Richard Lee Davey

860***-****-***

Contact Information

Phone:

084-***-****

Email:

adn8nl@r.postjobfree.com

Address:

*** ************ ****** ********* ***** 7646

Skills:

●Problem solving

●Adaptable

●Focused

●Strong decision maker

●Multitasking

●Innovative

●Team work

Languages:

●Afrikaans Home language

●English

Marital status:

Single

Children:

None

Drivers license:

Learners license Code 8 (License in progress)

Education:

Boland College Paarl

Highest grade passed: Grade 12 NSC in Business studies:

Year: 2005

Subjects:

●Office Practice

●Computer Practice and Typing

●Information Processing

●First language Business Afrikaans

●Second language Business English

Certificates: NSC in Financial Department.

Merit Certificate in Business English and Computer Practice and Typing.

Further Education:

College: Boland College Paarl

Year: 2008-2009

Certificate: Human Resources Management N4 & N5

Instructional Offerings:

●Entrepreneurship and Business ManagementN4

●Management Communication N4

●Personnel Management N4 / N5

●Bestuurskommunikasie N4

●Computer practice N4/ N5 / N6

●Personnel Training N4/ N5

●Labour Relations N4 / N5

Achievement obtained N4, Distinction in Computer Practice N4 National Certificate

Part time Course: Pastel Payroll Computerised Financial System N5 year

Company: CELL C Paarl (The Third Network)

Period: 1 August to 31 October 2014

Position: Acting Manager/Administration

Reason for leaving: Pursue other opportunities

Duties:

●Managing the store and staff.

●Problem solving.

●Managing store Sales target

●Counselling staff members regarding sales target (Individual and Store target) .

●Managing cash flow

●Ordering of stock

●Accepting,approve stock on Bean system

●Managing weekly and Monthly Report for Regional Manager

●Keeping daily, weekly and Monthly attendance record of Staff members

●Store layout, changes towards products price per month or when promotions is running for that duration (Store planogram)

Company: MEDIA 24 (Outbound call centre)

Period: 4TH MAY 2015-21 September 2015

Position: Call centre agent Reason for leaving: Contract position

Duties:

●Redialling unsubscribed customers and winning them back on books.

●Creating new customer BP/Profile

Company: OXBRIDGE ACADEMY

Period:01 December2016-26 June 2020

Position:StudentSupport Agent/Administration

Reason for leaving: Retrench due to Lifo

Duties:

●Provide excellent customer service to users both on and off-campus via phone, email, and chat Social media.

●Social Media, Managing Facebook and Whatsapp

●Assisting with Discontinue and Expired courses

●Assisting Students with general enquiries

●Explaining general process regarding Students Studies

●Dealing with Account enquiries

●Changing Student delivery address and personal details

Systems:

●EMC

●OXA Web Portal

●Chat 2 Brand (WhatsApp)

●Help Scout - Microsoft outlook (Emails)

●Facebook page of Company (Administration)

Summary:

I am a hardworking individual who always strives to achieve the highest standard in any given task.My work objective is to gain as much experience and knowledge in every area

appointed to, to improve and develop myself for the future. I desire to gain experience in any Human Resource position, clerk, Administration.

I am responsible, independent and can be trusted with the

responsibilities given to me. I work well and effectively under pressure and enjoy creating a positive working environment for my colleagues and myself.

Work Experience

Company: CELL C Paarl (The Third Network)

Period: From March 2010 till December 2014

Position: Sales Consultant/Administration

Reason for leaving: Pursue other opportunities

Duties:

●Capturing new and old deals(Beam system)

●Invoicing of phones.

●Cash price for insurance claims.

●Handling telephone enquiries.

●Cash up after closing of the store.

●Ordering and issuing of Stationery.

●Maintain Display Unit Phones.

●Customer Service (meet and greet atDoor)

●Handling cash and credit card deals.

●Cold Calling

●Handling repair phones and OBF. (Out of Box failure)

●Following up on repaired phones and OBF Vision System.

●Merchandising Accessories.

●Managing store and staff sales

●Check all maintenance and report problems.

●Supervised month end stock take.

●Processing staff leave application.

●Locking up and opening the Store.

●Creating new customer on system

●Creating manual proforma for cash customers on Morpheus.

●Following up on cash customers.

●Insure there is delivery for customer On JS29

●Insuring all various platforms to positively display the brand and organisation.

●Validating bank details on paysoft

System:

●SAP

●CRM/CICO

●MORPHEUS

●Paysoft

Company: OXBRIDGE ACADEMY

Period: 01 October 2016–30 November 2016

Position: Student Advisor

Duties:

●Registration of new Students

●Capturing Students personal information

●Doing needs analyses with Student

●Informing prospect of different courses

●Assist students in planning a program consistent with their abilities and interests

●Discuss and reinforce linkages and relationships between instructional program and occupation/career

●Help students define and develop realistic educational career plans

Reference:

COMPANY: Manager(Oxbridge Academy)

CONTACT PERSON:MRS Corne Gleeson

TELEPHONE NUMBER: 021-***-**** / 082-***-****

COMPANY: LECTOR BOLAND COLLEGE

CONTACT PERSON: MRS Chaleen Oktober

TELEPHONE NUMBER: 084-***-**** / 021-***-****

COMPANY: CELL C STORE MANAGER PAARL

CONTACT PERSON: Gairu Jantjies

TELEPHONE NUMBER: 064-***-****

COMPANY: MEDIA 24

CONTACT PERSON: Alan Tonkins Manager

TELEPHONE NUMBER: 021-******* /079-*******

CONTACT PERSON: CLOE DENNIS RECRUITER

TELEPHONE NUMBER: 082-******* /021-*******

Contact this candidate