No.** Mulberry Road

Woodlands

Pietermaritzburg

3201

RE: David Koster

My name is David Michael Koster. I have been employed at Greys hospital since 2007 as a Data capturer and general administrative support services officer. I have worked in numerous departments since being employed at Greys Hospital I am very hard working and regard myself as a team player. I am a highly enthusiastic worker that is open to continuous learning as I do solemnly believe that knowledge is power. I believe that I can be a diligent, co-operative and highly competent member of any team or organization. Due to knowledge that I have attained in previous work experience in terms of client care and teamwork I have been able to handle conflict situations in a highly professional manner to ensure excellent staff/client relationships. I am highly computer literate and enjoy working hard to achieve deadlines and excellent results. I am fully proficient in Microsoft office 2003, 2007, 2010, 2016 Windows XP Windows Vista, Windows 7, Windows 10, Microsoft PowerPoint, and Microsoft SharePoint, DHIS and Tier. I have built a few very simple but effective databases that have been used at Greys Hospital using Excel, One of which is a highly comprehensive Mortuary register dating back to 2015, which has been used to calculate admission to death ratio, Monthly mortality rate, and Post op Mortality rate amongst other things. I have also had the pleasure of working within the department of Anaesthesia and critical care for 7 months and being tasked with assisting to build and manage an electronic leave system, this system is currently up and running meaning that Mo’s, registrars and Specialists within the department of Anaesthesia no longer need to hand in leave forms physically because of tight working schedules but can send them electronically at any convenient time. How this system was built was by creating a SharePoint workspace and linking it to Microsoft one drive and allowing Admin Mo’s as well as HODs to view and approve or decline leave forms electronically and also update current leave rosters, thereafter these forms once complete are printed and sent to HR, a part of this system is also the compilation of monthly leave reconciliation reports for HR which can be completed easily at the click of a button. I have also compiled monthly reports on PowerPoint to present to hospital management with monthly data indicators such as expenditure per patient day equivalent, admissions, discharges, inpatient deaths, current usable beds, average length of stay, to name a few. I am most definitely willing and able to learn more. I would sincerely appreciate an opportunity to join your institution. Yours Faithfully

David Michael Koster

Contact No: Cell.

Email.

081-***-****/081-***-****

adna8o@r.postjobfree.com

Curriculum Vitae

Of

Mr. David Michael Koster

No.16 Mulberry Road

Woodlands

Pietermaritzburg, 3201

Tel: 081-***-****

Email: adna8o@r.postjobfree.com

Profile

Im a person with a high volume of experience in handling mid-management administrative assignments with a proven ability in enhancing operational efficiency and affecting team productivity, through coordinating, teamwork and with a willingness to learn constantly and work very hard. Education

Matric Senior Certificate: Eastwood High School, Pietermaritzburg (Year 2000) Skills

Good communication and interpersonal skills.

Strong ability to manage conflicting and changing priorities.

Established organizational skills, good judgment, tact and discretion

Able to prepare a variety of documents including multiple-page letters, envelopes, memos, and reports.

Highly skilled at proof-reading reports and documents.

Trained in the latest equipment used for faxing and photocopying.

Principles, applications, and techniques of electronic data processing systems.

Computer hardware and software systems planning and technical support functions.

Work Experience:

Name of the Department :

Occupation :

Period :

Greys Hospital

Data Capturer\Admin Support FIOs Office

1st July 2007 - 30th Nov 2019

Key performance Areas:

Providing general administration support to Senior Managers Establishing procedures to standardize work processes and implement decisions. Solve problems, which require gathering and analyzing basic data and information. Making use of variety means to collect information relative to a specific issue. Operate multiple network and PC applications to generate reports and information. Investigating and analyzing information; solving problems and resolving issues using facts, written policies, procedures, or specifications. Make entries into ledgers, journals, and other records. Set up and maintain complex file systems and records to support a function.

Schedule and participate in meetings and other activities. Maintaining and organizing department reports and documents Liaising with other departments to ensure that internal processes are compliant and accurate

Capturing and preperation of monthly reports on Dhis and Tier.net Name of employer : Richmond TB Hospital

Occupation : Data Capturer

Period : 15 Jun 2005 – 10 Oct 2006

a) Classifying and storing information, usually using special computer applications, for easy access and retrieval.

b) Update Data on the Information system

c) Establishing guidelines and programs for effective database management utilization d) Establishing policies and guidelines to ensure privacy and security of data processing facilities

e) Improve on Mechanisms in place to Improve the quality of information receive f) Manipulate Information to enable its presentation in a manner which is easily understood, measured and compare

g) After verification and analysis of the Data, exporting to the District Information System or Directly to Head Office

h) Render information to Programme Managers as their requests. Name of the Department : Midlands Wholesale Chemist Occupation : Dispatch Clerk

Period : 18th February 2003 up to 24th March 2005

Merchandise products

Perform stock control procedures

Sell products and services

Delivery of medication

Balance register/terminal

Interact with Customers

Apply product knowledge including

Name of Employer : South African Blood Services

Occupation : Telemarketer

Period : 12 Apr 2006 – 20 Feb 2007

a) Contact businesses or private individuals by telephone in order to solicit the donation of Blood to the SABS for improving one life’s, or to request donations for charitable causes. b) General administrative and office support to management c) Explain products or services and answer questions from clients. d) Obtaining clients information such as name, address, and when they would come to be blood donors, and enter the relevant information into the information system e) Obtain names and telephone numbers of potential clients from sources such as telephone directories and lists purchased from other organizations

f) Answer telephone calls from potential customers who have been solicited through advertisements. g) Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

h) Maintain records of contacts, accounts, and orders. i) Schedule appointments for blood donor representatives to meet with prospective clients or for clients to attend presentations.

j) Conduct client or market surveys in order to obtain information about potential clients. k) Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential clients to make a donation.

l) Telephone marketing for national blood awareness m) Maintenance and updating of national database

Skills:

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking – Speaking clearly to others to convey information effectively. Persuasion -- Persuading others to change their minds or behavior. Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.

Time Management -- Managing one's own time and the time of others when required. Negotiation -- Bringing others together and trying to reconcile differences. Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do. Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Reference

Name : Malusi Mseleku

Position : FIO Greys Hospital

Relation : Manager

Company : Greys Hospital CDC

Contact : 033-***-****

Name : Mrs. Sheila Naidoo

Position : Supervisor

Company : South African Blood services

Contact : 033-*******

Name : Shireen Arends

Position : M&E Manager Grey’s hospital

Company : Greys Hospital

Contact : 033-*******

Name : Mr. Mark Green

Position : Deputy Manager M&E.

Company : DOH District Office

Contact : 033-*******

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SENIOR CERTIFICATE

Awarded to

DAVID MICHAEL KOSTER

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Date of Birth

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ENDORSEMENT

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