Ampersand Office Executive

Margaret McCarthy

Career Objective

To be a part of a growing & dynamic organization where I can utilize my knowledge in the best possible manner & can help organization to achieve its goals.

Work Experience

Worked at World Visa consultants as Admin/HR Executive from 1st July 2017 till 31st October 2019

worked at Vydehi School of Excellence as P A to the Principal / FOE from 1st March 2016 till 23rd June 2017.

Worked at Sapta IDC as a Recruiter from November 2014 to January 2015 (Temporary Job)

Worked at Sterling Suites as Central Reservation/Admin Executive from 16th August 2012 to November 2013

Worked as Office Admin Manager @ INBRA from 9th March 2010 till 5th December 2011

Worked with ISME( International School Of Management Excellence) /NVT from 14th July 2009 as a Matron/ Administrator

worked with DSP Design Associates Pvt. Ltd. as a Secretary / Administrator from October 01, 2004 till 14th November 2008

Company’ Profile: - DSP Design is a leading Architectural and Interior Designing firm based in Mumbai, Bangalore, Hyderabad & Pune with associates in Delhi and project office in Chennai. DSP Design is an integrated Consultancy firm, having successfully designed and executed many varied projects ranging from Corporate and commercial to hospitality and residential. Their clients include several prominent corporations, institutions and multinationals, who are in the business of delivering Quality to their clients and customers. For more details please visit our web site: www.dspdesign.co.in

Role Objective

To assist and execute the administration duties for organizational planning and development and ensure that office equipment is maintained so that the overall work performance of the department is not affected at any point of time.

Areas Of Responsibility

1.Administration

Maintain various agreements, documents, forms and formats as per pre-defined formats (latest version).

Maintenance of attendance records and notifying the concerned authorities

Providing support to other departments and managers.

Ensure that quality and cost control is maintained in all departments.

Ensure clean office environment.

Take initiative in manager’s absence

Maintain procedures manual to ensure consistent performance of routines

Arrange essential mail in priority action order for superior

Check deadlines on incoming requests and put preliminary work in play

Do phone surveys/inquiries as needed

Routinely re-order department supplies

Update mail/phone directories

Office supplies are made available to trainees as per the guidelines via the Front office Executive

2.Information Management

Gathering, migrating, storing and distributing information within the company.

Updating admin related information/data into the MIS

Providing support to other departments and managers.

Providing document management

Providing telecommunication management.

Assisting the IT team in taking a back-up of data/information as needed.

3.Manage Office Equipment

Maintain cleanliness of office premise and equipment.

Ensure that amenities are provided for staff working on night shifts and after office hours as per company policy

Maintain Office Library and keep inventory and stock of the books and material (with appropriate original library software)

Maintenance of Office equipment is done as per schedule; contracts are reviewed and renewed as required.

Record keeping of stationary and providing the same.

4.Visitors

Screen to control interruptions

Arrange amenities as needed

Facilitate travel schedules and make travel arrangements for the employees by coordinating with travel agents and employees.

5.Travel

Arrange travel through internal or external agencies as required through accountant

Arrange travel cash in advance through accountant

Prepare itinerary file and supplies required for travel (e.g Travel card, laptop, other equipment as required)

Prepare expense report for employees with due input from employee

Complete expense reports after trip

Key Result Areas

Maintaining office equipment and assets

Efficient response to requests/issues raised

Maintenance and tracking of all office records

Providing Late shift facilities to employees

Prior Work Experiences:

Worked at Alliance Francaise De Bangalore as a Secretary from July 2000 till September 3, 2004.

Worked as a Secretary at C.Krishna Chetty & Sons. From 4th September 1999 to 31st May 2000.

Worked as a P.A. to M.D. of Joy Ice Creams. From 1997 to 3rd September 1999.

Worked as a Supervisor for 3 Years 6 Months at Sultan Qaboos University Muscat. From 28th October to 7th January 1995.

Worked as a Receptionist for 1 Year at Ampersand Software Applications. From September 1996 to February 18th 1997.

Worked as a Receptionist for 1 Year 6 Months at Figaro Micro Systems.

Worked as a Telephone Operator for 2 Years at Hotel Windsor Manor. From May 17th 1982 to 1984.

Worked as a Telephone Operator for 3 Years at Hotel East West. From 24th September 1984 to 1986.

Worked as a Telephone Operator for 1 Year 6 Months at Hotel Harsha. From 1987 to 1988.

Areas Of Responsibility:

General Manning of all Reception Operations and ensuring smooth functioning and efficient co-ordination with all departments.

Handling of all incoming and outgoing correspondence on a day to day basis as per Company Priorities.

Receiving and handling of all telephonic queries with effective solutions and problem solving.

Receiving and attending to all walk in customers in a pleasing and professional Manner.

Handling complete secretarial work at Alliance Francaise De Bangalore.

Handled secretarial work at C.Krishna Chetty & Sons / Joy Ice Creams.

Computer skills:

Application: M.S. Office

Operating System: Windows

Network Communication: Explore to Internet.

Languages Known:

English, Hindi & Tamil.

Academic Profile:

S S L C 2002 Indian Council for Professional Education Mission

P U C 2004 Indian Council for Professional Education Mission

B A 2009 Indian Virtual University

Passed Diploma in Receptionist Cum Telephone Operator’s Course at DIMS Delhi.

References:

1.Mr. Nelson Philiph - Head of Sales at Sterling Suites Bangalore # 889-***-****

2.Deva Muralindra - Head of Sales at Orchid Suites, Bangalore # 937-***-****

3.Mr. Derrick Fullinfaw – M.L.A ( BJP) # 984-***-****

Personal Profile

Contact Address: # 24, Ground Floor,7th A Cross, Postman Compound, Jai Bharath Nagar

Bangalore 560033

Contact Number: 861-***-****.

E-mail: ****************@*****.***

Contact this candidate