Business Project Of Operations

ANSHIKA SINGH : 470-***-**** : adnaof@r.postjobfree.com

An accomplished professional with an extensive experience of 7 years; targeting assignments in Project Management /Business Operations & Excellence with a reputed organization

Location Preference: REMOTE JOB

PROFESSIONAL SNAPSHOT

Outgoing, process-driven and proficient professional with demonstrated excels at building & maintaining professional & positive customer relationships, currently positioned with Mebel Furnato Interio Pvt. Ltd. as Vice President - Projects

Entrepreneurial self-starter with proven abilities & experience in all aspects of business formation with impressive success in business principles

Distinguished capabilities of understanding commercial viability of the business

Highly-skilled in leading all aspects of operations from strategy planning, budgeting, SOPs, partnerships, QA, business development, recruitment, training, HR to MIS reporting and assisting in critical decision-making process

Passionate, committed & confident leader with successful career chronicle in leading execution of large-scale projects, creating & on-boarding project teams while monitoring project progress, and providing timely feedback on the same

Showcased excellence in ensuring delivery of goals, managing needs and critical dependencies with hands-on approach in providing vital progress reports and post-project analysis

Performance-driven Transformation & Change Agent; rendering leadership & guidance in refining existing operational practices, driving cost-effective change initiatives which are in long-term interest of organization, deliver value to business/ clients & lead to cost & resource optimization

Remarkable ability in mediating between multi-purpose project teams resulting in original, timely & cost effective project completions

Possess logical, incisive and critical problem-solving capabilities; managed engineering related activities and ensured its compliance with necessary safety standards and quality issues

Adaptable, “take-charge” planner with skills in defining, monitoring and reporting KPIs for assessing business value; ensured appropriate SLAs are in place for operational services/processes

A great listener valuing input from all stakeholders and data driven with a clear decision-making process

AREAS OF IMPACT

NOTABLE ACCOMPLISHMENTS ACROSS THE CAREER

Strategic Planning & Implementation

Strategic Alliance Tie-ups

Service Delivery Management

Project/Program Management

Business Operations Management

Resource Management

SOPs / Policy Development

Client Servicing Operations

Operational Enhancements

Risk Assessment & Mitigation

Process Gap Analysis & Improvement

Team Management & Leadership

Training & Development

Cross-functional Collaboration

Reporting & Documentation

ACADEMIC CREDENTIAL

MBA Marketing Major & HR Minor from IMS, Ghaziabad (AICTE University) in 2003

BBA from IMS, Ghaziabad (CCS University) in 2001

TECHNICAL PURVIEW

MS Office and Internet Applications

PROFESSIONAL CERTIFICATION

Digital Marketing

PROFILE ABRIDGMENT

Key Result Areas across the Tenure:

Spearheading the management of turnkey projects of interior designing, supervising a team of 15 members, comprising of designers, supervisors, carpenters, plumber, electrician and so on

Taking care of marketing campaigns, media management, administrative management and recruitment process

Defining overall objectives and key deliverables for the project; identifying and tracking key measures of success

Ensuring development of a comprehensive business project plan that incorporates deliverables, accountabilities and timelines

Providing regular status reporting on plan progress, as defined by company standards and industry methodologies and standards

Collaborating with cross-functional staff for developing innovative new approaches that could be implemented throughout the process

Providing vision, guidance and strategic leadership for organization, steering operational excellence by identification, prioritization, and implementation of project that meet strategic & tactical needs

Assuring project quality by using standard development methodologies, developing and executing project quality plans

Establishing teams priorities, assessing team’s performance to ensure achievement of KPIs

Creating executive Dashboard for senior leadership to assure goals and objectives

Ensuring delivery of medium to large scope business projects that often represent cross-organizational initiatives

Facilitating project communications along with identification of issues/risks and escalation of critical issues

Identifying interdependencies and ensuring appropriate integration to project plan

Interfacing with internal teams to operationalise existing process and building new processes to support customer implementations

Developing project/program vision & value proposition and continuously communicate to internal and external stakeholders

Designing end-to-end framework on identified projects and owned timely & effective delivery of projects for revenue growth

Overseeing execution of onsite deliverables committed to client and coordinated client resources

Ensuring issues or roadblocks escalation to the responsible owners and proactively mitigated to avoid impact on business goals

Driving Project governance & communicated clear project goals to team on features, performance, quality, security, schedule and cost

Maximizing resource utilization to increase Project Profitability by 30-40%

Facilitating department improvements through analysis & recommendation of processes and policies

Directed all organizational operations, policies, and objectives to maximize productivity and returns

Devised & formulated business strategies, plans & procedures while establishing comprehensive goals for performance

Drove remediation through an established understanding of the standard protocols, options and procedures

Conducted weekly operation synchronization meetings to, improve efficiencies, streamline processes, & identify reluctant tasks

Acted as a point of escalation to resolve complex customer service issues

Assisted in business process redesign and improvement throughout the organization

Audited internal business procedures and steering integration of new projects

Translated strategies developed into operational tactics

Drove organizational-level scaling-up initiatives, process & quality improvements and benchmarked best practices to attain operational excellence

Influenced stakeholders to define and shape strategy that drives transformative improvements

Tracked & monitored key business

PERSONAL DETAILS

Date of Birth: 7th May 1981 Address: 4242 Galilee Dr. NE, Kennesaw, GA - 30144 Linguistic Abilities: English & Hindi Citizenship - American

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