ORLANDO CASTILLO JR.

** ******** ***** **., ********, SC 29910 · 843-***-****

adn8az@r.postjobfree.com

Languages: Bilingual - Spanish/English

Proven senior human resources management professional with over 21 years’ experience leading diverse organizations in personnel management, compensation packages, training and continuous process improvement with a customer service focus. Results driven while operating in fiscally austere environments that demands attention-to-detail and budget consciousness. Management experience specializing in talent management, organizational effectiveness, employee relations, performance management, staffing management, employee development and current education to drive organizational achievement. Poised to oversee key business operations; proven capacity to coordinate multiple, concurrent projects, managing competing priorities to support program development and quality control. Excellent communicator, interacting skillfully across organizational levels and collaborating with multiple agencies to achieve goals within global environments. Analytical and astute in presenting comprehensive reports to support business improvements. Consistently motivate teams to deliver top production and performance. Results-focused manager, reliably improving processes and efficiencies to reduce turnaround times and improve the bottom line. Was also successful as a Drill Instructor and trained, mentored and lead recruits during their time as Marine Corps Recruit Depot, Parris Island. During deployment tenure to Afghanistan, worked directly with the Afghan National Army as a Foreign Advisor and as the Master Instructor Trainer for the Insider Threats and was directly responsible for training all NATO forces located within the western region of Afghanistan.

PROFESSIONAL EXPERIENCE

SEPTEMBER 1999 – MARCH 2021

UNITED STATES MARINE CORPS

Held various positions within the US Marine Corps over life of career.

Group Personnel Officer, II MIg

August 2019 – February 28, 2021

Command: II MEF Intelligence Group, Camp Lejeune, NC

Ranking: Chief Warrant Officer 4/W-4

Served as key advisor to the Director, Installation Personnel Administrative Center (IPAC) and military leadership regarding organizational effectiveness and administrative procedures regarding pay, benefits, legal, promotions, and business travel. Supervised and managed Marine Corps Personnel Administration policies and procedures, manpower management/manpower analysis, provided advice (including regulations, policies, doctrine, and procedures) for a combatant command (COCOM) component headquarters and provided an extensive, in-depth technical knowledge of MCTFS family of systems. Served as the principle benefits specialist to entry-level officers, performing a variety of administration and management functions. Served as the subject matter expert and final decision-maker for most employee and customer questions, concerns, or disagreements. Provided guidance and training to managers and employees on all aspects of the benefits to include: retirement, open enrollment, and changes to benefits plans while on active duty. Serve as a technical expert on training and professional development programs and operations. Utilized management strategies that accelerated and streamlined workflow functions to include personnel related issues, pay inquiries, military entitlements, correspondence, and day-to-day operations. Assigns, directs, supervises, and reviews execution of human resource functions and objectives through subordinate personnel. Planned, developed, and administered records management policies designed to carry out effective and efficient handling of business records and other information. Inputted and retrieved data from automated personnel programs, assuring accuracy of organization and position data, and initiating corrective action when necessary.

officer in charge, Recruit Administration Branch (RAb)

