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ANNA LIZA T. SENOBIO

Summary:

An overall more than nineteen years working experience, commence worked three years upon graduated to Non-IT related work as Project Engineering Clerk and Embassy European’s Customer Service Representative. Continuously in the I.T specialization for fifteen years in the industries of Information Technology Consulting/Services/Financing/Semi-Conductor/Telco/Airlines with profession as Project Manager/ Service Delivey Manager, Principal Consultant (ERP), Business Analyst, System Administrator Team Lead, Business Systems Specialist (SAP HCM), SAP Basis Consultant, SAP Security/Authorization Administrator, SAP Documentation Specialist, Implementer/Support and Coordinator for distinct Systems Application.

Handles implementation on offshore and onshore clients (NA), Agri-Businesses Microsoft Navision system utilization and business process refinement and implementation. Managed 2 system development and enhancement of Job Monitoring System (Bug/ Fixes and Equipment Tracking). Involved in 1 upgrade project support/implementation of HCM in an Airline Industry as Business Systems Specialist II, 4 full cycle projects implementation/support as a SAP Security/Authorization Administrator (Foods, Milling, Meat shops, Beverage Manufacturing companies), 2 projects trained as end user and SAP support for project documentations (Telecom and Telecom’s Distributor company). 1 project support for SAP Basis Consultant (Danish Water Pump Manufacturer) and 4 project support implementation job for Non- SAP or other system (Phils. Gov’t Revenue Agency - LTO and BIR).

Experience in ERP (Acumatica, NetSuite, NAV & SAP) and non ERP system implementations, support, project and service delivery manager, team lead and coordinator. Exposed expertise in Security/Authorization, ongoing experience exploration of Project Management, Technical/administration knowledge and other related SAP cross functional expertise. Benefited to have work interface overview with different modules of SAP (FI, CO, AM, IM, MM, PP, PM, SD, WM and HCM) and Non SAP modules/systems such as; Microsoft Navision (Financial Management, Sales and Marketing, and Purchasing), STARS (FIB/PCL/FA/ACA/TP), FinnOne (CAS) Claymore (JnetX), Integrated Tax System, Tax Registration Information Update (TRIU), Human Resources Management and Finance Admin.

(Personnel and Payroll Modules), Integrated Procurement and Disbursement Management (Procurement Module), Inventory Management, Time Monitoring System, ISO 9001:2000 & ISO27001:2005 Quality Management System and Information Security Management System, Capability Maturity Model Integration and ISO 9001:2000 Series Auditor/Lead Auditor. Objectives:

To be able to work in a company that will provide career exposure, advancement, security, permit to use and contribute my abilities, develop extended expertise knowledge and leadership on ERP

(NAV/SAP/NetSuite/Acumatica) or any related and challenging position that effectively enhanced technology flexibility and management skills.

Technical Skills and Professions:

ERP : SAP - SAP Administrator/Security Administrator/Support, implementation SAP HCM-Payrol and SuccessFactors

Version: 3.1, 4.5, 4.6C, ECC 5.0, ECC6.0

Microsoft Navision - Sales, Financial and Warehouse Management Version: 2009 (Fundamentals)

Cellphone Nos. : +63-947******* Smart,

+63-995******* Globe

Email Address : adn8h5@r.postjobfree.com

Skype ID: hestia_anne

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NetSuite – Financial Accounting (Record to Report, Procure to Pay, Order to Cash and Design to Build)

Version: 2017 Release 1

Acumatica – Financials, Manufacturing, Distribution and CRM Cloud ERP software

Version: 2017 Release & 2018 Release 2

Professions: Project Manager, Service Delivery Manager, Principal Consultant

(ERP/Business Process), Business Analyst, Coordinator and System Administrator, Application Support/Implementation. Other Skills: Microcall System, Smartstream System, Cognos Report, Lotus Notes, Windows, MS Outlook and MSOffice, ITS, jNetX FinnOne, STARS, VPN, Citrix, HPQC, Microsoft SharePoint, Microsoft Navision 2009, NetSuite Software

Programming Languages: Microsoft Access, Visual basic programming, ABAP Workbench Overview

Qualifications:

Enthusiastic to learned and trainable and willing to explore/expedite other skill areas (related, cross functional or new field of expertise), Responsible, Independently can work and decide (with or without supervision), Goal Oriented on achieving exceeding set of goal and objectives, Ability to adjust to the situation, Self motivated team player with Sense of Responsibility and Commitment. Professional Experience:

October 2019 – March 2020 – NTTDATA Phils. Inc.– Cloud Computing Company I.T Project Manager ( SAP SuccessFactors) - (Freelancer) Project Acquired –Coca Cola Phils. Inc. (Beverages Manufacturing & Shared Services) SAP SuccessFactors Job Description:

• Responsible to Client Project Implementation of SAP SuccessFactors (EC, PMGM & SCDP)

• Monitor measure project performance on progressive following the project plan, and resources.

