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Switchboard Operator Services Clerk

Location:
Kimberley, Northern Cape, South Africa
Salary:
10000
Posted:
August 18, 2021

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Resume:

Curriculum Vitae

Of

Louise Du Plessis

Personal Particulars

Surname: Du Plessis

Names: Louise Hannelie

Residential address: 17 Tillemans Close, Southridge, Kimberley

Postal address: Same as above

Contact details: 079-***-**** or 072-***-**** (Spouse)

Date of Birth: 22 March 1975

Identity Number: 750***-***-***

Gender: Female

Nationality: South African Citizen

Marital Status: Married

Dependents: 3

Languages: Afrikaans and English

Home Language: Afrikaans

Health: Good

Driver’s License: Code 08 / EB

Religion: Christian

Interest and Hobbies: Biking, Camping, Socializing, Traveling, Crafts

Educational Qualifications

Highest Grade Passed: Senior Certificate N3

School Attended: Northern Cape Technical College

Year Obtained: 1992

Subjects Passed: English 2nd Language HG

Afrikaans 1st Language SG

Communications & Deportment N3

Office Practice N3

Typing N3

Computer Practice N3

Diplomas & Certificates

Senior Certificate

Management & Leadership Training

Amendments to the Law

New Grievance Procedures in the Government

DITSELA – Foundation Course for union Staff & Admin Development Course

Frontline Excellence for Switchboard/Admin Staff

Diamond Familiarization Course

Current Work Experience

Company: Kenru Fire Protection

Position: Debtors/Creditors Clerk (Current)

Duration: 07/07/2019 – Current

Duties: All Debtors & Creditors, Age Analysis Recon, Supplier Invoices (PN), Goods Received (GR), Purchase Orders (PO) on Pastel.

Assist HR when needed.

Position: Administration Clerk

Duration: 26/09/2018 – 06/07/2019

Duties: General Office Administration Duties, Petty Cash, Tax Invoices, Quotations,

Responsible for Cash Account, Purchase orders, Supplier Invoices on Pastel.

Work Experience

De Beers (TTC)

Company: De Beers (Technical Training Centre - TTC)

Position: Senior Administration Clerk

Duration: 21/06/2017 – 18/08/2017

Reason for Leaving: Temporary Position for 2 Months

Duties: General Office Administration with regards to the registration of Students at the MQA.

De Beers (DBSSSA)

Company: De Beers (De Beers Sightholder Sales of SA – DBSSSA)

Position: Office Services Clerk – 2007 – 2009

Position: Office Services Clerk & Switchboard – 2009 – 2012

Position: OSC, Switchboard and Travel Co-Ordinator – 2012 - 2016

Reason for Leaving: Retrenched

Office Services Clerk – 2007 – 2009

Inspection of Premises daily, noting areas needing attention for appropriate action, cleaning, painting, fixing, gardening, etc.

Controls the daily cleaning provisions and expenditure by checking availability of stack, dispatching of goods, ordering of new stock on SAP and informing drivers of collection of good from local suppliers.

Arranging courier Services for the pick up or drop off of goods.

Perform various admin duties for the Service Department e.g.: fax, e-mail, laminating, labeling, binding and the distribution thereof.

AS400 – Exit of staff and entering of visitors on the system.

Relief Switchboard Operator when needed.

Assist Office Services Supervisor with sights when needed.

Stationary issue and ordering on SAP.

Maintain a photographic progress of all projects as Administrator thereof.

Arrange Auctions for any assets to be auctioned.

Create Purchase Requisitions (PR) on SAP.

Office Services Clerk & Switchboard Operator – 2009 – 2012

Controls the daily cleaning provisions and expenditure by checking availability of stack, dispatching of goods, ordering of new stock on SAP and informing drivers of collection of good from local suppliers.

Arranging courier Services for the pick up or drop off of goods.

Create Purchase Requisitions (PR) and do Service Entries (SE) on SAP.