August 2016 – August 2019

Command: U.S. Marine Corps Recruit Depot, Parris Island, SC

Ranking: Chief Warrant Officer 4/W-4

Special Staff Officer under the cognizance of the Assistant Chief of Staff, G-1, U.S. Marine Corps Recruit Depot, Eastern Recruiting Region (ERR) Forces Central Command, responsible for the overall administration and welfare of the Recruit Personnel Administration Center (RAC). Managed strategic planning as well as directing, coordinating and evaluating the RAC management program which includes assignment of officers, enlisted and civilian employees and advising the Chief of Staff, Manpower and the Assistant Chief of Staff (AC/S), G-1, on current programs, trends and anticipated future developments. At the same time recommending courses of action for all related personnel administrative support for recruit initiatives to include the implementation of female recruit transfers to the West Coast and the permanent retirement policy change from the previous legacy system. Exercised staff cognizance over the RAC’s priorities, information management, and ensured completion of a great number of diverse projects, involving multiple work centers and various types of administrative support to Marines, Sailors and their families. Supported policies and service standards, and communicated them to organizations that the RAC supports, as well as with civilian counterparts and high-ranking military and civilian officials. Responsible for relationships with military unit commanders and senior military/civilian principal staff officers, both at the installation level and higher headquarters. Drafted, received and reviewed all required documents for the transfer and final disposition of various work contracts. Worked closely with numerous Civilian and Marine staff members in order to ensure the proper tracking, monitoring and final disposition of services required for various pieces of government equipment totaling over $300,000.00 and was directly responsible for the management of a yearly operating supply budget of $150,000.00. As the OIC was responsible for providing continuous position management advisory services when dealing with difficult, complex, and often controversial position management issues which arose almost daily due to the complexity of the demanding billet. Participate in special initiatives, studies, and projects. Was directly involved in recruiting, examining, selecting and placing of employees in critical roles that supported over 20,000 recruits being accessed through Marine Corps Recruit Depot, Parris Island. This required conducting job analysis in order to ensure that the right position and management position was correct in grade compared to the tasks associated with the position and was directly involved in the recruitment and placement of numerous products in order to ensure that the position was advertised to as many personnel as possible, resulting in the hiring of the most qualified applicant/s.

Personnel Officer, installation Personnel Administrative Center (IPAC)

July 2013 – July 2016

Command: Marine Corps Air Station, Beaufort, SC

Ranking: Chief Warrant Officer 3/W-3

Human Resource Officer. Supervised employees performing the full range of human resources services a complex human resources management program at a large installation characterized by a diverse service population. Provide advice and assistance regarding labor relations to include labor management. Provide advice and guidance to managers related to all phases of the performance management process to include assisting supervisors with the drafting and revising of performance plans, and serves as a regional point of contact for managing performance in a human resource center for new personnel. Utilized management strategies that accelerated and streamlined workflow functions to include personnel related issues, pay inquiries, military entitlements, correspondence, and day-to-day operations. Assigns, directs, supervises, and reviews execution of human resource functions and objectives through subordinate personnel. Planned, developed, and administered records management policies designed to carry out effective and efficient handling of business records and other information. Served as the senior technical expert in administering the operations and policy for entry-level personnel with pay and benefits. Served as the subject matter expert and final decision-maker for most employee and customer questions, concerns, or disagreements. Develops standard operating procedures and other forms of guidance to clarify, streamline and standardize processes. Provided technical oversight for the benefits program to meet Marine Corps goals and objectives for all personnel, and eligible family members on the range of benefits, entitlements, and various other options available to them. Provided expert and detailed counseling on retirement, health, life insurance, thrift savings plans, work life, and the use of an employee self-service system via Marine Online (MOL) and Defense Finance and Accounting Service (DFAS). Prepared reoccurring and specialized reports to higher headquarters regarding personnel management. Ensure training is provided to newly reported personnel on organizational responsibilities, subordinate development, ethics and policy requirements. Provided advisory on improving structure, work distribution, and the use of employee skills. Developed and present solutions to situations affecting numerous interrelated personnel issues.

Officer in charge, admin Assist section/ outbound support branch

January 2009 – June 2013

Command: Marine Corps Base Hawaii, Kaneohe Bay, HI

Ranking: Chief Warrant Officer 2/W-2

Supervised employees performing the full range of human resources services a complex human resources management program at a large installation characterized by a diverse service population. Maintain liaison with the Installation departmental human resources and financial system on matters relating to staffing, employee relations and benefits, and pay benefits. Executed the Managers’ Internal Control Program, which reviewed over 40 command programs and provided a risk analysis to identify potential command program process weaknesses. Tracked and managed the Government Charge Card and Defense Travel System programs, and the validation of more than 1.2 million in OPTAR/TADTAR funds that allowed the command to meet and execute all joint training and exercise tasking. Performed duties as a Billing Official as required to ensure proper payment. Monitored and reviewed periodic manning reports and personnel actions to resolve problems or deviations that affected the mission. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Served as the command’s Investigative Officer for various investigations ensuring command compliances with administrative and disciplinary review boards, non-judicial punishments, and administrative separation processing and legal doctrines. Advise managers and supervisors on the appropriateness of a disciplinary based action given the severity of the action, the type of offense in question, potential implications/ramifications of the proposed action, unforeseen issues, mitigating factors pertinent to the pending disciplinary case and alternative options. Developed standard operating procedures and other forms of guidance to clarify, streamline, and standardize processes. Interpreted policies, formulated actions plans, and instructed leadership on legal requirements and procedures, and wrote postal procedures to meet force protection requirements for safeguarding and terrorism. Developed policies, procedures, supporting instructions, and directives applicable to human resources for personnel. Utilized management strategies that accelerated and streamlined workflow functions to include personnel related issues, pay inquires, military entitlements, correspondence, and day-to-day operations. Managed and coordinated travel functions for command.

