Email : adn9qj@r.postjobfree.com

Area : United Arab Emirates -

Abudhabi - hamdan street

Phone : 009***********

LOAI BASEL

KABBANI

international university for science &

technology studied for 3 years

privet modern school

Cham wings airlines

ordering for all supplies used for cargo.

Writing and printing air waybill high speed.

export and import air waybill audits

customer satisfactions, performance

improvements, documents management for

cham wings airline. Make daily manifest for

incoming and outgoing shipments. Shipping

and handling of different cargo products and

general cargo, shipping live animals, fruit &

vegetables, human remains, special cargo,

dangerous good . communicate daily with

with all other stations fir smooth transition

of cargo and goods. efficient in commercial

cargo reservation and booking. Dealing with

the Sita program in correspondence and

informing the stations about the arrival of

the shipment. follow up on inquiries via

email, internet forms, and phone calls to

ensure customers have all the Information

they need in order to make an informed

shipments . training new employee’s on how

to coordinate freight . Sales reports and

schedule shipping sales monthly.

kia motors

• Assisting customers to select a vehicle by

CIVIL ENGINEERING

January, 2017 -

November, 2019

HIGH SCHOOL

DIPLOMA -

SCIENTIFIC STREAM

February, 2010 -

June, 2011

CARGO

COORDINATOR

August, 2017 -

October, 2019

SALES EXECUTIVE

January, 2015 -

objective to utilize my work 2 years of

experience as a coordinator of freight

arising from the coordination of all

incoming and outgoing freight and all

documents related to the shipping

process with a work mechanism related

to safety and security and coordination

of shipments of dangerous goods and

supervision of ground operations at the

airport and follow-up of customers as

customers and agents to provide the

best offers and treatment of problems

and provide solutions, also i have a

highly motivated customer service and

sales experience and relationship

building skills for 5 years of experience,

im very competent and detail oriented

when involved in a task or duty as a

result, and capable to work with others

to achieve excellent customer

satisfaction

Problem solving

team leadership

Flexibility in the scheduling

Excellent Computer skills including

(MS office, SITA )

Excellent communication skills

Work under pressure

aircraft scheduling

Consistently meet goals

EDUCATION

WORK EXPERIENCE

SUMMARY

SKILLS

asking them polite questions and then

listening carefully to their answer . •

Keeping display materials up to date. •

Maintaining full knowledge of a major

competitors product, accessories and

prices . • Organizing car deliveries for

customers who have made a purchase . •

Ensuring that all vehicles are properly

priced up and are also displaying accurate

performance information . • adding value to

the car showroom environment . • Liaising

with customers face to face, email, and via

telephone • Arranging test drives for

customers and accompany them on the

excursions to explain vehicle features and

driving capabilities . • Negotiating final

sales prices . • Liaising with services team

to facilitate car prepping and delivery

schedules . • Achieve monthly unit sale

targets . • Processing orders • Increasing

customer database by actively prospecting

for new leads on social media platforms . •

Highly knowledgeable with regards to

technical specifications of cars in the

dealership . • capabilities, prominent

features, and comparative benefits

concerning similar models . • Using

manufacturers' databases to check the

availability of new vehicles . • Keeping

vehicles and showrooms clean, tidy and

attractive. • Updating websites with

relevant offers and promotions

AL orgwan

• I have high sales experience working as

part of a team, greeted customers with a

friendly and helpful attitude . • Answering

any questions regarding inventory, sales,

and promotions . • Working well with other

employees to ensure smooth processes . •

Focusing on being punctual, hardworking,

and reliable . • assisting with displays and

offered ideas to increase product

appeal,provide customers with relevant

information and suggestions . • answering

calls and relayed messages to store

personnel

AL Dhafra Insurance company

providing outstanding member service

support and maintaining strong professional

relationships with members via telephone .

• responds to member telephone calls and

assist with information requests . •

responsible for receiving, originating,

processing and closing applications for

June, 2017

SALES EXECUTIVE

January, 2013 -

January, 2014

CALL CENTER

AGENT

December, 2011

- November,

2012

Reliable

upselling

organized

time management

customer service

administration

willingness to learn

patience

Attentiveness

Knowledge of the Product or Service

Ability to "Read" Customers

Persuasion Skills

car sales

complaint resolution

negotiation skills

English Fluent

Arabic Fluent

russia Basic

LANGUAGES

consumer, and all loans . • accurately

completes related records, reports, and

documentation in a timely manner . •

perform comprehensive account and service

functions in an accurate and timely manner

. • skills used excellent verbal and written

communication skills, professional

appearance and attitude . • ability to

operate related computer applications and

other business equipment .

mabco

Answering customers ( questions and

addressed service issues and complaints in

person and via phone .• Familiar with all

available phones as well as upcoming

models.• Explain options to customer and

recommend best -fit choices. •

Merchandised store displays to keep store

environment visually appealing and

optimized for equipment promotions .• Sold

wide range of phones, accessories, tablets,

iPad, smart watches to customers . •

Assisted customers in selecting products

that best fit their lifestyle, preferences and

personal needs.• Completed customer

payments and answered account

questions.• Spent extra time learning about

available offerings in phones, plans, and

accessories to move from customer service

to sales. •

Syrian Arab Airlines

Syrian Arab Airlines

Syrian Arab Airlines

Syrian Arab Airlines

Syrian Arab Airlines

PRO English - UAE

SLAES EXECUTIVE

AND CUSTOMER

SERVICE

March, 2014 -

September, 2014

GENERAL CARGO

2017

BASIC SAFETY

MANAGEMENT

SYSTEM

2017

DANGEROUS

GOODS (CATS 6,7,8)

2018

SECURITY

AWARENESS

2018

SPECIAL CARGO

2018

ENGLISH COURSE

LEVEL (P)

2020

Gender : Male

TRAINING & CERTIFICATIONS

PERSONAL INFORMATION

Marital Status : Single

Birth Date : 01/13/1994

Nationality : Damascus-syria

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