• Report project status to the management team and maintain compliance based on policies and procedures

• Assess degree of changes of scope, issues and risks and suggest agreement for resolution June 2018 – December 2018 – Cloudqwest Solutions Inc.– Cloud Computing Company Project Manager / Service Delivery Manager (Freelancer) Project Acquired –Various local clients Philippines (Distributions, Auditing Services, Pharmaceutical & Financing)

Job Description:

• Handle Client Project Implementation of Acumatica (Start to End)

• Report all project status to management (CEO’s and Director)

• Properly monitor and assess all projects and project team

• Mentor, manage and build a dream team to be full blown on their expertise

• Help to manage deployment of team according to project calendar 3

July 2016 – June 2017 – Oracle+Netsuite – Cloud Computing Company Principal Consultant (Regular)

Project Acquired – North America (PST) various clients with Shared and Suite Success Implementation Methodology

Job Description:

• Participates SME program in areas of interest and expertise

• Documents Best Practices and Solutions to share with PS Practice and contribute to solutions repository

• Continue participate on Educational sessions and share, review PS Knowledge to fully versed on new product upgrade and functionality released

• Resolved and document reusable solutions as per define issues parameters and procedures and escalate when necessary

• Manage expectations with customer with manage scope

• Communicate effectively with the functional and technical resources September 2015 – June 2016 Octal Technical Solutions – Consultancy and Software Solution Co. Business Process/ERP Consultant (Freelancer Client Based) Project Acquired:

HRC (Hijo Resources Inc.) – Microsoft Navision 2009 utilization (Sales Order activation, Accounts Payable/Receivable and Purchase Order data outsourcing, Warehouse and Physical Inventory Reconciliation. And recommendation and implementation of business process refinement. Job Description:

• Analyze data, develop possible solutions, propose and implement business process improvement using Microsoft Navision to each diversified Agri-businesses.

• Investigate project request, review requirements, specifications, test, support and training plans to ensure in accordance to business objectives of the projects.

• Analyze data/information documentation of project process flowchart and business cases.

• Subject matter expert in business process modeling sketch sessions. November 2013 - June 2014 Pythos Technology Phils. Inc. – Electronic/Automation/Technical Services

Project Manager/Business Analyst (Client/Project Based) Project Acquired:

Texas Instruments JMS (Job Monitoring System) – Texas Instruments FA/FIB/PCL/TP Engineering/Analyst Tools System, Release Process (Bugs and Fixes) and Software Development

(Equipment Tracking Phase1).

Job Description:

• Manage Software development from start to end.

• Coordinate with global team to address some issues and work closely to customers and I.T groups.

• Ensure projects are properly documented.

• Perform Analysis of customer request and developers best solutions.

• Facilitate meetings between Support/Development Teams and Customers.

• Key part in application testing, defining user test cases, UAT and provide feedback to developers. August 2011 - October 2013 SIY CHA Group of Companies (UCFC/GIPI) – Financing Corp. Business Analyst (Regular)

Project Acquired:

FinnOne System Implementation Project – UCFC Credit and Collection system transition using FinnOne.

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Sense I.T Central Implementation – UCFC & GIPI I.T inclusion of QMS on current support system Job Description:

• Undertake Gap Analysis between “AS IS” process and the proposed “TO BE” process.

• Gather business requirements and translate it to more specific business needs

• Prepare/Design business processes in compliance with ISO requirements

• Recommend business process improvements

• Prepare/Submit project timeline and updates.

March 2010 - June 2010 MSIT Solutions - I.T Telco Service Provider Systems Administrator - Team Lead (Project Freelancer) Project Acquired:

GLOBE Telecoms Project Claymore – A jNetX System or Claymore administrator and support that used to monitor and answered all the globe tattoo subscribers prepaid concerns. Job Description:

• Lead and represent team in every monitoring updates and activity.

• Monitored and arranged duty schedules.

• Liaise and Coordinate issues and concern on reporting Managers.

• Handle jNetX system for Globe Wallets Issues and concerns.

• Monitored WPS BMC Patrol – AIX Servers, application toolbox and Oracle database

• Check Affinity and Process Logs.

