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Customer Consultant Receptionist

Location:
Johannesburg, Gauteng, South Africa
Salary:
R8500
Posted:
August 18, 2021

Contact this candidate

Resume:

**** - **

date

**** - **

Date

**** - ****

adn9do@r.postjobfree.com

073*******

**** ****** ******

Windmill Park, Ext 9

Boksburg

1459

Marina-mogakane

Marina mogakane

Skills

Decision making

Excellent presentation and

communication skills

Computer literacy Ms Word, Excel

(spreadsheet), PowerPoint

Ability to multitask and active

listening skills

Strong phone speaking skills

Customer care and client

orientation skills.

Reference

Marrianna Mathee - "Dis-Chem

Pharmacies "

Admin Manager

admin.rynfield@dischem.co.za

010*******

Ashtarinah Harridas - "Dis-Chem

Pharmacies "

Reoginal customer service

consultant

adn9do@r.postjobfree.com

011*******

Maureen Tshabangu - "Dis-Chem

Pharmacies "

Frontline Supervisor

011*******

MARINA MOGAKANE

Objective

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Experience

Dis-Chem Pharmacies

Customer consultant

Maintain filing and weekly stats report

Render photocopying and faxing services

Handling of Quotations

Answer calls and respond to emails

Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints

Provide customer with product and service information Enter new customer information into SAP CRM system Update existing customer information

Process orders, forms and applications

Identify and escalate priority issues

Route calls to appropriate resource

Follow up customer calls where necessary

Dis-Chem Pharmacies

Clinic Receptionist-Backup

Answer patient inquiries

Handle patient emergencies

Monitor stock

Registering new patients and updating records into healthforce system

Scheduling new and follow-up appointments into SAP CRM system

Answering and routing calls

Maintain filing

Dis-Chem Pharmacies

Cashier

Handle complete money properly and record all transaction accurately

Guarantee integrity and accurate cash handling

Process payments as well as cash float bag

Providing training and assistance to new joined cashier

Education

2019

2018

Personal Details

Date of Birth : 29/06/1991

Marital Status : Single

Nationality : South African

Unisa

Program in Advanced Office Management

Certificate

Unisa

Program in office management

Certificate

Projects

60 plus Tea Party outreach

Planing

Organising facilities and details such as catering, decor, location, invitee list, special guests and promotional materials. Assisting with fundraising



Contact this candidate