Career Objective

Is interested to make significant contribution in a highly-motivated forward looking company, where there are opportunities and professional advancement.

Personal Profile

Date of Birth: September 29, 1991

Marital Status: Single

Nationality: Filipino

Known language: English, Tagalog, Bicolano

Educational Background

Ateneo de Naga University – Naga City, Camarines Sur

Bachelor in Business Administration major in Banking and Finance – March of 2013

Technical Skills

Proficient in Oral and written communication

Interpersonal communication skills

Driven, versatile, dependable, multi-task oriented, positive on handling stress and able to adopt effectively to challenging situations

Achievement

Civil Service Examination Professional Licensure Passer, October 2016

Work Experience

Inspiro Relia Inc. (formerly known as SPI CRM) November 2015 – July 2021

Customer Service Rep / Trainer / ADHOC Supervisor / Retention Specialist - multiple accounts such as Western Union money transfer, Lifetouch Studios and Dish Network

IQOR Philippines July 2015 – November 2015

Customer care specialist – DirecTv

Homebased Call Center August 2014 –July 2015

Sales agent - XproTrade Group and Referrizer

Sykes Asia March 2014 – August 2014

Sales Associate – Hotels.com

Teleperfomance September 2013 – March 2014

Customer Service Representative – Galileo

MRH Teleservices Asia Pacific / EGS April 2013 – September 2013

Customer service representative – Clearwire

Philippine National Bank (PNB) – Naga City branch December 2012 – March 2013

Intern/OJT