PHATHUXOLO SINESIPHO
NKUMBI
EXPERIENCE
INTERN (MARKETING & AWARENESS COORDINATOR)
Oct 2020 / Present
Victory Vineyard Ministries / King William’s Town
• Creating marketing and awareness strategies.
• Coordinating print and media platforms.
• Writing columns and putting together concepts for Newsletter.
• Social Media (Instagram and Facebook) accounts management.
• Designing logos, certificates, and forms.
• Branding and signage project management.
Reason for leaving: I am looking for a permanent position, as this is a voluntary internship.
INTERNAL WHOLESALER & RETAIL STORE MANAGER
Jul 2019 / Dec 2019
Matsidiso LTD (PTY) / Cape Town
• Improved systems and processes by creating solutions in various areas of operations, such as inventory tracking, reporting of sales, distribution of products, and product improvements.
• Accurately quoted pricing and terms which promoted long- term relationships and effectively achieved customers' goals.
• Supported senior directors by establishing sales forecasts based on detailed analytics and integrated feedback from sales representatives.
• Assessed sales performance and sales reports to make recommendations to improve inventory accuracy.
• Conducted accurate count of stock-on-hand and reconciled discrepancies to maintain inventory.
• Enhanced sales by implementing merchandise and promotional changes.
• Updated staff schedules to ensure adequate coverage during times when customer demands were expected to increase. Reason for leaving: I opted to relocate back to King William’s Town at the end of my 5-month contract term.
Kwalini Location
King William’s Town, 5600
adn7to@r.postjobfree.com
ABOUT ME
Resourceful with experience creating
and achieving ambitious goals, quality
standards, and leading operations by
directing daily activities. Strong
problem-solving abilities and excellent
organizational skills.
PROMOTER
Feb 2019 / Jul 2019
Infinite Marketing Group / Cape Town
• Increased employees' attendance records from passable to exceptional by emphasizing punctuality and being prepared to start work on arrival.
• Provided outstanding service to customers by collaborating with customer service team to provide product information.
• Interacted with the public in a warm and friendly way to promote rewarding customer experiences.
• Educated customers and prospective customers about various company's products.
Reason for leaving: I took up an employment offer with Matsidiso and had to discontinue my part time work. SALES REPRESENTATIVE & TRAINING
MANAGER
Apr 2016 / Oct 2018
Real Promotions LTD (PTY) / Cape Town &
Johannesburg
• Achieved excellence due to ability to hire, train and supervise high performing sales team.
• Provided exceptional customer service by resolving issues quickly, resulting in an increase in revenues and larger profit margins.
• Collaborated with upper management to implement
improvements and resolve issues which resulted in exceeding company's goals.
• Provided training to sales staff, paying particular attention to cross-selling, and building relationships with customers. Reason for leaving: I was looking to grow, expand my knowledge in the sales and marketing field, as well as, add other expertise under my belt through experience.
EDUCATION
BSc Life and Environmental Sciences
University of Johannesburg / Johannesburg
2016
• Professional Accreditation
• Certification
• Double Major: Zoology & Human Physiology
National Senior Certificate (Matric)
St Thomas Private School / King William’s Town
2011
• Professional Accreditation
• Certification
• Mathematics, Physical Sciences, Life Sciences, Life Orientation, English Home Language, Afrikaans First Additional Language, and Accounting
SKILLS
• Team building
• Computer Literate
• Excellent communication
• Customer Service
• Calendaring
• Team Management
• Adaptive learner
• Positive learning process
• Results-orientated
REFERENCES
Available upon request