CURRICULUM VITAE

Oliver Musapingura

ID No: 650-***-**** 269

Nationality: South African/Zimbabwean

Languages: English, Shona, Zulu & Xhosa

Marital Status: Married

Driver’s License: Yes & own transport

Address: Soshanguve, Pretoria

Contact Number: 082*******/082*******

Email: adn7o0@r.postjobfree.com

mailto:adn7o0@r.postjobfree.com

Synopsis of Career History

Company Name: CSIR International Convention Centre

Position Held: Senior Assistant Banqueting Manager/Ops Manager

Date: March 2011 - Current

Directing and managing efficient execution of functions

Maintaining excellent customer satisfaction and taking appropriate action on customer complaints

Attend weekly event sheet meetings to understand the requirements and planning for upcoming events

Compiling weekly roasters and allocating supervisors to specific events

Maintenance and encouragement of teamwork by working closely with all stakeholders to achieve desired outcomes on the floor

Ensuring that venues are checked before and after functions, and ensuring that all maintenance issues are logged and send for fixing

Ensure monthly stocktakes are done and ensure correctness in counts are recorded

Performing daily walkabouts of venues and floors ensuring all set ups are in order and the venues are kept clean and tidy

Monitoring that the Banqueting department operates according to set SOPs and the team members have a clear understanding on the SOPs

Training, motivating and supervision of all banqueting staff as well as maintaining to achieve set targets

Budgeting and forecasting revenue and profitability for the department

Development odf action plans for the department

Ensuring that staff are trained and motivated to assist them in growing and achieving goals for the organization

Provision of monthly reports for the department

Company Name: Moyo at Spier

Position Held: Senior Front of House/ Floor Manager

Date: March 2009 – Feb 2011

Company Name: Contract Catering Company of South Africa

Position Held: Group HospitalityTraining Officer

Date: July 2007 – Dec 2008

Company Name: Spier Resort, Stellenbosch

Position Held: Assistant Banqueting Manager

Date: Jan 2005 – March 2006

Company Name: Domestic Bliss

Position Held: Skills Trainer

Date: July 2003 – Dec 2004

Company Name: Southern Sun Hotels

Position Held: Junior Assistant to Senior Manager F&B

Date: March 1989 - March 2003

Education, Qualifications & Certificates

Bulawayo School of Catering, Hotel and Tourism : 1989

Completed a Diploma in Hotel and Catering Operations

Mandel School of Hospitality

Courses completed:

Action Centred Leadership

Train the trainer

Deslips for managers

Finance for non- finance managers

Running effective meetings

Time management

Cool Ideas/Faranani Facilitation Services

Assessor Training (ASSMT 01 & 02) 4.

Competency International

Guide and support learners (Mentoring)

Helena Burger and Associates

Application of Protocol and Diplomatic Communication

Customer Journey Management

Travelling Mystery Guest

Assessor and Facilitator – Services SETA

Assessor and Facilitator - MerSETA

Assessor and Facilitator - W and R SETA

Facilitator - CATHSSETA

Associate : Hotel and Catering International Management Association (AHCIMA)

References

1.Mishack Mthembo

Banqueting Manager – CSIR Inernational

Convention Centre

www.csir.co.za Cell 067*******

Tel 012-******* cell 067-*******

2.Jeff Mlotshwa

Deputy GM - Orion Hotels

www.orionhotels.com

Cell 072*******

3.Sophie Moonsamy – Training Manager

www.domesticbliss.com

Cell 073*******

4.Felicity Gwen _ - Administrator

www.hpc.co.za

Cell 071*******

5.Nelson Mawema – Hospitality Manager CSIR

www.staffingdirect.co.za

Cell 064*******

6.Steward Hardie - Banqueting Manager

www.spier.co.za

Tel 021*******

Cell 082-***-****

Contact this candidate