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Station Manager Operations Administrator

Location:
Midrand, Gauteng, 1685, South Africa
Salary:
R14 000.00
Posted:
August 19, 2021

Contact this candidate

Resume:

CURRICULUM VITAE

PERSONAL DETAILS

Full name: Mwadana Victor Mhlanga

Home address: ** ******* *****

Tonnetti Street, Halfway House

Mdrand, 1685

Postal address: Same as physical address

Contact numbers Mobile: +27-62-040-**** or +27-81-499-**** E-mail: adn90w@r.postjobfree.com

adn90w@r.postjobfree.com

Identification number: 721**********

Gender: Male

Marital status: Single

Language: Read, write and speak English and speak IsiZulu Health: Excellent

Driving licence code: EC (14)

Criminal Record: None

Dependants: 3

Hobbies: Swimming, basketball, reading, art & poetry and music. QUALIFICATIONS AND ACHIEVEMENTS

School: Business Administration

Standard passed: Grade 11

Subjects studied: English

Isizulu

Numeracy

Social Science

Physical Science

(I did not write my final matric examinations due to illness). POST MATRIC STUDIES:

• Bookkeeping level 1 and 2 (but did not write exams)

• Excel Level 1 and 2

• Diploma in Accounting – completed first year only

• Computerised Accounting - Pastel level 3 up to Sage Evolution Work Achievements:

• Sourced and implemented Pastel Evolution from Great Plains for the company.

• Employment Equity Manager.

• Employee representative for 13 years.

• Reduced yearly audits from 4 weeks to 2 weeks.

• First Aid Level 1 Certified.

• Highest Sales Record.

• Reduced technical staff turnover.

• Stabilised Service Department and improved service ratting form Poor to Excellent for all key clients (including-

o Rotek (a division of Eskom) - Germiston,

o Transnet-Carlton Centre,

o Dept. of Tourism and The Mafikeng Legislature,

o Umgeni Water - Durban,

o Mittal Steel - Veneering,

o Department Labour Head Office-Pretoria,

o TUT – Garankuwa Campus

o Tanker Services – Germiston,

o Several residential complexes around Gauteng, to name a few). EMPLOYMENT HISTORY

Name of Organisation: Rotciv Global (Pty) Ltd

Position: Procurement & Sales

Duration: October 2020 to date

Responsibilities:

• Sourcing of goods as requested by customer leads.

• Furnishing customer with 3 quotes

• Turn the lead to sales and procuring and supplying goods to customer.

• Assisting customers with pricing and documentation requested.

• Looking for suppliers who have quality, stock and decent prices.

• Update of promotional materials and sending to all clients and following up. Name of Organisation: Solution Q (Pty) Ltd t/a - Medq Medical Solutions Position: Key Account Manager

Duration: May 2019 to September 2020

Responsibilities:

• To source new clients such as Private Clinics, Hospitals, Institutions, Mines and any organizations with staff compliments of 100 and over.

• To secure the supply chain for Pharmacies, Educational Institutions, restaurants etc

• To attend to sales leads and turn them into sales.

• To market MedQ regionally within the SADC region.

• Introduce market new product lines and make sure we are well presented in the market and ensure that our recurring clients are always kept abreast of new products up sale

• Ensure sales staff well trained and have good product knowledge. Name of Organisation: Global Micro Solutions (Pty) Ltd Position: Debtors Manager

Duration: May 2010 to April 2019

Responsibilities:

Roles and Responsibilities

• Daily Debtors Management and collection of the company’s debtors book

• Monthly billing for direct Customers (local and foreign), Resellers and debtors reconciliations.

• Raise Reseller billing on monthly and pro-rata basis with reconciliations.

• Prepare a detailed analysis of revenue streams and monthly variations per product.

• Conduct update meetings with Account Executives on a monthly basis.

• Sales projection report preparation for Management.

• Preparation and approval of Monthly Debit Order runs – twice monthly and resolve queries from customers.

• Maintain and attend to customers various queries for on-boarding, end of term contracts, contract cancellations; ensure that all financial process are followed.

• Weekly reporting to Management on Debtor’s book.

• Audit preparation and assisting the Financial Manager through the audit process.

• Assisting the sales team with all client queries regarding our service and billing.

• Managing the billing and finance boards for debtors through the internal CRM programme.

• Stock control of assets on and off site.

• Liaise with the Technical department to resolve any client or billing queries.

• Maintain good interpersonal and customer care skills.

• Maintain good and accurate records keeping.

