KENNETH N. BROWNE JR

***** ******* *** ****** ****, MO 64134 816-***-**** adnaly@r.postjobfree.com

CAREER HIGHLIGHTS

Achieved a stellar career in the U.S. Army for 26 years, with extensive experience in Human Capital Management, Leadership, Training/Development and Recruiting/Retention. Proven organizational and leadership skills combined with an exceptional ability to manage multiple projects, tasks and priorities effectively and in a timely manner across multiple Continents. Executed and excelled in developing and leading multidisciplinary teams in diverse industries around the world. Comprehensive knowledge of organizational structure, training and development. Disciplined, resilient, dynamic, and capable of developing teams which foster a climate of effective employee-management communication. Professional with strong written, oral and electronic communication skills. Sound knowledge of Microsoft Office Word, Excel, PowerPoint, and Outlook. Consistently exceeded Army retention objectives on an annual basis which allowed me to be one of the top Human Capital Managers amongst my peers.

PROFESSIONAL SUMMARY

Maximus Federal (Manpower) Patient Services Representative (PSR) Supervisor May2019-Present

-Responsible for maintaining the health and welfare of the Patient Services Reps (PSR)

-Maintained reports that reflects accurate time and attendance for 12-15 PSR’s

-Assisted PSRs with difficult customers (Veterans, Providers and/ or Veterans Representatives) phone calls to better assist in the Veteran the best possible Health Care

-Conducted weekly team meetings to keep the team abreast of current and upcoming policies and procedures that affect both themselves and Veteran Health Care

-All other related duties as directed

VFW Natioinal Headquarters, Kansas City, Mo

Members Services Advisor Aug 2017-Jan 2019

-Responsible for maintaining Veterans records within the Veterans of Foreign Wars Data Base

-Provided assistance in Dues processing and Store orders

-Maintained constant phone records of conversations with customers of the VFW

-Utilized systems to include “Aptify”, Outlook and Word

-Other functions as prescribed.

450th Movement Control Battalion, Manhattan, KS

Senior Human Resources Manager Oct 2014-Dec 2016

Responsible for interviewing, counseling, and recommending courses of action of

specific reenlistment options as a viable career for the Active and Reserve Component

Provided individual goals pertaining to training, education and promotional opportunities

within the Army

Supervised and trained six personnel on Human Resources functions for the military

Tracked and maintained assorted matrixes, general reports to the staff and other

assorted functions within the job description

Provided administrative coordination including record filing, customer service,

KENNETH N. BROWNE JR.

correspondence management and document collection

Scheduled and organize weekly, bi-weekly and monthly meetings via email, teleconference

and in person with staff and executive personnel

Selected as Unit Postal Technician for servicing units

327th Military Police Battalion Arlington Heights, IL

Senior Human Resource Manager Aug 2011 – Oct 2014

Managed and administered training for the Military Evaluations Program for over 850 Soldiers

Provided statistical data on all reenlistment, extensions and reserve transition

Conducted monthly briefings for senior executives

Provided operational supervision to five full-time personnel

Wrote and interpreted Standard Operating Procedures which resulted in the highest quota in overall business practices

Tracked and maintained assorted matrixes and general reports to the general and senior staff

as well as other assorted Human Resource functions as necessary

325th Combat Support Hospital, Independence, MO

Senior Human Resource Manager Jan 2007 – Aug 2011

Successfully ensured quality control for all electronic paperwork, enlistment security

screenings, and reserve accessions procedures.

Utilized my extensive technical knowledge of regulations, automated systems and advanced

techniques to influence prospective re-enlistees in the U.S. Army

Supervised quality assurance procedures, advises supervisors, peers, and other staff members

on human resources administration activities

Developed tracking system to better assist the unit in areas such as health, awards and

evaluations

Personally developed, mentored and trained two personnel to become more usable assets

within the company

3rd Battalion, 309th Regiment, North Syracuse, NY Human Resource Generalist Sep 2003 – Jan 2007

Provided administration, operation and technical guidance on all matters

pertaining to the Army for over 700 Soldiers

Accountable for maintaining a budget exceeding $50,000 with zero negative balance for three years consecutively

Selected as Unit Prevention Leader for servicing units

Superb communication skills with strong leadership skills in public speaking to Executive Managers

Trained executive officer in procedures and the daily routines of Human Resources

KENNETH N. BROWNE JR.

COLLEGE EDUCATION MILITARY COURSES

78 Credit Hrs/ Computer Information Systems Strayer University Washington DC

Senior Leadership and Management Development Course

Advanced Leadership and Management Development Course

Basic Leadership and Management Development Course

First Line Supervisor Course

Equal Opportunity Course

Mental Health First Aid Course

Family Medical Leave (FML)

Observer/ Controller – Trainer Course

Unit Prevention Leader Course

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