William A. Boykin

**** *** ****** **, ***. *A

Greensboro, NC 27410

Ph. 910-***-****

OBJECTIVE:

To pursue a management position with a progressive company.

**/** –12/20 Tom & Jerry's

Area Manager

Managed day-to-day operational 3 high-volume restaurants

Monitor all Quality, Service, Cleanliness. Value standards to ensure

the Guest Experience in all restaurants. Building and maintain a

promotable bench.

4/98 – 11/13 Wendy’s International Inc., (Chicago, Illinois)

Franchise Area Director

Support eight franchise organizations totaling 95 restaurants in all

facets of operating their businesses. Analyze franchise operations

and systems and advise them on how to become more profitable.

Hold training classes to improve the managing skill sets of each

organization. Roll out new products and corporate initiatives

by providing a top-down approach. Conduct Operations

meetings and give presentations at DMA meetings. Monitor all

compliance issues in each organization. Participate in each

franchisee development plan from planning to opening. Monitor

reinvestment spending for each organization. Work with each

franchisee on developing a yearly business plan.

11/95 – 4/98 Wendy’s International Inc./Joint Ventures, (New Jersey/New York)

Director of Operations

Was responsible for day-to-day operations of seven restaurants in

which Wendy’s International had a financial stake. Accountable

for P&L statements and their accuracy. Responsible for budgets

and all capital reinvestment projects and all hiring and training

of managers. Implemented all marketing programs initiated

by the DMA. Served on several DMA sub-committees to help improve the overall functioning of the DMA. Monitored all

compliance issues set by the Wendy’s Corporation.

EDUCATION: North Carolina A & T State University, Greensboro

Major: History/Philosophy

Accomplishments

Opened and directed the Wendy’s operations at George Washington

University, located in Washington DC.

Opened and directed the Wendy’s operations at the USA Defense

Department located in Washington DC.

Operating Partners/Host Marriott: we sub-leased and managed the

Burger King’s operations at Dulles Airport located in Northern Virginia,

right outside of Washington DC.

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