B.C Computer Operator

Swapnil Babulal Rajput

Email: adna9h@r.postjobfree.com

Tel: +91-942*******

Current Location: Pune

Passport: Available

Career Objective:

Results-driven Service sales manager and Pre-sales Manager 3years of Experience, seeking to use proven problem solving skills and Latest Technology.

Professional Skills:

6.3 years of total and relevant experience in Printer ups and it solutions..

Hands on experience on below Skills:

Printer and Photocopier Troubleshooting

Pre sales Meetings

Managed Sales backend team

Supports to Service engineer

Aligned meeting with OEM and Customer

Explained to customer about New Technology on Company product line

Convinced to Client on Upcoming technology

Discussed on upcoming technology Benefits with client

Attending New product training and exam

Handling user termination task.

Explained to customer on existing assessment with new product

Resolving service and supports related issue

Professional Work Experience

CURRENT COMPANY : - PowerTechnics Infosolutions Pvt Ltd WORK DURATION :- From 1th Jun 2017

POSITION :- Permanent with PowerTechnics

PROFILE :- Service and sales Manager and Pre Sales Manager. TICKETING TOOL :- Service and Sales Now

PREVIOUS COMPANY:- HCL Infosystems Ltd

WORK DURATION :- From 1st Jun 2015 to 30 Apr 2017

PROFILE. :-Service Eng.

TICKETING TOOL :- Service, Sales and Backend

PREVIOUS COMPANY:- Creative Business Systems Pvt Ltd(Canon India) WORK DURATION :- From 11th Oct 2011 to 20 May 2015 PROFILE. :-Team leader, Service Engineer.

TICKETING TOOL :- Service, Sales and Backend

PREVIOUS COMPANY:- Vital Link Pvt Ltd

WORK DURATION :- From 7th July 2010 to 15 July 2011 PROFILE. :-Backend cum Computer operator

TICKETING TOOL :- Service and Backend

Day to Day Responsibilities

-Attending Pre sales and sales meeting with It, team, Purchase team, admin team.

-Discuss product portfolio and company profile with customer / Client

- Attending technical calls, related product line.

-Managing end user machines and sessions.

-Installation, configuration and troubleshooting.

-Configuring delivery controllers & troubleshooting issues.

-Provisioning new machines using Printer Application, addition of new machines to the existing machine catalog and Retrofit

-Publishing new applications through to access it remotely from anywhere easily.

-Publishing new machines through HPAC, and troubleshoot access issues.

-Monitoring application sessions and troubleshoot accordingly.

Academic Credentials

Qualification

Class University/Board Year Of Passing

B.C.A FIRST Tilak Maharashtra

Vidyapeet

2010

H.S.C SECOND Pune 2009

S.S.C FIRST Pune 2007

Extra Curriculum Activities

Played Cricket

Habit Gym

Achievements:

-Became Sales and Service Manager in 1 Year Present in PowerTechnics. Thank You! Yours Faithfully,

(Swapnil B.Rajput)

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