date
Date
adn9do@r.postjobfree.com
Windmill Park, Ext 9
Boksburg
1459
Marina-mogakane
Marina mogakane
Skills
Decision making
Excellent presentation and
communication skills
Computer literacy Ms Word, Excel
(spreadsheet), PowerPoint
Ability to multitask and active
listening skills
Strong phone speaking skills
Customer care and client
orientation skills.
Reference
Marrianna Mathee - "Dis-Chem
Pharmacies "
Admin Manager
admin.rynfield@dischem.co.za
Ashtarinah Harridas - "Dis-Chem
Pharmacies "
Reoginal customer service
consultant
adn9do@r.postjobfree.com
Maureen Tshabangu - "Dis-Chem
Pharmacies "
Frontline Supervisor
MARINA MOGAKANE
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Dis-Chem Pharmacies
Customer consultant
Maintain filing and weekly stats report
Render photocopying and faxing services
Handling of Quotations
Answer calls and respond to emails
Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints
Provide customer with product and service information Enter new customer information into SAP CRM system Update existing customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Dis-Chem Pharmacies
Clinic Receptionist-Backup
Answer patient inquiries
Handle patient emergencies
Monitor stock
Registering new patients and updating records into healthforce system
Scheduling new and follow-up appointments into SAP CRM system
Answering and routing calls
Maintain filing
Dis-Chem Pharmacies
Cashier
Handle complete money properly and record all transaction accurately
Guarantee integrity and accurate cash handling
Process payments as well as cash float bag
Providing training and assistance to new joined cashier
Education
2019
2018
Personal Details
Date of Birth : 29/06/1991
Marital Status : Single
Nationality : South African
Unisa
Program in Advanced Office Management
Certificate
Unisa
Program in office management
Certificate
Projects
60 plus Tea Party outreach
Planing
Organising facilities and details such as catering, decor, location, invitee list, special guests and promotional materials. Assisting with fundraising