work center supervisor, admin Assist section/ outbound support branch

January 2000 – June 2008

Command: Marine Corps Air Station, Beaufort, SC

Ranking: E5/E6

Oversaw the Military Personnel functions of the unit’s procedures and checklists for Enlisted Gains, Officer and Enlisted Transient Gains, Limited Duty, and Personnel Accounting incorporating new technologies and instructions, which cumulated in improved timeliness. As a Work Center Supervisor, managed and supervised four personnel in the daily management and operations of the administrative and personnel office for an office staff of 100 personnel, in support of over 5,000 Marines, Sailors and their families. Responsibilities included training personnel and staff, planning, assigning and directing work, appraising performance, and resolving problems. Responsible for evaluating training programs to determine skills and knowledge gaps, developing needs and desires for learning and personal advancement. Delivered training to management-level audience including areas such as processes and systems, policies and procedures, behavioral coaching and mentoring, time management, leadership training, and legal administration and procedural requirements. Supervised and managed administrative requirements, managed personnel reports, promotion recommendations, and employment criteria. Maintained staff by orienting, and training employees; maintained a safe and secure work environment; developing personal growth opportunities. Accomplished staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Improved program and service quality by devising new applications; updating procedures; evaluating system results with users.

EDUCATION

BACHELOR OF SCIENCE – MAJOR: HUMAN RESOURCE MANAGEMENT

Park University – GRADUATED October 2020, GPA 3.85

PROJECT MANAGEMENT PROFESSIONAL (PMP)

completed february 2021

mASTERS OF BUSINESS ADMINISTRATION-MAJOR: HUMAN RESOURCE MANAGEMENT

PARK UNIVERSITY-EXPECTED GRADUATION DATE OCTOBER 2022, current gpa 4.0

PROFESSIONAL CERTIFICATIONS AND TRAINING

Office Manager/Administrative Services Apprenticeship Certification, U.S. Labor Department (2005)

Senior Naval Justice School, Legal Officer Course (2016)

Manpower Officer Course (2016)

Expeditionary Warfare School (2014)

Human Resource Management for Supervisors (2014)

Insider Threat Training Master Course (Afghanistan, 2013)

Warrant Officer Basic Course (2010)

Personnel Administration Course (2010)

Advance Personnel Administration Course (2009)

Drill Instructor School (2005)

Staff Non-Commissioned Officer Advanced Leadership Course (2005)

Senior Clerk Course (2003)

Marine Corps Personnel Administration School (2000)

PROFESSIONAL RATINGS, AWARDS, AND RECOGNITIONS

Defense Meritorious Service Medal (1)

Navy and Marine Corps Commendation Medals (3)

Navy and Marine Achievement Medal (5)

Navy Unit Commendation (1)

Marine Corps Good Conduct Medal (3)

National Defense Service Medal (1)

Afghanistan Campaign Medal (1)

Global War on Terrorism Service Medal (1)

Sea Service Deployment Ribbon (2)

NATO Medal-ISAF Afghanistan (1)

Certificate of Commendation (Individual Award) (3)

Letter of Commendation

Certificate of Appreciation (2)

Letter of Appreciation (5)

Expert Rifle Qualification Badge (4)

Sharpshooter Pistol Qualification Badge

Participated in Operation Enduring Freedom (Afghanistan)

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