Curriculum Vitae

DALENE DU PLESSIS

Phone: 073-***-**** Email: adn7xm@r.postjobfree.com

PERSONAL DETAILS

SURNAME : Du Plessis

NAME : Dalene

DATE OF BIRTH : 12 October 1981

ID NUMBER : 811**********

GENDER : Female

DEPENDANTS : 2

ADDRESS : Po Box 1583. Lephalale, 0555

NATIONALITY : South African

CELL NO : 073-***-****

EMAIL ADDRESS : adn7xm@r.postjobfree.com

HOME LANGUAGE : Afrikaans & English (Speak, read & write)

DRIVERS LISENCE : Code 8/EB (Own Transport)

SCHOOL QUALIFICATION

School Attended : Kriel High School

Qualification : Grade 12

Year Obtained : 1999

Subjects : English

Afrikaans

Mathematics

Biology

Science

Accountancy

TERTIARY QUALIFICATIONS:

National Diploma Nature Conservation - Technikon Pretoria (TUT) 2004

Diploma Human Resource Management – Oxbridge Academy 2013

Computer Proficiency: Word

Outlook

Excel

PowerPoint

Pastel Accounting

Xero Accounting

Receipt Bank

Simple Pay - Payroll

Knightsbridge – Booking System

Furthering my career: Fundamental Accounting – UNISA 2014

Core Competencies:

oInterpersonal & People skills

oKnowledge of management, supervisory, leadership methods & principles.

oPossesses a strong ability to perform independently as well as within a team.

oTakes ownership of work and outcomes

oEffective verbal & listening communication skills

oDecision making skills and problem solving

oGood attention to detail

oStrong organizational and Time Management skill

oAbility to meet tight deadlines and demanding situations

oOutstanding work ethics with excellent organizational skill

oAble to work independently and follow instructions

oAble to maintain confidentiality of documents

oPassionate

oTrustworthy

EMPLOYMENT HISTORY

Name of Company: Atlas Finance

Position held: Branch Manager

Service Period: 25 June 2021 – current

Key Performance Areas:

• Customer Service support

• Business operations

• Manages and supervises department employees, responsible for day-to-day

supervision and leadership

• Overseing approvals of loans,lines of credit,and other fiscal plans

• Able to multitask,prioritize,and manage time efficiently

• Business operations

• Business operations

• Business operations

• Business operations

• Business operations

• Business operations

• Business operations

Overseeing approvals of loans, lines of credit, and other fiscal plans

Able to multitask, prioritize, and manage time efficiently

Creative problem solver who thrives when presented with a challenge

Able to analyze problems and strategize for better solutions

Excellent written and verbal communication skills

Leadership and human resources management skills

Ability to meet sales targets and production goals

Willingness to work shifts in accordance with the requirements of the unit.

Basic knowledge of Microsoft Office suite.

Demonstrate courteous and effective telephone etiquette.

Basic knowledge of a Patient administration system would be an advantage.

Competence in recordkeeping and data capturing.

Knowledge of stock control principles would be an advantage.

Basic competence of office management and compliment and complaints management would be an advantage.

Maintains respectful work relationships and interpersonal effectiveness.

Displays a team approach by participating actively and cooperatively with team members.

Good accuracy and attention to detail.

The ability to plan and organise to ensure that work is completed in an efficient manner.

Maintains a customer-focused mindset that acknowledges the value of the customer.

Exhibits full responsibility for own work outputs.

Name of Company: Bateleur Tented Safari Lodge

Position held: Operations Manager

Service Period: 20 June 2019 – 31 January 2021

Key Performance Areas:

• Perform all duties in a timely and effective manner in accordance with

established company policies in order to achieve the objectives of the

position.

Collect outstanding debts from clients and achieve collection target to ensure

positive cash flow.

• Maintain debtor’s book to ensure debt status is accurate.

• Provide leadership to staff, maintain lodge facilities and provide a level of

hospitality which meets the company’s expectations.

• Manage all staff reporting to the position so as to effectively assist, train,

develop, motivate and monitor their activities.

• Maintain a safe, harmonious, enjoyable workplace environment for staff.

• Managed staff levels, wages, hours, contract.

• Manage relationships with key operations vendors

• Track vendor pricing, rebates and service levels

• Marketing to maximize and increase sales.

• Managed F&B, FOH & Accommodation

• Assisted with queries & guest complaints.

• Managing & reporting maintenance on the property.

Name of Company: Tinet Woonstelle

Position held: Flat Supervisor – Part time

Service Period: 1 October 2020 – Currently

Key Performance Areas:

• Address residents’ complaints

• Coordinate inspectors,Vendors & contractors

• Enforce policies & procedures

• Handling complaints & requests

• Inspect building and grounds

• Manage staff

• Assess maintenance needs

Name of Company: Little Okavango Safaris & Lodging

Position held: Bookkeeper

Service Period: 1 Dec 2012 – 31 Dec 2018

Key Performance Areas:

Keeping financial records and reconciling the financial accounts to ensure they are duly balanced.

Develop reports on aged debt accounts and days sales outstanding

Preparing financial statements of the organization (monthly, quarterly, semiannually and annually). This includes developing and submitting income statements, cash flow statements and balance sheet

Develop reports on aged debt accounts and days sales outstanding (DSO) reports. Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.

Manage lodge staff and housekeepers.

To ensure that the budgeted food costs are achieved

Manage expenditure and maintain strict control of stock.

Practice all safety and hygiene

Coordinating with suppliers and maintaining good relationships

Budgets & Cost control

Manage employee payroll services

Reconciled accounts

Prepared trial balance of books

Management of Human Resources, staff development, dealing with all staff issues & disciplinary hearings

Responsible for the management of the entire establishment in the absence of GM.