• Ability to talk technology to the customer in a non-technical language and explain their billing and services offered and to see opportunities to upsell.

• Develop and execute Finance policies and procedures.

• Maintain debtor’s book for subsidiary companies and report to Management..

• Employment equity company representative.

• Staff spokesperson to Management.

Name of Organisation: Global Micro Solutions (Pty) Ltd Position: Debtors Clerk

Duration: June 2008 to April 2010

Responsibilities:

Roles and Responsibilities

• Raising monthly and ad hoc billing.

• Account reconciliations for clients and assisting with any billing queries.

• Preparing the monthly debit order reports for the Financial Manager.

• Contract reconciliation reports to the billing raised monthly.

• Preparation of Debtors list for legal processing for the clients with overdue balances.

• Assisting with Credit Applications and vetting for clients and credit reports from Credit

• Guarantee.

• Liaisons with lawyers on any legal issues relating to GMS clients.

• Attending to client queries regarding their accounts.

• Statement preparation and distribution for all clients.

• Cashbook Maintenance, processing journals and individual account reconciliations.

• Preparation of VAT reports and payments.

• Assisting Financial Manager with any other tasks within the Finance Department. Name of Organisation: Rentcorp Africa Technical (Pty) Ltd Position: Operations/Service Administrator

Duration: May 2007 to May 2008

Roles and Responsibilities:

• Project Management for sites as per SLA Agreements.

• Co-ordination of the pro-active and reactive Maintenance for all clients.

• Operations and maintenance of all Company sites on rental and new installations.

• Ensuring that Service Level Agreements are being meet in breakdown incidents.

• Escalation of unresolved issues to Management for decision making and resolution.

• Client feedback and updates during and after Maintenance or Service.

• Compilation of “Client Satisfaction Reports” on a weekly basis (key KPI component).

• Managing a team of 12 Technicians daily and compiling reports for Management.

• Store-room and stock control of technical assets and consumables for the service department.

• Collecting defective equipment, sending it for repairs, installing replacing equipment and collection the repaired units and re-installing them as per SLA agreements and warranties.

• Preparing upgrade reports with technical specifications for clients whose equipment is old or faulty.

• Management of technicians stock of equipment, spares and tools and replacements on hand.

• Daily onsite inspection of key sites in Gauteng and weekly for sites in all other provinces.

• Selection and booking of relevant courses for all technicians on technology upgrades for all the equipment we use or will be using in the near future.

• Monthly technician valuations and assessments.

• Maintenance of all administration work and filling of reports.

• Processing of quotes, purchase orders, payment and collections of new equipment/department purchases.

Achievements;

• Managed to get excellent client satisfaction reports for all sites within less than 6 months of starting as the Operations Administrator. Also managed to have an accurate stock control and reporting procedure for all sites and managed to boost morale from-site technicians within my department namely - Zakhele and team in KZN, Lot and Paul in Pretoria, Reuben in Mafikeng and Xolisa and 3 interns in Gauteng at Spoornet’s Carlton Centre. Reason for Leaving: Wanted to work more in the finance field and further my knowledge and studies in finance.

Name of Organization: PBS Group (Pty) Ltd

Position: Bookkeeper

Duration: March 2006 to May 2007

Roles and Responsibilities:

• Reconciliation of bank accounts on a daily basis.

• General ledger maintenance up to Balance Sheet on a monthly basis.

• Assisting Financial Manager with subsidiary companies accounting procedures.

• Administer payroll for Head Office and subsidiary companies (salaries and wages).

• Maintenance of Inventory of Head Office and subsidiary companies.

• Producing monthly reports for the Group Executive Committee and subsidiaries.

• Debtors full function operations (from billing to collections, statements and banking).

• Creditors – full function.(from obtaining quotes to payment of creditors).

• Statutory maintenance – PAYE, UIF, SDL, VAT, Income Tax.

• Preparation of Audit Files and attending to Audit process by company Auditors.

• Daily administration and attending to tasks assigned from Management.

• Assisting subsidiary companies when they need assistance in the finance department. Name of Organisation: Setso Africa (Pty) Ltd

Position: Bookkeeper (Full function to Balance Sheet). Duration: June 2001 to February 2006

Roles and Responsibilities:

• Cashbook daily maintenance.

• Monthly preparation of Trial Balance, Profit & Loss and Balance Sheet.

• Inventory and Stock Control.

• Tender document preparation for submissions.

• Maintenance of Debtors (local and foreign) & Creditors – full function.

