Hotel Manager Division
Resume:
Personal Data
Name : Mohammed Abu.Elenain Elgazzar
Date of Birth : 08/01/1974.
Address : Egypt, Alexandria.
Marital Status : Married.
Phone : 010********
E-Mail : **********@*****.***
Qualification
B.SC of Archeology. May 1996 ( Cairo University ).
Diploma in Germany language from ( Cairo Germany ) Gotta Institute.
Diploma in computer skills ( Word – Excel ).
Diploma in Russian language from Russia ( Lodmela Institute ) Cherepovet City. Technical Skills
1. Using concepts of information technology.
2. Using computer and Managing Files.
3. Word Processing :
4. Extensive Knowledge of Microsoft Office Word.
5. Spread Sheets :
6. Extensive Knowledge of Microsoft Office Word.
7. Information and communication.
WorkExperience
Receptionist & Shift Leader : Fayrouz Hilton Sharm El.Sheikh ( June 1996-Jan 1998).
Handeling Reception Operations
Obtained Hotel Management training .(1997)
Desk Supervisor at Intercontinental Sharm ( Iberotel palace – Rio palace ( Jan 1998-Jan 2000 ).
Handeling Reception Operations .
Making A schedule for The Staff .
Assistant &Front Office Manager at Grand Azure(Rixos) Hotel & Rosetta Hotel (Jan 2000 – Jan 2003 ) .
Setting Up a Team work
Increasing the room Revenue yield.
Sucessful complition of the openning period .
Increasing the evaluation of E- marketing
Rooms Division Manager at Camel Hotel – Sharm
(June 2004-Dec 2006) .
Increasing rooms Revenue -
-Setting Up a Team work .
Making a link between selling rooms and Diving .as a package
Set up a high quality standard of Services
Rooms Division Manager at Tropital Naama Bay Hotel Sharm El.Sheakh ( Jan 2007 –Jan 2011).
Set up a high quality standard of Services
Increasing the evaluation of E- marketing
Co operation with marketing
Establishing A budget to control expenses .
Setting Up a Team work
Increasing Rooms Revenue .
Open new Channels for marketing . ( Thomas Cook U.K)
Resident manager at Misr Italia group south Sinai ( Jan 2011 – Jan 2012 ).
Opening a new hotel .
Handel huge operation for one 1500 challet ( time share – owners)
Setting Up a Team work
Set up a high quality standard of Services
Establishing A budget to control expenses .
Opening New outlets (Lake area – restaurant – Watersports area)
Hotel manager at Elaf Hotels Co, in Saudi Arabia fromJan 2012 till Jan 2013.
Pre opening 2 hotels Elaf ( Alnakheel – Albustan)
Setting Up a Team work
Establishing A budget to control expenses .
Pushing Up sales .
Handling Hajj& Omra Operation
Operation Manager ( Alothman Group Alkhobar Saudi Arabia ( Jan 2013 – Nov 2014.)
Sharing with Kempiniski- co pre opening period
Managing a small resort .
Handle all resort operations .
General Manager ( Garden Plaza & Almassem Hotels Group ) Jan 2015 till May 2018
Managed 3 hotel apartments & suites plus hotel 4 stars
Setting Up a Team work
Increasing the evaluation of E- marketing
Pushing Up sales
General Manager Hospitality / F&B Division ( At Royal Residence Hotel & Resorts ) From Oct 2018 Till Dec 2020.
Managed Two hotels + chain Restaurants
Pushing up sales
Additional Tasks
Fulfilled a management training program.
All dept, in Hilton Co.
Reception- Reservation- F&B- Kitchen- Housekeeping- Landry- Engineering .
Communication with travel agents, sales department, contraction with concerned compa- nies.
Experience in dealing with Opera system- Fidelio S.8- Comsys, plus internet & research sites.
Achieving jobs of operation manager.
Have a good character & independent personality. Personal Skills
Willing and committed to continuous self- development.
Good communication skills.
Capable of working under pressure .
Showing respect to myself and to others.
Presentable, enthusiastic, and dedicated to work. Language Skills
* English : Excellent ( Reading – Writing& Speaking )
* German : V. Good ( Reading – Writing& Speaking )
* Russian : V. Good ( Reading – Writing& Speaking )
* Italian : Good ( Reading – Writing& Speaking )
* French : Fair ( Reading – Writing& Speaking )
*Arabic : Mother Tongue
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