SHEILA WISHENGA MANYENGO
Business Management & Procurement Expert
Procurement Expertise Vendor Sourcing Supplier Relationships Excellent Communication Accounts Payable & Receivable Budget Management Financial Administration Documenting Project Coordination Feedback Management Client Follow-up Regional Collaboration Relationship Building & Management Portfolio Management Stakeholder Engagement Compliance Public Relations Contract Negotiation Purchasing & Logistics
+254-********* ***************@*****.*** Nairobi, Kenya
https://www.linkedin.com/in/sheila-wishenga-96a280204
PROFESSIONAL EXPERIENCE
Store keeper/ Sales Representative 10/2020 – 6/2021
Hallmark Agency Attached to Zenite Distributors
Key Contributions:
Developed and delivered engaging sales presentations to convey product benefits.
Met frequently with technical, product management and service personnel to stay current on company offerings and business policy.
Facilitated the penetration of Molped sanitary towels brand into the market.
Enhanced customer experience and grew customer retention by over 3% serving over 1000 internal and external clients.
Successfully sold products and services using solid arguments to prospective customers.
Fostered great and lasting Business relationships to ensure future sales.
Oversaw the inventory management at the enterprises ensuring that all the inventory was well accounted.
Cashier 10/2018 – 09/2020
Tuskys Supermarket.
Key Contributions:
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Reviewed and resolved differences between accounting information and cash drawer.
Issued receipts, refunds, credit or change due to customers.
Resolved any customer complaints that came up amicably ensuring customer satisfaction.
Stores Merchandiser 01/2018 – 09/2018
Unga Company Limited.
Key Contributions:
Worked closely with suppliers and distributors to negotiate price and order inventory.
Collaborated with executives, marketers and salespeople to set prices that are good for the market and maximize on company’s profits.
Reviewed customer feedback to predict sales trends and seasonal stock demand.
Monitored sales and identified any losses or stock wastage.
Researched and monitored industry trends and consumer behavior to anticipate demand and changes in buying patterns.
Assessed the effectiveness of different product displays and store layouts on sales figures.
Constantly briefed staff on stock display and rotation to ensure every space is optimized.
Stores Assistant. 01/2017 – 08/2017
Shinyalu Sub-County.
Key Contributions:
Facilitated the review of the system and functioning processes of procurement department.
Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
Oversaw material goods and equipment inventories to prevent financial loss.
Streamlined office operations using automation, oversaw client communications, tracking and data communication activities.
Checking that the stock matches the delivery sheet and that it’s not damaged.
Processed cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely and accurate fashion.
Supply Chain Intern. 02/2016 – 07/2016
Office of the deputy president.
Key Contributions:
Analyzed statistical data and reports to determine trends in performance.
Recommended purchasing goods, supplies and services to meet supply chain goals.
Oversaw material goods and equipment inventories to prevent financial loss.
Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
Conducted monthly regional analysis of SKU-Stratification, margin percentage, and revenue contribution for each product.
Assisted with procurement of inventory and coordinate the purchase of products based on the company’s needs.
OTHER PROFESSIONAL EXPERIENCE
Procurement industrial Attaché.
Invest and Grow Sacco
Key Contributions:
Advising and responding to the client’s questions.
Maintaining inventory and inspection of delivered goods to ensure conformity to agreed specifications.
Secretary to tender evaluation committee, disposal committee and procurement committee.
Membership
Member of Kenya Institute of Supplies Management (KISM)
PROFESSIONAL PROFILE
An astute & dedicated Procurement and Business Administration professional tabling over 5 years’ experience in Executive planning and production. I have a solid background in Inventory management, contract negotiation, budget development, vendor sourcing, policy development and implementation, report writing, business administration, data analysis and account management. Coupled with a proven track record of working in companies, consular offices and the FMCG sector. Having acquired extensive expertise in Finance & Credit Management, Account & Portfolio Management and Corporate Communication, I possess outstanding leadership, analytical, negotiation and portfolio management skills. My Professional Strengths include:
Accuracy: I meticulously handle data, carry out experiments and research in order to reduce errors and conform to standards of practice.
Problem Solving: Through identification of issues, coming up with solutions, implementation and evaluating their effectiveness.
Resourceful/Self Driven: Adapt well to new and challenging situations and able to creatively figure out best course of action.
People/Project management: Gained through providing technical leadership and being a team player in multifunctional teams, stakeholders and partners to achieve synergy.
Critical & Analytical thinking: Use my analytical skills to determine the best course of action in my area of expertise.
EDUCATION / CERTIFICATIONS
Moi University 2016
Bachelor of Business Management (Purchasing and Supplies option)
Second Class Upper Division.
St. Marks College Namagoma 2011
A ‘Level (2 Principle passes 1 Subsidiary)
Kaimosi Girls High School 2009
Music Kenya Certificate of Secondary Education
PASSIONS / INTERESTS
Community Work and Development.
Networking.
Travelling.
Adept Learner.
REFERENCES
David Mburu
Managing Director-Zenite Distributors.
Nairobi
Email: **********@*****.***
Address: Nairobi
Telephone: +254*********
Dorothy Kipchumba
Chief Cashier-Tuskys
Kenyatta Avenue Branch-Nairobi
Email: **************@*****.***
Address: Nairobi
Telephone: +254-*********
Anthony Methu
Retail Manager-Unga Limited Company
Nairobi
Telephone: +254*********
Destirious Mizango
Head of Stores- Shinyalu Sub-County
Kakamega
Email: *****************@*****.***
Telephone: +254-*********