• Statutory maintenance – PAYE, UIF, SDL, VAT, Income Tax, IRP5 preparation and reconciliations.

• Tax clearance compliance at all times.

• Preparation of Audit Files and attending to Audit process by company Auditors.

• Payroll administration (preparation and payment schedules for staff salaries).

• Complete duties as assigned by management.

• Banking and petty cash maintenance.

Name of Organisation: Rochester Trading (Pty) Ltd

T/a Kingsthorne Motors – Head Office (South Africa)

(All were subsidiaries of Normans Toyota South Africa)

(Branches in Zimbabwe, Mozambique & Namibia)

Position: Bookkeeper (To Balance Sheet)

Duration: May 1995 – April 2001

Roles and Responsibilities:

• Tracking of vehicles purchased from Trust Company in Japan.

• Shipping and freight monitoring and processing documentation from Freight logistics Ltd.

• Clearance at Durban Harbour from port of entry in Japan.

• Road freight transport from Durban to Harare, Windhoek and Maputo.

• Duty clearances in respective countries.

• Foreign creditors control.

• Vehicle maintenance and clearances with local authorities.

• Daily bookkeeping and cash book maintenance.

• Sales reports – weekly monthly year to year comparisons.

• Salaries and wages.

• All statutory taxes and controls.

• Audit preparation and undertaking.

• Monthly Management reports and other duties delegated by the Directors.

• Moved to manage Amby Service Station:

(a subsidiary of Rochester Trading T/a Kingsthorne Motors) in the Msasa Area, Harare, Zimbabwe (which was is an Industrial area and we were to target transport companies to open fuel accounts with us).

Kingsthorne Motors was wound up due to the fluctuation of the economy in Zimbabwe which served as our base for second hand vehicle distribution to the Southern African market. We switched to the fuel industry dealing with bulk commercial fuel sales and distribution throughout Zimbabwe especially for haulage and big fleet companies and also catering for individuals.

Training was held at the Shell Garage on Onderkkers Road in Roodeport, Johannesburg with the top Shell retailers from Mozambique, Zambia and Zimbabwe, Malawi, Zambia, Namibia, Lesotho and eSwatini (formerly Swaziland).

In my group, I managed to open and close a shift successfully with the least shortages on both of the forecourt and kiosk. This was the practical test to qualifying as a Shell certified Service Station Manager.

Responsibilities:

• Daily forecourt reconciliations per shifts.

• Daily, weekly, monthly sales reports.

• Kiosk management, shift reconciliations and stock control.

• Stock control of fuel and lubricants.

• Sales and Debtors Control.

• Customer Liaisons.

• Sales tax (VAT), PAYE, Workman’s compensations and all statutory regulations for operations.

• Staff recruitment and dismissals.

• Salaries and wages.

• Monthly Management accounts.

• Audit preparation and undertaking.

Achievements:

Won the Shell Mr Motorist completion which is run every quarter throughout the country and all BP and Shell Service Stations participated in this competition.

Amby Service Station won every quarter in a row for 2 consecutive years.

Winning the award caught the attention of the then head of Shell South Africa Region paid a surprise to visit our site (with our area rep Mr Motsi ) as we were out-selling more fuel than any BP and Shell service stations nationwide. Skills and Strengths

• Knowledgeable with Pastel, Great Plains, Quick Books

• Can work efficiently with excel.

• Quick learner and always try to keep updated on related industry changes.

• Knowledgeable with CRM packages.

• VIP payroll administration.

• Knowledgeable on HR policies and procedures.

• Microsoft Office, MS Outlook

• I possess good leadership qualities and communication skills in order to work within or manage a team.

• Manage diverse individuals, across multiple cultures with difference skills and capabilities. This requires patience, diplomacy, flexibility and the skill to coach and train individuals. My Character Profile:

• Good management and interpersonal skills.

• Team leadership and team player skills.

• Commercial awareness.

• Good motivational skills.

• Logical and analytical.

• Goal driven.

• High energy level.

• Able to work independently and pay attention to detail.

• Proactive and focused.

REFERENCE:

• Imtiaz Kajee 082-***-**** – Former Service Desk Manager at Global Micro

• Dayne Joseph 081-***-**** – Former colleague at Flowgear (Pty) Ltd.

• Imraan Ebrahim 084-***-**** – Former Financial Manager at Rentcorp Africa

• Charl Cockcroft Former Financial Manager – Global Micro Solution (Referral letter).

• Marike Louw 082-***-**** – Former Financial Manager – Global Micro Solutions

(Referral letter).



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