Assist Office Services Supervisor with sights when needed.

Stationary issue and ordering on SAP.

AS400 – Exit of staff and entering of visitors on the system.

Checking that all lines are in working order and that the internal telephone list is up to date.

Update telephone and speed dial list each month or when there are changes.

Answering the Switchboard with 160 internal and 2 external lines.

Making daily changes on the switchboard for pick up groups and other required needs.

Compile a detailed report of telephone accounts for payrolls and other internal parties.

Co-ordinate and control the meal provisions in the building by:

Liaising with caterers on a daily basis.

Order food for visitors and platter for VIP guests in the building.

Assist with catering for sights each month.

Ensure that all floors have a daily supply od refreshments, by liaising with catering assistant.

Dealing effectively with all food complaints.

Adding of Travel Co-Ordinator – 2012 – 2016

The following duties was added on my job description:

Arrange travelling for all staff in DBSSSA building, including President and EXCO members of DBSSSA.

Ensure that all Travel authorization forms is filled in and signed and approved by various parties.

Load Travel on SAP (Domestic and International). Lights, vehicle hire, hotel accommodation, advances allowances, etc.

Do Forex for International Travel.

Do the travel expenses on SAP after returning from trips.

Act as Services Supervisor when needed.

Altech Autopage

Company: Altech Autopage

Position: Senior Sales Lady

Duration: 01/05/2007 – 31/10/2007

Reason for Leaving: Better job opportunity at De Beers.

Duties: New Cellphone contacts and upgrades on existing contracts.

NC Tech Services

Company: NC Tech Services

Position: Office Reception and Accounts

Duration: 01/07/2006 – 30/04/2007

Reason for Leaving: Resigned

Duties: Handle accounts and handling queries.

HOSPERSA

Company: HOSPERSA (Health and Other Services Personnel Trade Union of SA)

Position: Administrator – 1997 until 2003

Position: Labour Relations Organiser – 2003 until 2006

Duration: 01/011/1997 – 31/05/2006

Reason for Leaving: Resigned – Personal

Administrator – 1997 – 2003

Switchboard.

Arranging time off for Shop stewards.

Taking and typing of PEC & NEC Minutes.

Arranging and attending Shop steward elections.

Type letters for the Provincial Secretary and Labour Relations Organiser.

Do travel bookings for NC and NW Staff.

Do loans and queries for HOSPERSA Members.

Keep memberships statistics up to date.

Attend meetings when there is no Organiser to attend.

Handle the Petty Cash.

Keep track of bank account for the Northern Cape Branch.

Assist Provincial Secretary with cases.

Purchasing of Stationary.

Handling of incoming and outgoing correspondence.

Do the budget for various meetings and Provincial training.

All ad hoc duties.

Labour Relations Organiser – 2003 – 2006

Travel through the Provinces to attend and have meetings with various institutions.

Informing members of any changes in the PSCBC, PHWSBC, Resolutions, etc.

Handle Grievances.

Shop steward training.

Handle and follow up on cases.

Recruitment of members.

Assist members with legislation. (LRA, BCEA, Government Legislation, etc)

Attend Provincial Chamber meetings.

Do mitigating circumstances after a hearing or CCMA case.

Represent members at CCMA.

References

Name: Martie Pretorius – HR Manager

Company: Kenru Fire Protection (Pty) Ltd

Contact Details: 053-***-**** (w)

Name: Alicia Barnes – Office Services Supervisor

Company: DBSSSA

Contact Details: 053-***-**** or 061-***-****

Name: Garth Irwin – Senior Financial Accountant

Company: DBSSSA

Contact Details: 053-***-**** or 083-***-****

Name: Charlene Joseph - Administrator

Company: HOSPERSA

Contact Details: 053-***-**** or 082-***-****

Name: Wayne Olivier – Provincial Secretary

Company: HOSPERSA

Contact Details: 053-***-**** or 083-***-****



Contact this candidate