CHRIS PAUL C. SOLIVEN

***-* ******* ***** *, Medicion 1B, Imus City, Cavite

Mobile no.: 093********

OBJECTIVE

To be part of a company that offers opportunities for my skills to manifest as well as for career and professional advancement

EMPLOYMENT HISTORY

Warranty Officer

Mercedes Benz And CDJR Brand

July 11, 2016, Present Automotive Icon Inc.

Dealer of Mercedes Benz, Chrysler, Dodge, Jeep and Ram

Filinvest City, Alabang-Zapote Road, Muntinlupa City

Warranty Processor

June 11, 2014 - Dec. 1, 2015 Al Boraq Automobile Company WLL

General Distributor of PORSCHE car in Qatar

Airport road, Doha, Qatar

Filling all warranty claims within the manufacturer’s allowable timetable.

Accurately encoding all warranty claims in the system as required by the manufacturer.

Reviewing warranty claims for errors or for any additional requirements, additional reports authorization, photos, etc.

Retain old parts in accordance to manufacturer/supplier requirement.

Implement and monitor manufacturer /supplier

recall and enhancement programs.

Ensure you are conversant with technical /warranty bulletins and updates.

Obtain special authorization when required

Monitor adherence to warranty audit requirements by all departments.

Keeping up with online training, fulfilling the learning path to 100% at all times.

Perform any duties as and when required by management that are reasonable within my capabilities.

February 9, 2010- April 30, 2014 CATS Motors Inc.

General Distributor of Mercedes Benz, Chryler, Jeep and Dodge in the Philippines

Chrysler Makati

2287 Pasong Tamo Extn., Makati City

Cadet Engineer

Attended Basic and Advance Training of Mercedes Benz and Chrysler Brand

Assigned to workshop as technician’s helper and timekeeper

Warranty Officer

Check and verify validity of warranty claims thru VIP (Vehicle Information Plus).

Ensure all repair order, must accomplish technical report before ordering parts to be replaced.

Check all warranty repair order for correct fault description, damage code and service history.

Ensure that all Recall and Rapid Response Transmittal must be performed prior for claiming basic warranty.

Provide digital imaging in every repair order that being claimed.

Monitor all warranty repair order to be invoiced in timely manner and that documentation is process in line with company procedures.

Verify all criteria required by manufacturer prior to the submission of the claims

Secure all warranty old parts in storage room and provide proper tagging in every item that being returned by technician.

Secure and file of warranty documents that are being claimed for future audit from manufacturer

Provide administrative function in the Service Department

WEB BASED TRAINING- CHRYSLER INTERNATIONAL TRAINING

Warranty Administration Training Fundamentals

Date Taken: October 10, 2012

2012 Master Service and Parts Release 1

Date Taken: February 26, 2013

Introduction to Electrical Pre-Assessment

Date Taken: February 17, 2013

Maintenance Part 1 Pre-Maintenance Inspection

Date Taken: January 12, 2013

Maintenance Part 2 Underhood Inspection

Date Taken: February 17, 2013

Maintenance Part 3 Under Car Inspection

Date Taken: January 13, 2013

Maintenance Part 4 Body and Electrical Systems Inspection

Date Taken: January 13, 2013

Maintenance Part 5 Express Lane Process

Date Taken: January 14, 2013

Steering and Suspension Service

Date Taken: January 10, 2013

Brake Service

Date Taken: January 8, 2013

Fundamentals of Body Mechanical

Date Taken: October 22, 2013

Introduction to Electrical

Date Taken: February 15, 2013

Manual Transmission Diagnosis

Date Taken: February 21, 2013

Introduction to Scan Tools

Date Taken: January 7, 2013

Introduction to Chrysler

Date Taken: October 14, 2013

EDUCATION

Tertiary : Technological Institute of the Philippines

363 P. Casal St. Quiapo Manila

Course : Bachelor of Science in Computer Engineering

PERSONAL PARTICULAR

Date of Birth: December 19, 1982

Age: 34 years old

Status: Married

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