Edward Hamilton

832-***-****

adn8mk@r.postjobfree.com

Skype/edham30

Summary:

Infrastructure System Engineer/Data Center Support with more than 17 years of experience

Currently functioning as a Lab Systems Administrator supporting 3LS Thin Client lab, designing, implementing, and configuring a VMware vSphere 6.7 and 2012 active directory domain. Also XenDesktop 7.5 environment.

Functioned as a Systems Engineer/ Virtualization Specialist supporting multiple R&D groups within an HPE 6K sq ft. Data Center.

Wintel server administrator with 15 plus years utilizing HPE and Dell hardware.

Was the lead network/system administrator for the VA Medical Center in Virginia for 6 years

Strong experience working with virtualization, backups, Citrix, Windows Server, TCP/IP, FTP, DNS, load balancing, BlackBerry server and connectivity, blade servers, server class hardware installation, and all other requirements of a network administrator

Excellent communication skills and ability to work successfully in a team environment

Experience working within a medical center environment, ensuring the safe care of military veterans and personnel while adhering to the standards, processes, and procedures of a hospital

Technical Expertise:

HPE Server Certified

MCP

VCP (Have had Instructor lead class training)

A+

Operating Systems: VMware VSphere 5.5 to 7.0, ESXi 5.5 to 7.0, XP, to Win 10, WS2k2003 to WS2019, HP-UX 11i v3, RHEL 6 & 7.2, SuSE 10 & 11, Xen 7.6, HPE VC Manager / OA, HP SIM, NSM, Hive Manager, CA ARCserve, Backup Exec, MS Exchange Server 5.5, 2003 & 2010, SCCM, SCOM, Citrix Xen 7.6, HPE OneView 4.1, Comware 7,

Storage: SAN, EVA, 3PAR 7200 to 8400, MSA, QNAP, HP BNA

Networking: 3Com (Switches), Cisco (Switches, Wireless) E1, Juniper firewalls and VPN appliances, Areohive AP, HPE H3C switches, HPE 5900 series switches. TCP/IP, DNS, DHCP, NAT, SMTP, FTP, SNMP, NFS, ICMP, SSH, SSL, Telnet, HTTP, HTTPs, SFTP, Routing Protocols,

Cloud: AZURE & AWS

Hardware: HPE ProLiant DL, BL & servers, Synergy platforms & blade compute nodes, HPE C700 Blade Enclosures, HPE Synergy Enclosures, Synergy ICM Modules, HPE VC Flex Modules, Dell PowerEdge platform servers, Intel processors,

Video Conference: Tandberg Codec devices 880, 6000, 550, ECT

OOB: ILO, IDRAC & HCI

Database: MS SQL 20116 & Oracle

Education:

Mainframe Management and Operations Technical Certification

oComputer Learning Center of Los Angeles Feb. 1989 to Aug. 1990

Associate of Business

oGlendale Community College, Phoenix Arizona Aug. 1993 to July 1995

Bachelors of Science in Information Technology:

oColorado Technical University Current Enrollment

Professional Experience:

Everiz LLC - Woodlands, TX April 2020 – Present

Senior IT Support Engineer

Responsible for the department Infrastructure, networking, and employee guidance training and direction for the support of the companies compute environment.

Maintained HIPPA IT standards

Maintained Vendor hosted web-based PHR.

Maintained hospital modalities to include CT, XRAY, CATH, Endo and Sleep Lab Virtual servers

Responsible for a dual domain environment supporting Domain Controller, DNS and DHCP 2012 Servers

Responsible for both local and off site backups on Synology NAS storage

Responsible and Sonic Wall configuration, deployment and maintenance

Responsible for Staff Development

Core Network Switch Management

Responsible for monitoring and remediation endpoints utilizing SentinelOne antivirus clients

Synology NAS Management and cloud backup

VMware environment management, installation, maintenance, and ESXi host health

Management of Grandstream PBX

Active Directory Group policy development and deployment

Departmental IT policy, budgeting, and overall compute environment health

Security and Risk Assessment of company IT environment

ExxonMobil/Matrix - Houston, TX May 2018 – April 2020

VMware Analyst

Responsible for install, configure, and manage VMware vSphere environment: vCenter, ESXi hypervisor on new hosts, virtual machines, datastore creation, and maintenance

Provides troubleshooting support for incident and problem resolution of the Virtualization Infrastructure.

Daily ESXi Virtual environment upgrade of ESXi host and VMSA patches and firmware

Migration of VM’s from one datacenter to another using a variety of methods

Manage distributed virtual switches

Monitor health, performance, and optimization of virtualized architecture utilizing VROPS, VRA, VR Log Insights, and SCOM

Automated server deployments via VMware VRA actuating an internal private cloud.

Windows 2008 – 2016 server support.

Utilization of vendor support communication with VMware and Dell for unsolvable solutions.

Responsible for POC, deployment, and configuration of Veeam Backup and Recover 10.0, providing the first DRS and Business Continuity plan in the XTO company history.

Processes Change Request via Remedy Ticket management system

Provide after-hours support and on-call support as required.

