ANNE PAULRAJ

Mobile: 956-***-****

E-Mail: adn95o@r.postjobfree.com

ORGANISATIONAL EXPERIENCE

ORGANIZATIONAL OPPORTUNITIES AND ACHIEVEMENTS:

Current: Dec 2013 till date:

Freelance Writer

Research writer on Science, HR Topics, Employee Engagement, Business Analysis, Construction, Automobile, Marketing. Technical and Future Projections

Technical Author for Apps to Fusion on Oracle Finance, HCM (Freelancer)

Writing articles in Oracle R12, fusion

Work from Home - Part Time - Marketing Consultant

Hexaware Technologies: Nov 2017 to March 2019:

Client Interactions, BGV, Database Management

Jan 2013 till Dec 2013: (Exposure to Oracle H R M S (R12)

Associated with Oracle partners (O P N)

Technology Exposure: Oracle Applications

Software Application: Oracle Application (R12), Fusion

Oct 2012 till Dec 5 2013:

Serco (Barclays bank process)( UK client)

ERP: In house for banking

Customer Support

Complaint handling and Query Handling, Data capturing and updating the databases

Involves multi-tasking

Client Interactions

Exposed to Global Data Privacy Guidelines, Explaining Banking Procedures, Financial Projections

Achievements:

Secured third place in training

Second place in productivity and Quality

Wipro Ltd. April 29 2011 till Aug 16 2012:

Designation:

Senior Officer – HR GENERALIST/PAYROLL SPECIALIST

In A US HRO Process

Domain: Retail/HRO/HCM

ERP: People soft

Job Profile:

Customer Support

Handling outsourced HR work for an US client. Database used was PeopleSoft.

Reason for Gap: Confinement, Family Business – Software Company

Linc Software, Bangalore: Dec 12 2002 - Mar 14 2003 (Now called Mind Tree)

Role:

Exposed to ERP concepts to get the right candidate to visit most of the client sites in USA and Singapore

Recruitment activities, for JD Edwards, Lansa, Java and Oracle for minor client projects sourcing out with the help of databases, working with consultants, maintaining contracts.

Salary fixation and exit.

Used people skills to get people to join the company and retain employees.

Reasons for leaving: Confinement

Call Center College, Bangalore: 22 July 2002 - Dec 6 2002

The First e-CRM training institute in the whole of South India.

Role: Trainer in customer service, tele sales, imparting soft skills, helping in understanding American Culture.

Content Development

G.E. Capital International Services, Hyderabad May 28 2001 – Dec 8 2001

Role:

Data base management, Client interaction

Client Interactions for US clients

Using compliance and process knowledge

Clients included Wal-Mart, all clients of MONOGRAM CREDIT BANK OF GEORGIA. (Retail and banking Domain)

Merits:

Customer compliments and top quality performer.

Family Business: 1994 – 2002 Paper Factory

Role

Managing People and Data

ACADEMIC CREDENTIALS

MBA (1999 – 2001)

KARUNYA INSTITUTE OF TECHNOLOGY, COIMBATORE

SECURED THE SECOND PLACE

Achievements:

Awards in quiz, part of management stimulation games. Projects: Study of stress in India Cements, Dalovai

BCOM (1996 – 1999)

SARAH TUCKER COLLEGE, TIRUNELVELI

Achievements:

Best Outgoing CM award

COLLEGE FIRST

SECURED 8TH RANK IN UNIVERSITY

Dip. In Export Management from Indian Institute of Export Management

SCHOOLING, IN INDIAN SCHOOL MUSCAT, (biggest school in the gulf)

FIRST CLASS IN BOARD EXAMS (CBSE BOARD)

Studied Oracle HRMS from Partners of Oracle - 2012

Refresher and training on Oracle H R M S with Purple pro Coimbatore: 2013 to 2015

PERSONAL DOSSIER

Email : adn95o@r.postjobfree.com

Phone number : 956-***-****

Linguistic Abilities : English, Hindi, Tamil

Marital status : Single

Gender : Female

References : On Request

Contact this candidate