October 2009 - January 2010 Cebu Pacific Air Inc. – Airline Operations Industry Business Systems Specialist II (Probationary)

Project Acquired:

CAHRIS – A Cebu Pacific Air Human Resources Information System Project upgrade and implementation from SAP HCM 4.7 and SAP HCM ECC6 Version. Job Description:

• Assist project consulting partner for a system design, specification, test and implementation template changes and requirements.

• Internal functional support for SAP HCM 4.7 and SAP HCM ECC6.

• Attend primary user’s new requirements and proposed/analyzed internal change request.

• Responsible for As-Is and To-Be Business Systems Procedures and other project documentation.

• Participate as a key user for Systems Integration testing.

• Prepare UAT scripts, Test Scenarios and Training materials.

• Coordinate or serve as Liaise to Affiliates Company with uploaded data requirements concerns to a current system.

February 2009 - July 2009 Sun Microsystems Inc. - A Computer Software and I.T Services Company

Project Officer (Project Freelancer)

Project Acquired:

IP/VPN and ITS –BIR – An implementation roll-out of IP/VPN standardized connection and UAT Sign Off of ITS-BIR System.

Job Description:

• Managed project installation of technical support team on conversion of DSL connection to IP/VPN connectivity and implement Integrated Tax System (ITS) for centralized Data Hosting Services of BIR as per provincial, regional and district offices.

• Supervise and assist team for reconfiguration of PC’s (email, TINVER, ITS), emulator

(Teratermpro) installation to connect on ITS, configuration/installation of Mocha system for printing of correspondences and notices.

• Coordinate and report project issues and concerns, on site resolutions and expenses.

• Assure UAT sign off for each Regional and District offices upon installation and testing activity of BIR link to MK2, IPVPN, INNOVE’s and configuring ITS/eServices systems on Internet Data Center.

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June 2007 - August 2008 PROV International - A Global Software Engineering SAP BASIS Consultant (Regular)

Project Acquired:

Grundfos Company – A Denmark owned Water Pump Manufacturing Company operates globally in almost 40 Countries, 6,500 users, centralized 45 SAP Systems core R/3 ERP 2005 ECC 6.0 and with existing HR, BW/BI, CRM, SRM and SCM modules. Job Description:

• Supports implementation projects for SAP Systems.

• Responsible for performance monitoring and tuning, workload analysis, problem determination and resolution.

• Acquired specific authorization rights request and convey higher authorization issues to Authorization Monitoring Team.

• Coordinate and manage functional and technical issues with the team.

• Report all findings and give recommendations on all the tasks being performed. May 2004 - May 2007 SMITS Inc. - Information Technology Services I.T Specialist – SAP Authorization Administrator

(Project Based / Contractual)

Project Acquired:

• San Miguel Food Inc. - Foods Company - SAP R/3 Enterprise System update of users

• Authorizations as per module (CO, FI, IM, MM, SD and PP) – (287 plus users).

• San Miguel Milling Company - Enterprise System update of user Authorizations as per module

(CO, FI, IM, MM, SD and PP).- (35 plus users).

• Monterey Company – Farm and Meatshops -SAP Enterprise 4.7 System update of user Authorizations as per module (CO, FI, AM, MM, SD and PP)- (139 plus users).

• Coca-cola Bottlers Philippines Inc. - Leading Beverages and Bottling Company - SAP ERP System update of user as per module (CO, FI, MM and PP) user Authorizations. (1300 plus users).

Job Description:

• Monitor regularly active and inactive users from three instances of SAP Project Implementation such as DEV, QA and PRO.

• Provide authorization support to client and project functional team during and new project implementation such as locking/unlocking user Id’s, user Id creation.

• Identify, assign and document each user’s SAP job/task created roles.

• Review and apply document new user authorization request.

• Coordinates with key users and functional consultants for design roles (user menus, transactions and authorizations for all implemented functional modules (CO, FI, IM, MM, PP, SD and PM) and generate corresponding profiles.

• For each active user, gather and maintain complete user information in master file. And perform identical user master housekeeping on PRO with general configuration items per module such as their organizational hierarchy.

May 2002 – April 2004 Stradcom Company - Information Technology Company Site Application Support (Project Based / Contractual) Project Acquired:

LTO-IT Regional Offices - Roll-Out operations and implementation of following modules and Systems using Smartstream Systems and Cognos Reports. (Region 2, 4, 5 and Central Office and District Offices

- Human Resources Management System (HRMS)

- Integrated Procurement and Disbursement Management System (IPDMS)

- Inventory Management System (IMS)

- Time Monitoring System (TMS)

Job Description:

• Guide users in using HRMS, IPDMS IMS and TMS system during functional and operational testing.

