An energe c and enthusias c food service professional with proven experience in a fast-paced hospitality environment. Skills and strengths include:

Ability to mul -task and efficiently handle compe ng demands outstanding communica on and customer service skills able to think quickly and respond effec vely to challenging situa ons successful track record of up-selling food and beverages accurate prepara on and processing of bills and payments a team player willing to help wherever needed.

Food prepara on methods

Expert in Food Delivery Zoning

Expert in Enhancing Food Delivery Business &

Services

Expert in Employ Rela ons

Good leadership

Hygiene and sanita on standards

Standard food service procedures

s

Oversee all front and back of the house restaurant opera ons

Building Sales and Profits by distribu ng menu and adver sing to community events and area residents.

Ensure customer sa sfac on through promo ng excellent service; respond to customer complaints tac ully and professionally

Maintain quality control for all food served

Analyze staff evalua ons and feedback to improve the customer’s experience

Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

Oversee health code compliance and sanita on standards

Seek ways to cut waste and decrease opera onal costs

Generate weekly, monthly, and annual reports

Train new employees and provide ongoing training for all staff

Work with kitchen staff to help design the menu each day, taking stock of what the kitchen staff needs to provide the menu.

Contact various suppliers, such as those who provide produce, meat, fish, poultry, dairy and basic staples like condiments to ensure that the kitchen staff has the necessary items readily available to adequately serve guests.

Address customer complaints, always available to customers to allay any concerns or problems that may arise.

Deliver a high-quality experience to our guests and mo vate our staff to ensure excellent customer service.

Analyze staff evalua ons and feedback to improve the customer’s experience

Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

Use restaurant management so ware to monitor inventory reports and order when necessary.

• Good telephone skills.

• Hard working and dedicated.

• Lots of pa ence, calm and courteous.

• Believe in team work and ability to handle pressure.

• Posi ve a tude and punctuality.

• Good communica on skills.

High school (Uganda Cer ficate of Educa on.

Collage (Uganda Advanced Cer ficate of Educa on.

• Travelling.

• Listening to music.

• mee ng new friends.

Upon request