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Development Coordinator Front Office

Location:
Al Dafna, Qatar
Posted:
August 19, 2021

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Resume:

Page * of *

Mylene Carpio Asia

Mobile: +974-******** WhatsApp: +974-********

Email: adn9sb@r.postjobfree.com Nationality: Filipino Visa Status: Transferrable Visa Date of Birth: March 23, 1990 Career Profile

Profile:

• A versatile, analytical and hardworking who always perseveres to achieve the best results. Able to collect and analyse information, digest facts, figures and quickly grasp complex technical issues. Excellent negotiation and problem-solving solution. Core skills:

• Excellent written and verbal communication

• Excellent interpersonal skills

• Ability to work with cross-functional teams

• Ability to work independently

• Ability to work in a fast-paced environment

Professional Experience Summary

APR 2021 – AUG 2021

Digital Store Group Business Development

Coordinator / Marketing

Manager

JAN 2019 – MARCH 2021 Smart Gym (Luxury Gym) Front Office / Receptionist NOV 2014 – JAN 2018 Ajyal Medical Home Care Medical Home Care Company Company Supervisor /

Medical Home Care Company

Secretary

JUL 2014 – NOV 2015 I Care Medical Home Care

Services, Salmiya Kuwait

Healthcare Provider

Qualifications and Professional Memberships / Development Education:

• Bachelor of Science in Nursing

Certifications:

• Texas Training Centre, Doha Qatar o First Aid and CPR Languages:

• Filipino (Mother Language)

• English (Proficient in Written and Spoken)

• Arabic (Good in Spoken)

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Professional Experience

April 3, 2021 – August 15, 2021

Digital Store Group

Business Development Coordinator / Marketing Manager International Company (Qatar, Saudi, Dubai, China, India) Distributor and Direct Supplier of mobile and media technology accessories. Highlights of responsibilities:

• Develop Plans

• Meet Potential Clients

• Research New Clients

• Coordinate Logistics

Key Responsibilities:

• Establishes marketing goals based on past performance and market forecasts

• Creating Promotions and Offers

• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies

• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition

• Works within the department budget to develop cost-effective marketing plans for each product or service

• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives

• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback.

January 2019 – March 2021

Smart Gym (Luxury Gym)

Front Office / Receptionist

Company Details:

Company Locations:

• Ain Khaled – Exclusive for Men

• Bank street – Mixed

Key Responsibilities:

• Front Office / Receptionist:

● Greeted all clients in a pleasant manner. o Monitored incoming calls with a pleasant and professional voice. o Maintained a tidy reception area.

● Taking and Monitoring gym members BMI (Body Mass Index) o Built relationships with members to assist in exceeding renewal goals. o Managed all cash transactions. o Developed a reputation for influencing people to sign up with the gym for more than a year.

● Resolved all customer complaints making sure the customers were satisfied with the service they were receiving at all times.

● Assisted in maintaining they gym's cleanliness and upbeat culture to generate more business. Page 3 of 4

● Sold nutritional supplements via educated personal advice targeted towards the client. o Composed and distributed brochures, flyers and signs.

● Executed administrative tasks, including email, fax, and updating calendars. o Promoted new classes and additional services offered by business to clients. o Provided exceptional care to gym members with disabilities.

● Provided first aid for emergency situations. o Provided back up supervision of the gym and independently managed the

November 2014 – January 2018

Ajyal Medical Home Care Company

Medical Home Care Company Supervisor / Medical Home Care Company Secretary Company Details:

• Office Address: Tunis Street, Shiraa Centre 4th fir, Hawally, State of Kuwait

• Office Number: +965-********

• Company Email: adn9sb@r.postjobfree.com

Key Responsibilities:

• Medical Home Care Company Supervisor (December 2016 – January 2018) o Develop and supervise a team of care workers to provide high quality care that is safe, effective and responsive to each customer's needs and preferences. o Making home visits with patients, and carry out quality reviews at the customer's home to make sure the service is being delivered in line with company procedures. o Assisting in hiring and monitor the performance of care workers.

• Medical Home Care Company Secretary (November 2014 – December 2016) o Handle customer inquiries, Private Duty Nurses / Caregivers related questions and checking patient's case

Mylene Carpio Asia

o Answer phone calls. E-mails and handles correspondence, draft letters and memos, assist company in administration work. Organise and servicing meetings (producing agendas and taking minutes.)

July 2014 – November 2015

I Care Medical Home Care Services, Salmiya Kuwait

Healthcare Provider

Areas of Expertise:

• Schedule Management

• Housekeeping and Laundry

• Meal Preparation

• Doctor's Visit

• Mobility Assistance

• Medication Administration

• Grooming and Bathing Assistance

• Personal Care

• Calm and Level Headed Under Duress

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Key Responsibilities:

• Cared for up to five different clients on a rotating schedule (Child and Elderly Care)

• Prepare meals and keep kitchen, bathroom, and living areas clean.

• Launder clothing and bedding, and change linens.

• Daily Groom and Bathe patients as needed (Immobile Patients) and also provides bathroom assistance.

• Arrange medications for use and organise supplies.

• Managed patient schedules including doctor's visits.

• Keep patient living environments clean, neat and free of safety hazards.

• Followed patient care plans and observed patient behaviours

• Perform head to toe assessments and apply the nursing process to care for patients and monitor patient’s condition.

• Administered Medications as well as food via feeding tube.

• Administered Injections.

• Helped patients’ complete therapy and exercise activities.

• Established a supportive relationship with families in caring for their child with chronic illnesses.

• Established rapport to patient and families.

• Provides ongoing assistance and care to patients who are unable to manage their own needs.

• Provides Entertainment Activities thus keeping patients minds active by planning and managing learning and entertainment activities.

o Games

o Reading Books

o Talking to patients (as part of speech therapy)

• Emotional and Mental Support

• Mental Development

• Using of visual, auditory or tactile cues.



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