STACY DASHEVSKY

**** *** ******•NEW YORK• 347-***-**** adnanx@r.postjobfree.com

PROFESSIONAL SUMMARY

An experienced administrative assistant with twenty years of experience in a major hospital with outstanding customer service, organizational, communication and interpersonal skills, focused on delivering results in a fast paced environment. Proven record of facilitating support services and managing fast-paced office operations. Strong organizational and communication skills with the ability to concurrently direct multiple business affairs. A multitude of versatile skills transfer into any administrative setting to create and maintain high levels of efficiency and productivity. Advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction. Trusted consultant, liaison and assistant.

EXPERIENCE

04/12-Present NYU Langone Orthopedic Center New York, NY

Medical Secretary

Secretary to the Assistant Professor as well as Department of Medicine and Clinical Associate Professor, Department of Medicine Co-Director, Center Arthritis & Autoimmunity.

Represent twenty-five physicians by screening incoming telephone calls; recording and transmitting messages in an accurate and professional manner.

Obtained authorization for complex medical diagnostic procedures and medications.

Take minutes for departmental staff meetings

Critical thinking and problem solving skills for accommodating scheduling requests versus actual availability.

Scheduled appointments and prepared daily agendas for doctors

Scheduling appointments for consultations and consecutive visits, screening unscheduled patients; assisting with referrals to other health care providers and diagnostic testing.

Gather all patient information in order to complete documents, case histories, and forms such as intake and insurance forms.

Maintains the confidentiality of patient information in accordance to HIPAA, Complies with regulatory requirements (i.e. JCAHO) appropriate for position

10/03- 04/12 NYU Hospital for Joint Diseases New York, NY

Executive Secretary

Schedule the Doctor’s and Nurse Practioner’s meetings and daily agenda.

Maintains and receives files for area. Maintains files in organized and up-to-date manner in order to facilitate their retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for area section. Distributes materials according to content of communications and departmental procedures. Logs in materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures. Maintains copy for files. Faxes documents in accordance with departmental procedures.

Ensuring all needs are identified and implemented for future projections and statuses while collaborating with the management team to escalate critical needs/situations in advance.

Maintaining a computerized patient database.

Greets and screens telephone calls in pleasant and a professional manner; handles call or directs caller to appropriate person or area. Takes messages and transfers calls appropriately.

1998–200 Empire Eye Brooklyn, NY

Assistant Front Office Manager

Greeted and checked in patients.

Verified and updated insurance information including valid referrals in chart and in computer.

Answered and managed a ten line switchboard that included transferring/taking messages in a timely fashion.

Collected insurance co-pays and deductibles upon patient checkout.

Posted charges and payments in the company computer.

Contacted insurance companies regarding unpaid claims.

Core Qualifications

Strong analytical and organizational skills.

Excellent interpersonal skills, phone manner, and office etiquette.

Critical thinking and problem solving skills for accommodating scheduling requests versus actual availability.

Skilled in prioritizing assignments to complete work in a timely manner

Complies with regulatory requirements (i.e. JCAHO)

Strong ability to perform a variety of clerical and administrative tasks

Ability to work well with people in a variety of settings

Deep knowledge of medical terminology

Solid communications abilities

Software: Epic, Microsoft Word, Excel, WordPerfect.

Fluent in Russian.

EDUCATION

Hunter College City University of New York, NY

Bachelor of Arts, September 2003

1362 E69TH STREET • BROOKLYN, NY 11234 •

347-***-**** adnanx@r.postjobfree.com

1362 E69TH STREET • BROOKLYN, NY 11234 •

347-***-**** adnanx@r.postjobfree.com

1362 E69TH STREET • BROOKLYN, NY 11234 •347-***-****

adnanx@r.postjobfree.com

STACY DASHEVSKY

1362 E69 STREET•BROOKLYN, NY 11234•347-***-**** adnanx@r.postjobfree.com

Contact this candidate