Albert N. Ingram
Contact
Phila., PA *****
adn8kg@r.postjobfree.com
Objective
To obtain a career opportunity that will allow growth & be an asset to employer though knowledge and prior work experiences.
Education
Strayer University
Master of Information Science (Cyber Security)
Dec 2022
Temple University
Bachelor of Arts in Criminal Justice May 99
Experience
Smith Cohen Law Office New Loss Investigator
04/2020 – 01/2021
I am responsible for overseeing newly assign loss to resolution, litigation, or closure. Reporting to client and managing experts through resolution of case. Completing client status reports and documenting case files.
Center City Philadelphia Boutique Law Firm, New Loss Investigator
05/2018 – 04/2020
I am responsible for investigating new assigned cases to the firm. Hiring experts and overseeing investigations till settlement or litigation. Completing reports to attorney and clients as necessary.
Insurance Staffing Service Remote Catastrophe Adjustor
09/2017 – 12/2017
Assisted with coverage review, inspections and settlement of claims for victims affected by Hurricanes Harvey & Irma. Reviewed processes with policyholders and assisted with questions and liaison between all involved parties.
Philadelphia, PA Senior Claims Examiner
03/2011 – 01/2017
Investigated clients Third Party, Property & Bodily Injury Claims on Litigated and Non Ligated basis. Settled cases as within client guidelines. Completing month reports to client and excess carriers. Maintaining monthly case load and exceeding monthly organizational goals
AAA Mid Atlantic Insurance Group
Essington, PA 11/2004 - 06/2010
Handled third party bodily injury claims (Litigated & Non ~ Litigated)
Negotiated settlements with attorneys and claimants involved in claims losses
Reviewed & summarized medical specials for settlement
Issued payment of claims after investigation and negotiations of claim has been completed
Managed a monthly claims workload & met set productivity goals
Sedgwick CMS Claims Examiner II
Philadelphia, PA 06/2003 - 10/2004
Handled third party property damage and injury claims
Took recorded statements from involved parties
Ordered police reports to finalize liability
Used a computer to issue payments upon completion of investigations
Claims Representative 01/2000 – 05/2003
Progressive Automobile Insurance Plymouth Meeting, PA
Took accident statements and made liability decisions based on information obtained from insured and/or claimant
Answered customer’s questions and concerns in relation to claims and their insurance policy/Appraised damage to vehicles