CURRICULA VITAE

JESSICA BRANTLEY, RN

EDUCATION

Wayne Community College, Goldsboro, NC, USA

Associate of Applied Science, June 1992

LICENSES & CERTIFICATES

Registered Nurse, 1992

Certified Trainer, 2021

PROFESSIONAL EXPERIENCE

PPD, MORRISVILLE, NC, USA

MEDICAL INFORMATION SPECIALIST- I, NURSE JAN 2021-CURRENT

Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer service. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.

Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.

Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.

Maintains thorough knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.

Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

JOHNSTON UNC HEALTHCARE, SMITHFIELD, NC, USA

CLINICAL NURSE II, MAR 2020-JAN 2021

Provided competent clinical nursing care consistent with professional standards.

Reported and accountable to the Nurse Manager/Director

Responsible for coordinating and delivering patient care utilizing the nursing process in a hospital outpatient setting.

Performed hyperbaric oxygen therapy treatments

ARDOR HEALTH SOLUTIONS, FT MYERS, FL, USA

HOME HEALTH TRAVEL RN SEP 2018-MAR 2020

Initiated and developed the patient's plan of care which established goals-based on nursing

diagnosis and incorporated therapeutic, preventive and rehabilitative nursing

Established a compassionate environment by providing emotional, psychological and spiritual

support to patients, friends and families

Administered medication and treatments, including IV and IM medications, phlebotomy, various

wound care modalities including wound vacs, gastrostomy, nephrostomy and colostomy care as

prescribed by the physician

Identified discharge planning needs as part of the care plan development and implemented prior to

discharging the patient

Assessed and completed home health aide and LPN evaluations

Managed care for post-operative patients through discharge

Liaised between patients and physicians to ensure patient comprehension of treatment plans

Assisted patients with multiple chronic diagnoses including COPD, CHF and Diabetes

Developed patient care plans, including assessments, evaluations and nursing diagnoses

Instructed patients, caretakers and the family on medication regimens, wound care and dietary

restrictions

Proficient in Oasis Charting, Medicaid & Medicare Billing

Led an Interdisciplinary Team in the coordination of all aspects of patient care

FIVE POINTS HOME HEALTH, FAYETTEVILLE, NC, USA

HOME HEALTH DIRECTOR SEP 2016-SEP 2018

Provided leadership and management for the daily operations of a Medicare certified home health agency, focusing on the company’s primary objectives based on sales, growth, operating profit, return on assets and clinical best practices

Responsible for directing, planning, organizing and participating in the day to day and long-range goals of the company and each agency including strategic planning, sales, distribution, customer service, clinical services, wellness programs, inventory management, and reimbursement

Responsible for development and implementation of standard operating procedures for revenue generation and cost cutting initiatives

Prepared annual budgets

Performed monthly analysis of income statements, profitability, operational issues, and sales efforts

Responsible for maintaining quality standards for the agency

Responsible for implementation of the clinical guidelines and criteria for reimbursement, all payers

Responsible for implementation of standard operating procedures

Strategically developed and implemented new sales and marketing programs to increase market share

Strategically developed and implemented new programs to improve patient satisfaction

Responsible for staffing models for all clinical and non-clinical operational staff

KINDRED AT HOME, GRAPEVINE, TX, USA

AREA DIRECTOR OF OPERATIONS, MAY 2016-SEP 2016

Responsible for implementing and supervising the administrative policies and operations of the agency

Responsible for administratively supervising the provision of all services to agency clients on a day-to-day basis, including but not limited to having the authority and responsibility to manage the day-to-day operation of actual direct patient care delivery in the patients’ health-related setting

Managed the daily operations of the agency, including but not limited to making hiring/firing decisions, completing employee evaluations, budgeting and writing policy and procedures for the agency

Organized and directed the agency’s ongoing functions

Administratively supervised the provision of quality care to agency clients

Ensured documentation of services provided is accurate and timely

Employed or contracted qualified personnel

Ensured adequate staff education and evaluations according to requirements in Section 97.245(b) of the Texas Regulations

Ensured accuracy of public information materials and activities

INTREPID USA HEALTHCARE SERVICES, FARMER’S BRANCH, TX, USA

NATIONAL DIRECTOR OF FIELD SUPPORT, MAY 2011-MAY 2015

Provided leadership and management for the daily operations of a multi-site Medicare certified

home health company focusing on the company’s primary objectives based on sales, growth,

operating profit return on assets and clinical best practices.

Remotely managed a team who traveled across the US to assist agencies to improve their quality

performance

Provided leadership for regional operations specialist team who assist troubled agencies and

provide education and orientation

Analyzed multiple reports to assist the company to maintain compliance while increasing cash

flow

Responsible for directing, planning, organizing and participating in the day to day and long-range

goals of the company and each agency including strategic planning, sales, distribution, customer

service, clinical services, wellness programs, inventory management, and reimbursement.

Responsible for development and implementation of standard operating procedures for revenue

generation and cost cutting initiatives.

Prepared annual budgets for all agencies

Performed monthly analysis of income statements, profitability, operational issues, and sales

efforts.

Responsible for maintaining quality standards for each agency.

Responsible for implementation of the clinical guidelines and criteria for reimbursement, all

payers.

Responsible for implementation of standard operating procedures

Strategically developed and implemented new sales and marketing programs to increase market

share.

Strategically developed and implemented new programs to improve patient satisfaction.

Responsible for staffing models for all clinical and non-clinical operational staff

PROFESSIONAL DEVELOPMENT

Training while employed by PPD is available upon request.

LANGUAGES

Native Tongue: English Proficient: Not Applicable

THERAPEUTIC EXPERIENCE AND EXPERTISE

Wound Care: venous, stasis, arterial, diabetic, hyperbaric therapy

Home Health: Geriatric, pediatric, disease process education

COMPUTER EXPERIENCE

Microsoft Excel, Word, PowerPoint

Veeva Vault

Windows XP

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