Customer service, sales, administration

AHMAD

ALMASRI

Humanitarian Worker/ Customer

Service Agent/ Administrative Support

Associate/ Tour Guide

PROFILE

Multi-experienced professional with

well-polished skills in field work &

communication, administration &

operation support, logistical support &

financial management, file archiving &

public relations with a multicultural

outlook.

CONTACT

PHONE:

+962-*********

EMAIL:

***********@*****.***

PERMANENT ADDRESS

Al Rabieh, Amman, Jordan

REGION OF WORK EXPERIENCE

− Jordan, Amman, Zarqa and other

− USA, Ohio, Columbus, Ohio

EDUCATION

Al Quds Luminous - Amman, Jordan

September 2015 – June 2017

Diploma: Interior Design

WORK EXPERIENCE

Mawakeb Travel & Tourism, Jordan - Tour Guide

July 2020 – Current

Responsible for all logistical arrangements, paperwork, financial payments, schedules, departures & arrivals.

Nippon International Cooperation for Community Development, Zarqa Field Officer

January 2020 – June 2020/ January 2015 – May 2015

Household visits & checkups, distribution of winterization kits covering areas across Jordan in Zarqa, Mafraq, Irbid, and Amman, in-office administrative support & data entry.

Fast Track, USA, Ohio, Columbus, Ohio - Customer Service Representative

September 2017 – March 2019

Public relations and consultations towards problem solving and reaching effective solutions.

Addressing customer needs promptly and up to high standards, maintaining customer satisfaction at all times.

Clothing & Fashion Retail chains, Jordan (Massimo Dutti, American Eagle, Next, Aldo…)

Visual Merchandiser, Admin Assistant & Sales

March 2001 – June 2015

Designing interior & window displays to showcase and promote products in alignment with corporate sales objectives

Daily in-store arrangements & customer service

Sales, marketing, and constant communication with customers SKILLS & TRAINING

− AlShaya Retail Academy – Kuwait: Visual Merchandising Training

(2012)

− Computer skills: Microsoft Office & Social Media Platforms

− Car maintenance and vehicle repair

− Bilingual, native speaker of Arabic with excellent command of English language.

− Computer skills: Microsoft word, social media platforms.

− Driving License type B.

− Excellent team player with strong leadership skills.

− Superb communication skills

− Multicultural outlook with experience abroad, often in a multicultural, international environment.

− Ability to multitask & work under pressure

− Fast learner and quick to obtain the skill.

Contact this candidate