ITUMELENG

SIBIDLA

adna6e@r.postjobfree.com

068-***-**** or 067-***-****

*** ******** ****** ****** ******* Tembisa 1632

Dear Hiring Manager.

I hope this finds you well.

My name is Itumeleng Sibidla, I am writing this with in regards to express my interest in any Vacancy you have available in your company. My specific field interest is Reception/Customer Care Administrator. I have a fundamental Experience in customer service.

I started working as a waiter and customer care agent in CellC. Fast forwarding I grow rapidly in administration field where I was a Receptionist at Peermont Metcourt Hotel for 4+ years,performing front desk duties. answer any questions or concerns.Provide an outstanding guest experience. Maintain an orderly front desk. Operate computer programs and multi-line phone systems.

Maintain guest records and book reservations. Complete basic cashier and bookkeeping responsibilities. Contact necessary staff to solve problems when challenges arise, ensuring guest comfort. I can secure any position given as so to prove my capability and utilize my skills and knowledge in contribution towards the success of your company.

I'm looking forward to hear from you at your earliest convenient time and to discuss this exciting opportunity with you.

Thank you.

Itumeleng Sibidla.

078-***-****/ 068-***-****

Itu. adna6e@r.postjobfree.com

ITUMELENG

SIBIDLA

adna6e@r.postjobfree.com

068-***-**** or 067-***-****

147 Pheasant Street Montso Section Tembisa 1632

OBJECTIVE

Acquire as much knowledge for me to can prosper

and contribute in the success of the company

SKILLS

Office Maintanance Customer Service Microsoft

excel Adoby Powerpoint Detail-oriented and

Punctual.

REFERENCE

Jonny Canovan - "Cell C Maxcell"

Manager

084-***-****

Vinodh Haripersad - "Tsebo Cleaning Services"

Operations Manager

011-***-****

Agnes Singali - "D'Oreale Grand Hotel"

Executive Housekeeper

adna6e@r.postjobfree.com

011-***-****/1794

Desmond Malaka - "Peermont Metcourt Hotel "

Assistant Front Office Manager

adna6e@r.postjobfree.com

011-***-****

LANGUAGE

English

Southern Sotho

IsiZulu

SeTswana

2013 - 2014

2014 -

EXPERIENCE

President Hotel

Waiter

-Taking orders from

customers.

-Answering questions about

menu items, food sensitivities

and food substitutions

-Giving customers

suggestions for food and

drinks and telling them about

any special menu items

-Serving nonalcoholic

beverages and delivering food

and alcoholic beverages to

customers

-Communicating with

customers to ensure

satisfaction and resolve any

complaints

-Processing customer

payments

-Removing dirty dishes from

tables to avoid clutter while

customers are eating

-Cleaning tables after

customers have finished their

meals

Maxcell

Porter Agent

-Allocating new Clients to cell

C Network.

-Introducing Porting Service

to the clients.

-Promoting Cell C Network.

2016 - 2017

2017 - 2020

2012

2018

D'Oreale Grand Hotel

Room Attendant

Greeting guests and

responding to queries.

Changing bed linen and

making beds.

Replacing used towels and

other bathroom amenities,

such as shampoo and

soap.

Sweeping and mopping

floors.

Vacuuming carpets.

Dusting and polishing

furniture.

Emptying trash containers

and ashtrays

Peermont Metcourt Hotel

Receptionist

Greet hotel guest, answer any

questions or concerns.

-Provide an outstanding guest

experience.

-Maintain an orderly front

desk.

-Operate computer programs

and multi-line phone

systems.

-Maintain guest records and

book reservations.

-Complete basic cashier and

bookkeeping responsibilities.

-Contact necessary staff to

solve problems when

challenges arise, ensuring

guest comfort.

EDUCATION

Kutloanong High School

Commercial Subjects

Matric (Grade12)

CATHSETA

Management

NQF level 3

Contact this candidate