Implement best operational practices for VMware virtualization environment, and automate where applicable.

Follow policies and procedures for change, incident, and problem management.

HPE/OTSI – Houston, Texas Sept. 2015 – April 2018

Infrastructure System Engineer/Data Center Engineer (contract)

Responsible for keeping up with all New Platform Integration (NPI) HW coming available.

Responsible for handling new servers, VC modules, transceivers, power supplies, storage box, option cards, and other hardware

Responsible for build, deployment, configuration, and maintenance of Windows/REHL/ESXi based servers

Interfaced with HW teams and follow up in case of any faulty NPI HW replacements and upgrades

Responsible for Lab Network Security

SCCM deployment, administration and virtual server patching andcomplyance

HPE NPI testbed deployment and configuration

Lab Virtual Environment Configuration, Management, and Maintenance (VMware)

Responsible for deployment and configuration of HPE Synergy and C7000 enclosures

Responsible for lab Infrastructure Management i.e. SAN (3PAR, HPE EVA storage) ability to the various configurations of Synergy, C7000 enclosure, and ProLiant DL servers.

Responsible for HPE 5900 series switch deployment and configuration of VLANs, IRF, FCoE and aggregations that met lab security requirements/limitations

Responsible for support of Offshore teams test bed access and setup

Responsible for inventory management and managing a proprietary online reservation tool (PM Portal)

Attended weekly, daily, or ad hoc project meetings that identify and prioritize near- and medium-term data center support activities.

HP/Kforce, Sept 2014 to Sept 2015

VMware Engineer/ Infrastructure Systems Engineer (contract)

Responsible for the design and implementation of a Virtual Lab for Thin Client level 3 support lab.

Designed, implemented and configured 2012 Active directory test lab domain with replicating Domain Controllers

Designed, implemented and configured fully redundant VMware vSphere 5.5 environment

Designed, implemented and configured 10 GB backbone network hosted via HP 5820 network switch.

Responsible for the implementation of a local risk network within HP’s corporate network allowing internal and external partner access.

Responsible for implementation of XenDesktop 7.5 & 6.5 environments.

Responsible for patch management within the lab network via Windows WSUS.

Responsible for implementation and deployment of HP MSA 2040 SAN solution hosting 20 Terabytes of shared storage presented to ESXi 5.5 host environment.

Designed, implemented and configured backup recover hosted on HP Data Protector 9.0 backup solution.

HP/TEKsystems, March 2013 to Sept 2014

Systems Hardware Engineer (contract)

Data Center Support for HP R & D Business Units

Directly responsible for the support, configuration, and deployment of ESXi 5.0 VMware environment and Infrastructure.

Implemented HPE OneView for hardware monitoring

Physical to Virtual server deployment, migrating aging physical HP ProLiant server platforms.

Build, deployed, configured and remediated RHEL, HP-UX, and Windows platform servers for R&D Business units.

Network support throughout the Data Center

Data Center/Infrastructure management and support in a 6K Sq. Ft. Data Center.

Data Center Space and Power planning

Maintenance and presentation of EVA, SAN and 3Par storage for Business Unit devices and VMware environments.

Design and deployment of VMWare environments.

Monitoring of VMware and storage environments via HP monitoring software.

HP/MPhasis, Sept 2010 to March 2013

Hardware Systems Analyst/Lab Manager (contract)

Management of a 2003 Active Directory test environment.

Directly responsible for the planning, configuration, and deployment of ESXi 4.1 fully redundant environment to facilitate the virtualization of the test lab infrastructure

Physical to Virtual server deployment, migrating aging physical HP ProLiant server platforms.

Daily set up of ESX 4.0, 4.1 and 5.0 test environments to reproduce and RCA issues with HP Servers and Software

Data Center/Infrastructure management and support in the Engineering Problem Management Lab.

Configured HP server platforms hosting Windows and Linux operating systems running ESX 4.0, Exchange, Citrix, configured in SAN, DAS, EVA, VC Flex modules environments

Responsible for deployment, configuration, and management of SCCM 2007 sever utilized for the health monitoring and server outage remediation of the production server environment.

Responsible configuring parallel customer environments and hardware configurations to diagnose engineering problems, reporting root cause and failure analysis on software and hardware components

Manual testing of customer server configurations

Integration testing on multiple OS platforms utilizing benchmark testing applications and utilities

Responsible for working with American and International HP Engineers on customer issues both hardware and software related, reproduced in a Lab setting

Responsible for deployment of C7000/C3000 stacked enclosure environments as well as configuration and deployment of HP MATRIX environments

Responsible for testing & comparing clients’ platforms against platforms predecessor. Responsible for performance benchmarking and analysis of a specific product and or groups of products and configurations

Documentation of test results HP Engineers and management

Repair and problem diagnosis of HP blade servers BL, DL and ML models

Supported Lab Networking / Blade infrastructure to include Cisco network switches

Management and support of isolated Lab network dedicated to the test environment. Patching, maintenance, configuration and design of the lab test environment

Support and management of network backups via Backup Exec 12.5 ensuring job initiation and completion integrity

Support of Lab network Domain Controllers, DNS servers

Inventory of Lab equipment i.e. servers, virtual connection modules, as well as other Data Center, required equipment

Facilitek Services /RRI– Houston, Texas Nov 2009 to Sept 2010

System Support Specialist

Provided monitoring and support for BL460c G6 HP servers via HP Systems Insight Manager 6.0, PA Admin and SCOM

Troubleshoot routine issues at on and off-site Data Centers such as performance, post errors, Drive Array failures, Custer problems, Disk space issues, Disk redundancy failures, Hardware failures, Network connectivity failures, and RILO/ILO Connectivity, Performed Commissioning /Decommissioning of servers

Responsible for building Windows Server 2008 configuration and deployments as part of a server refresh project.

