ADEBISI, TOLULOPE WALEADE
OPPOSITE VIEWING CENTER, EKERIN, OGBA AYO, SANGO OTA.
081********, 081******** adna0b@r.postjobfree.com
PERSONAL STATEMENT
A recent graduate with a drive for excellence. I desire a position where I can learn and add value by ensuring excellent customer experience with an Ultimate impact on organizations bottom line.
EDUCATIONAL QUALIFICATION
NYSC Certificate National Youth Service Corp 2020
B. Tech. Ladoke Akintola University of Technology 2018
WASSCE Community Grammar School, Ife south 2011
Organization: Le Ville Hotel and Suites
Role: Front Desk Officer
Date: Mar 2020 – Dec 2020
Resolve client’s complaints or concerns as the First point of Contact and ensuring any complaints are managed, minimizing risk and ensuring successful client outcomes.
Performed all check-in and check-out tasks
Managed online and phone reservations
Informed customers about payment methods and verifying their credit card data
Registered guests collecting necessary information (like contact details and exact dates of their stay)
Welcomed guests upon their arrival and assign rooms
Provided information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Organization: Government Secondary School, Bunza, Kebbi State
Role: NYSC
Date: April 2019 -February 2020
Prepared individualized lesson plans and educational materials to structure biology curriculum to needs of each student for three (3) senior arms of the school.
Organized laboratory activities for optimum learning, include preparing lecture, discussion, and student experiment for 40 students.
Developed three different materials for laboratory activities and course materials including homework, assignments, and hand-outs to facilitate learning.
Assessed student’s comprehension through regular quizzes, test, and assignments once in a week thereby improving students’ efficiency by 15%
Organization: Nigerian-German Chemicals, Km 38, Abeokuta-Lagos Expressway,
Ogun State
Role: Entry Level Chemical Analyst
Date: Aug 2016 - May 2017
Performed quantitative and qualitative analysis of raw material and finished products working 5 days a week.
Ensured operations comply with health, safety, and environmental regulations with 100% error-free documentation.
CERTIFICATION AND TRAINING
•CERTIFICATE IN HEALTH, SAFETY AND ENVIRONMENT – HSE 1 & 2
•CERTIFICATE IN HEALTH SAFETY AND ENVIRONMENT - HSE 3
SKILLS AND ABILITIES
Good command of Microsoft Office Suites (Excel, Word PowerPoint, etc.) Good organizational skills, excellent communication skills, Teamwork, Leadership skills, High level of Confidence and Integrity, can work in a multi-cultural and multi-ethnic environment
REFEREES
Available on request