Assist in the day to day management of Lodge

Guest orientation and hosting

Keeping financial records and reconciling the financial accounts to ensure they are duly balanced.

Recording and processing an organization’s accounts receivables. This entails invoicing clients, obtaining payments, tracking and depositing payments and sometimes, instigating the records of collecting debts

Prepare all tax reports

Renewal of all vehicle licenses, roadworthy certificates.

Guide and assist hotel management with the implementation and achievement of budgets and cost efficiencies, through sustainability of control functions.

Reason for Leaving: Contract ended

Name of Company: Eskom – Louis Trichardt

Position held: Senior Clerk

Service Period: 1 February 2012 – Dec 2012

Key Performance Areas:

Perform General Office Administration Functions

Recording of Time and Attendance in the Team

Provide Secretarial Assistance

Procurement and Stock keeping of general office consumables

Ensure that all expenditure is captured on the correct project or cost centre number and that the costs are allocated to the applicable General Ledger account number

Perform adhoc safety and quality tasks as allocated

Control the circulation of safety minutes and fulfill duties applicable to safety aspects.

Organizing and coordinating meetings and conferences

Setting up accommodation and entertainment arrangements for company visitors

Provide human resource functions

Reason for Leaving: Only temporary placement.

Reference: Louis vd Walt 084-***-****

Name of Company: Kumo Plant Hire – Louis Trichardt

Position held: Administration Clerk – Plant Hire

Service Period: 1 September 2010 – 31 January 2012

Key Performance Areas:

Manage the Fleet's Administration.

Monitor Fuel utilization. Compiling monthly reports.

Collection & Processing of Timesheets, attendance records, loans, overtime

Processing of salaries & Wages

Creditors – Prepare all documents for payment.

Debtors – Maintaining outstanding debtors at an acceptable level.

Reconciliation and management of financial functions, processing of invoices.

Reconciliation of general ledger accounts.

Journal Posting & General Ledger.

Receipt, costing and processing off all Invoices from Supplier.

Evaluating needs and opportunities for improvement of the company.

Responsible for document flow. Filling of all documentation.

Compiling of weekly and monthly reports & statistical information to produce monthly performance.

Reason for Leaving: Accepted a better package offer.

Reference: Calla van Wyk - 083-***-****

Name of Company: Bell Earthmoving Equipment – Kumba Iron Ore

Position held: Site Administrator (Thabazimbi)

Service Period: 1 August 2007 – 31 August 2010

Key Performance Areas:

Manage the Fleet's Administration.

Scheduling of Services for ADT’s (Articulated Dump Truck) & Field Service vehicles.

Compiling of weekly and monthly reports & statistical information to produce monthly Performance of Machine Utilization, Fuel Usage, Maintenance & stock costs.

Perpetual stock counts, lable printing and placing. Ordering of Parts.

Maintain Machine History files on all machines.

Data capture of all job cards.

Processing of attendance records & timesheets for the salaries to be calculated accordingly.

Responsible for document flow. Filling of all documentation.

Receipt, costing and processing off all Invoices from Suppliers

Organising company functions

Health & Safety Rep – First Aid Level 1 Certificate

oEnsure that all health and safety procedures are followed

oEnsure that the Health and safety is updated

oEnsure that all health and safety incidents are reported, and procedures followed as required

Reason for Leaving: Relocated to Louis Trichardt

Reference: Andrew Staniland 082-***-****

Name of Company: Marakele National Park Indaba – Honorary Rangers

Position held: Admin Official

Service Period: 14 February - 12 May 2007

Key Performance Areas:

Assisted in the Organization of the Indaba for Honorary Rangers

Registration of Members

Handling all queries.

Client liaison and co-ordination.

General Office Administration

Reason for leaving: Contract Position

Reference: Ampie Venter 083-***-****

Name of Company: Waterberg Tourism - Vaalwater

Position held: Receptionist / Booking Agent

Service Period: October 2006 – December 2006

Key Performance Areas:

Receptionist

General office administration

Booking of accommodation for different Lodges & Game Reserves

Arrange conferences & functions.

Marketing & Queries. Ensure all queries / requests are attended to.

Reason for leaving: Relocated to Thabazimbi

Name of Company: Waterberg Game Park (RCI Resort)

Position held: 23 May 2005 – October 2006

Service Period: Game Ranger / Receptionist

Key Performance Areas:

Field Guide. Responsible for doing Game Drives & Environmental Education.

Reserve Management. Maintenance of all aspects and areas of the reserve.

Care and monitoring of animals. Maintain food and water supply

In office Administration

Reservation Enquiries

Client liaison and co-ordination

Environmental Education

Ensure all queries /requests are attended to or redirected effectively.

Reason for leaving - Relocated to Vaalwater (Married)

Reference: Liza van Deventer (072-****-*** / 076-****-***)

Name of Company: Buffalo Hills Game Reserve – Western Cape

Position held: 1 Dec 2003 – April 2004

Service Period: Game Ranger / Receptionist

Key Performance Areas:

General Administration

Field Guide

Reason for leaving – Finished Studies (Practical Year)

Reference: Tony Kinahan 044-***-****

Name of Company: Eskom – Matla Power Station

Position held: Vacation Job

Service Period: Environmental Management

Key Performance Areas:

Environmental Management

General office work & duties

COMMITMENT PLEDGE

As a dedicated, loyal and hard worker who takes pride in what i do, I commit myself to always go the extra mile. I'm an innovative, fast leaner that can take charge of a situation it is called for.

Should you consider me qualified for an appointment in any position, I in turn will actively strive to always enhance the quality service my employer strives to provide to its constituency.

CERTIFICATES AND TESTIMONIALS AVAILABLE ON REQUEST

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