• Deals with problems that occur on the Regional site and report/escalate problems that cannot be forwarded to the proper department concerns.

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• Assure readiness of Regional office site for implementation such as thorough site readiness check- up, pre-implementation briefing before business hours for operational and functional testing, loading of accountable items like consumable forms etc. and monitor LTO everyday system productivity.

• Prepare regular reports in the events that happen on the on-going Regional implementation site.

• Evaluate / analyze sites for improvements and prepare recommendation in the area of system performance, office signages, customer service and LTO productivity. December 2000 – February 2002 Philippine Interactive and Audiotext Inc - Embassy Call Center

- Customer Service Representative (Regular)

Job Description:

• Prepare and accommodate applicant’s incoming calls for the EMBASSY VISA engaging pre- booking interview schedule through the following Belgium, Germany, Italy and Netherlands countries.

• Analyze and guide applicant concerns regarding their VISA application updates and determines appropriate action for each (applicant’s) demand with assertively satisfactions.

• Receive and overlook an everyday incoming enveloped documents from applicants acquired and rendered by the LBC couriers.

November 1998 – November 2000 SMART Comm. CO - Telecommunication Company - SAP Documentation Specialist and Coordinator/Admin Assistant

(Project Based / Contractual)

Project Acquired:

Smart Communication Inc. – 3.1 R/3 SAP Systems, less than 200 users, existing modules of FI,CO, MM and PP, SD and WM)

TSI (Telecommunication Distributors Specialist Inc.) – Joined SAP R/3 SAP Systems SMART Communications Inc. with less than a 100 users, existing modules of FI,CO, MM and PP and SD)

Job Description:

• Assigned for developing SAP project User’s Reference (procedural) Manuals.

• Performed software (SAP) testing for project revisions made in SAP client Test Scripts.

• Responsible for maintaining and coordination of SAP (System Application and Products in Data Processing) project documentation of TSI (Telecommunication Distributors Specialist Inc.), Sales Distribution and Smart Warehouse Mgmt.

• Assigned on field interview (for computerization of Warehouse management) with project concern to Smart Inc.

December 1997 – October 1998 Philippine Long Distance Company - Telecommunication Company

Project Engineering clerk (Project Based / Contractual) Job Description:

• Perform clerical and computer works for MDG North Project Support Division and Project Monitoring Division (i.e. typing/encoding of basic papers/documents of work orders)

• Update and monitor Status of Project Files/Weekly Accomplishment Reports and Cable Inventory.

• Checking Billing of Invoices as well as accessing to Network Smart Stream for each approval.

• Monitor Field Cell phone testing in different Piltel cell sites. Training:

• SAP

o SAP R/3 Overview

o ABAP/4 Development Workbench

o TSI Materials Management User Enhancement Training (using SAP system) o TSI Financial and Accounting Controlling User Enhancement Training (using SAP system)

o Purchasing User Enhancement Training (using SAP system) o My SAP.COM Seminar (Introducing the SAP.COM internet access) o Telecommunications in the Phils. –SAP-The World is Changing. o SAP CHARIS - Payroll

• Others

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o ISO 9001:2000 & ISO27001:2005 Quality Management System (QMS) o ISO 9001:2000 & ISO27001:2005 Information Security Management System (ISMS) o Capability Maturity Model Integration (CMMI)

o ISO 9001:2000 Series Auditor/Lead Auditor Training Course o Java Overview Training

o LTO-IT Project HRMS (Human Resources Mgmt. System) Personal and Payroll Module

- conducted by UNISYS.

o LTO-IT Project IPDMS (Integrated Procurement and Disbursement Mgmt. System) Procurement Module – conducted by UNISYS.

o LTO-IT Project IMS (Inventory Mgmt. System) - conducted by UNISYS. o LTO-IT Project TMS (Time Monitoring System) - conducted by STRADCOM. Personal Data Summary:

• First Name: Anna Liza

• Middle Name: Torino

• Last Name: Senobio

• Gender: Female

• Street/City/Province/Postal Code: Concepcion, Marikina City 1805

• Country: Philippines

• Province: Tacloban City and Northern Samar

Qualification and Experience:

• Total IT Experience: 19 years

• Highest Degree (Course): BS. Computer Science, Graduated 1997 at Adamson University Philippines

• Nationality: Filipino

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