Rebecca Bradley

adn8jw@r.postjobfree.com

Imperial Beach, CA 91932

619-***-****

SKILLS SUMMARY

Proven leadership qualities, and ability to build positive relationships with clients and coworkers. Highly organized and able to multi-task. Excellent oral and written communication skills. Expert office equipment and computer skills: CRM systems, Salesforce, Microsoft Office Suite, QuickBooks, and Marketing.

EDUCATION

North Dakota State University, Fargo, ND

Bachelor of Science in Psychology

EXPERIENCE

Silver Strand Spine & Sport (Now Ocean Breeze Chiropractic), Imperial Beach, CA, 2012- Present

Marketing & Events Manager/Public & Patient Relations/Massage Therapist

•Represent and promote wellness with excellent patient care and rapport

•Develop and maintain relationships with local businesses and military bases for marketing and promotional events

•Hire, manage and train a team of 6+ for marketing events gaining 30-85 new patients per month

•Schedule events and meetings, maintain calendar

•Maintain electronic medical record keeping procedures: SOAP notes, and comply with HIPPA regulations

•Develop email advertising/monthly specials using Constant Contact

•Front desk coordination

•Insurance and Referral Verification (Tricare, Medicare)

•Provide massage therapy/trigger point therapy to patients in a clinical setting and at marketing events

•Assist Physical Therapists, Chiropractor, and Medical Doctor with patient program modalities

•Knowledge of medical terminology

Mazza Naturopathic Medicine, San Diego, CA, 2010- 2012

Office Manager/ Receptionist

•Represented the office and educated patients, developed a rapport with patients and professionals

•Set up treatment room for medical procedures

•Insurance and Referral Verification

•Designed and wrote email marketing which increased business and patient satisfaction

•Executive Assistant duties: Managed calendar, answered phones, scheduled appointments, recorded messages, wrote emails, prepared document packets, booked travel arrangements and created itinerary, bank reconciliation and deposits

•Created documents such as prescriptions, letters of medical necessity, and prior-authorizations

•Ordered products from vendors, including medical supplies, office supplies and retail products

•Received and stocked products, maintained inventory

•Created and maintained highly confidential patient files and records

•Billed patients and created invoices using QuickBooks

•Sold medical products and accepted payments for products and services

•General office duties: copied, data entry, scanned, cashiered, postage meter

Sente Bella Med Spa, San Diego, CA, 2006- 2009

Lead Massage Therapist

•Represented the spa and promoted business

•Assisted with hiring employees and payroll

•Oversaw new-hire training/orientation and termination/exit meetings

•Order, educate clients about and sell retail products

•Manage and motivate 5+ employees

•Provide advice for health and well being

•Cross promote medical spa and cosmetic surgery services

•Provide massage therapy to the clients

•Create invoices and accept payments

•Maintain record keeping procedures, files and administration needs

•Develop advertising/monthly specials which increase business 15% per month

•Develop protocols for all services and train all therapists on massage and body treatments

•Delegate responsibilities to employees to meet State Board expectations

NDSU Graduate Center, Fargo, ND, 2009

Research Assistant

•Worked under supervision of graduate student in the Psycho-physiology Lab and collected data from Meritcare Hospital medical records

•Recruited and interviewed study subjects

•Documented results and other relative data, ICD-9 Codes

•Assisted with administration needs and office equipment; files, copies, data entry, etc.

Rainbow Bridge, Moorhead, MN, 2009

Volunteer Work

•Supervised visits of parents with children. Rainbow Bridge is a safe-exchange and visitation center for families that ensures a safe and conflict free experience.

•Recorded visit information and incidents

•Assisted managers with administration needs; files, copies, data entry, scanning

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