Built HP Blade Server enclosures

Assisted in VMware server consolidation, migrating key function servers to VM environment

Monitored Peregrine ticketing system, Supported user account add/move/changes and triaged outage reports

Reported on overall server status and documented physical and logical server environment.

Weekly reporting on queue size, aging and SLA violations.

US Department of Veterans Affairs – Hampton, Virginia April 2003 to March 2009

System Engineer

Supported around the clock, seven day a week system availability for more than 30 VHA servers/2500 desktops at the Hampton site and approximately 2100 users of the VHA systems

Provided daily Desktop support to include applications support at the Medical Center as well as the configuration of dial-up configuration software and remote connection methods via cable modem, VPN, and IE

Created, tested, and documented images, image deployment and desktop/laptop provisioning processes

Daily support of NT Enterprise Servers, NT Terminal Servers, W2K Enterprise Servers, Microsoft Clustering, WINS, DNS, MOM, and SMS Servers

Supported day-to-day operations Medical Center users, Exchange messaging infrastructure, W2K active directory, Blackberry servers/devices, manage and provide user support and training.

Served as local deployment team member migrating Exchange Server 5.5 to Exchange 2003 mailboxes, utilizing Exchange Migration Wizard, migrated 3500+ users

Directly responsible for the upgrade of MOM’s 2005 to SCOM 2007. Deployed and configured SCOM server which reported health and error checking for over 40 server platforms to include Windows and HP-Unix based servers.

Principal Accountabilities of the incumbent:

oSupervised compensated work therapy helpdesk employees to ensure proper first tier support of incoming issues and national online invoice system (NOIS) tickets were properly documented and escalated as needed

oProvided level 3 desktop engineering support to IT support staff relating to issues within the client configuration and operating system images

oResponsible for server and desktop patch management deploying Microsoft updates via WSUS

oReview standard desktop software patches and releases, make recommendations for upgrades, create packages, coordinate testing, and deployment of approved upgrades

oDesigned strategies for front line support of the IT Department, and responsible for scheduling and training of employees

oSupported the install and configuration of Cisco IP phones for site IT specialist

oResponsible for the user and computers containers in the Active Directory, creating all new user NT accounts and adding, removing and managing computers and servers Created and managed user MS Exchange accounts via Exchange management console and customized VBS scripts

oRCA for production problems such as image inconsistencies, incompatible applications, errors, and inconsistencies in systems functions, outputs, also created and coordinated implementation of engineered solutions for issues according to specified requirements and design

oCreated Script Tags for remote application deployment via customized VBScript also edited Batch Scripts utilized for AD and Exchange account creation as well as KiXtart scripts for windows login routines

oBuilt customized enterprise images via imaging tools such as ImageCast 4.5 and Symantec Ghost 7.5, 8.0.

oDeployed and supported Ghost Image Server on Windows Server 2003 platform deploying images and enterprise applications to over 2500 desktops SMS Installer

oDocumented specifications for standard desktop images as well as desktop hardware configuration, client configuration settings and operating systems

oCoordinated, generated, and manipulated data to prepare reports using report generation tools such as Microsoft Excel, Microsoft Access, HTML, and Crystal Reports

oResponsible for support and deployment of applications published on Citrix Metaframe Presentation Server 3.0, configured with an indirect data store, hosted in a Server 2003 environment, HP DL5800 G4 servers.

oFunctioned as a Citrix Deployment team member, conducting Proof of Concept test for homegrown medical center applications

oSupported and troubleshot ICA client connections and deployment to desktops, also configured Citrix client for deployment on customized enterprise desktop images.

oResponsible for Application and Print Servers hosted on VMware ESXi 4.1. Monitored for alarms and installed third-party network applications ensuring proper access levels. Daily use of Virtual Center Management Console to manage and troubleshoot host/virtual machine issues

oGained extensive knowledge of leadership, mentoring staff and team building to bring synergy to a diverse technical staff

oLed medium projects (3-12 months) and small teams (1-5)

MILITARY HISTORY

USMC – Tampa Bay, Florida June 1980 to June 1981

Supply Administration Specialist

Served as a Supply Operations Specialist responsible for all service issued equipment.

USAF – Cheyenne, Wyoming June 1981 to October 1987

Law Enforcement Canine Handler

Served as a Law Enforcement Base Police Officer with specialized duties of handling both drug, explosive detection and patrol canines.

Contact this candidate