Administrative Assistant Funeral Director
Resume:
Catherine Musmeci
Nursing Assistant
Metairie, LA 70003
adn8q7@r.postjobfree.com
Looking for a suitable job opening with a quality company, where I can share my knowledge and skills in customer service, providing assistance to internal and external clients both on the phone and face to face, to help achieve the organization goals.
Authorized to work in the US for any employer
Work Experience
Nursing Assistant
Home Instead Senior Care - New Orleans, LA
2009 to 2015
Ministered to the elderly in their daily care, using communication skills to assess needs, medications and health. Also, met with family to communicate issues and problem solving. Worked with home office on a weekly basis to report well-being of clients and status of home care. Administrative Assistant / Hostess
Lamana-Panno-Fallo Funeral Home - Metairie, LA
2007 to 2008
Utilized data entry skills to set up obituaries and funeral arrangements. Set up condolence cards for funeral services, as well as recorded information on vital statistics of the deceased. Responsible for answering multiple phone lines and directing the family to an available funeral director. Administrative Assistant
Morgan Buildings and Spas - Metairie, LA
2005 to 2006
Responsibilities included data entry of sales and service requests, customer service, managing multiple phone lines, liaison between client and sales associate. Support Enforcement Specialist / Office Manager
Department of Social Services - New Orleans, LA
1985 to 2003
Retired)
• Began career as Office Manager preparing and maintaining all phases of personnel transactions for 50 plus employees through extensive record keeping utilizing organizational skills. Trained, supervised, and evaluated eight employees. In 1990, promoted to Support Enforcement Specialist managing a caseload of 200 to 500 custodial and non-custodial parents through the use of computer software and tracking programs which required data entry and customer service skills. PROFESSIONAL SKILLS SUMMARY
CUSTOMER SERVICE ORIENTED
EXTREMELY ORGANIZED
EXCELLENT COMMUNICATION SKILLS AND DECISION MAKING TYPING AND DATA ENTRY
Education
Certificate in Phlebotomy
Jefferson Vocational Technical School
2006 to 2007
Skills
• administrative (10+ years)
• Customer Service Representative (10+ years)
• typing (10+ years)
• Social Work
• Senior Care
• Case Management
• Multi-line Phone Systems
• Office Management
• Recruiting
• Payroll
• Employee Evaluation
• Hospice Care
• Home Care
• Management
• Vital Signs
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