer SEV 1, 2, 3 tickets via chat, phone and email.

●Storage Management and Troubleshooting tools –Unisphere, UEMCLI, Salesforce, Qtool & JIRA

●Supervising and troubleshooting all hardware faults in the array

●Performance analysis and optimization of arrays along with health-check

●Assisting onsite engineers in making installing new software packages, upgradation.

●Coordinating between the switch team and host team in case of switch and host related issues.

-Received Employee of the Quarter Award by DELL EMC and best SME/L2 by DELL EMC

TRAINING AND CERTIFICATION

EMC Proven Professional Certified – ISMv3 (Program: Information Storage Associate (EMCISA).

J2EE Certified

Completed Unity Performance Guru Qualification

Continuous Delivery & DevOps(Coursera)

ACADEMIC DETAILS

BCA with 77.77 % aggregate - Lucknow University

MCA with 78.64% aggregate - Galgotias, Greater Noida

OTHER SKILLS

Good communication skills with ability to use it effectively and persuasively, able to respond professionally to customer queries.

Highly analytical with extreme attention to details and the ability to derive facts quickly, methodically and accurately

Ability to work under pressure

Keen and self-learner

Positive attitude towards new challenges

Committed towards work.

Participated in Debate competitions.

Collected funds for “Help Age India” and participated in various social cause activities

PERSONAL DETAILS

Marital Status: Single

Languages Known: English, Hindi & Urdu

Hobbies: Travelling & Observing

Interests: Photography & rock climbing

I hereby declare that all information furnished above is true to the best of my knowledge.

Aiwan Zayee

Contact this candidate