Resumé

Johan Smith

Name Johan Smith

ID 670-***-**** 085

Last Position Obtained Project Manager Change Delivery

Current Employment Retrenched at ABSA

Mobile Contact Detail 076-***-**** alternative 081-***-****

E-mail adn7ir@r.postjobfree.com

Availability Immediate

Physical Address Cunningham Ave, 1235

Waverley, Pretoria 0186

Postal Address Same as Physical

Nationality South- African

Licence Code 8

Home Language Afrikaans

Other Language English

Higher Education - PMP Project Management Professional Certification

Certificate in Business Interaction (Unisa)

Diploma in Programme and Project Management (University of Pretoria)

Advanced Programme in Project Management (University of Pretoria)

Certificate Financial management (University of Pretoria)

International Training Diploma (Sangari Siemens)

MAJOR ACHIEVEMENTS :

-Setting up of Programme management office (SA Post Office)

-Formulate Project Management methodology

(PMBOK) (SA Post Office)

-Establishment of Portfolio committee (SA Post Office)

-Assist in formulating Strategic document for

SAPO(SA Post Office)

Formulate Project and Programme

Management Policy (SA Post Office)

Top Achiever Award for outstanding Project Management Performance

(Business Connection)

Achieving Convergys Excellence best Project Implementation (Convergys)

PREVIOUS WORK EXPERIENCE

SOUTH AFRICAN POST OFFICE ( 1986 to 2008): Resigned

Operations Retail

Training Officer – Region

Functional Training HR – Manpower Officer

Manager Project Support Office – Strategic Planning

Manager Programme and Contract Management

Programme Office

Manager Programme Office Strategic Planning

Manager Procurement management

Manager Strategic Planning Section

Manager Transformation Unit

Manager Group Strategy

Manager Business Intelligence Procurement

BUSINESS CONNEXTION – TELECOMUNICATIONS (2008 to 2010) Contract

PROJECT MANAGER

Telecommunications Vodacom/Recharge

Management System

VAS-X TELECOMUNICATIONS (2010 to 2011) Permanent:

PROGRAMME/PROJECT MANAGER – TELECOMUNICATIONS - Vodacom

Congo/Mozambique/Tanzania/Lesotho

Malawi/Zimbabwe Support

CONVERGYS – INTERNATIONAL

SENIOR PROJECT MANAGER

Telecommunications (2011 to 2012) Retrenched:

Telecommunications Vodacom South Africa Billing Systems

PM-IDEAS (2012 to 2013) Permanent:

CONSULTANT TRAINING PROJECT MANAGER

BARCLAYS AFRICA /ABSA ROA (2014 to 2019) Retrenched – 2014 - 2019

Project Manager Change Delivery

TERTIARY EDUCATIONAL HISTORY

Higher Education - PMP Project Management Professional Certification

Certificate in Business Interaction (Unisa)

Diploma in Programme and Project Management

(University of Pretoria)

Advanced Programme in Project Management (University of Pretoria)

Certificate Financial Management (University of Pretoria)

International Training Diploma (Sangari Siemens)

Professional Certification Project Management Institute

Course Project Management Professional (PMP) Year completed (Status) 2013

University of Pretoria

Programme in Project Management

Diploma Year completed 2001

Subjects passed

Project Management Methodologies

Project Communication Management

Project Quality Management

Project Procurement and Contract Management

People Management for Project Success Financial Principles and Project Accounting

Project Risk Management

University of Pretoria

Course Advanced Programme in Project Management - 2007

Qualification Diploma

Subjects Passed

Advanced Critical Chain Simulation

E-Project Management

Change and Configuration Management

Innovation for Project Managers

Advanced Risk Management and Simulation Negotiation, Conflict and Dispute Resolution Project Portfolio Management

System Development and Software Application

Institution name - UNISA

Course in Business Interaction

Qualification Certificate

Year completed 1997

Subjects passed

Basics of Business Interaction

Modes of Interaction in Business

Sangari Siemens – Institution

International Training Diploma

Qualification Diploma

Year completed - 2003

Subjects passed

Computer Skills Matrix

Microsoft Outlook

Microsoft Word

Excel

MS Project

PowerPoint

Mind map

R&D

SHORT PROGRAMMES / COURSES ATTENDED

Finance Management for Non- Financial Managers University of Pretoria (1 Week)

Building Strategic Maps

Balance Scorecard Association of personnel Services

Organisations (1 Week)

Project Management One Kavan Consulting (2 Days)

Labour relations Company In-house (Learning Institute) (3 Days)

Interview skills Company In-house (2 Days)

Quality Management Company In-house (1 Week)

A+ Course External (2 Weeks)

Introduction of barefoot

Engineering White head Morris (1 Week)

MS Project Price Waterhouse Coopers (2 Days)

MS Project Customised Price Waterhouse Coopers (2 Days)

Project Management Quick

Wins KAVAN 1 Week

Free zone Innovation Kepner and Fourie (3 Days)

Disciplinary Procedure Company Inhouse (3 Days)

Negotiation Skills Company In-house (2 Days)

Project Strategy Kranefield (1 Month)

COMPANY - POSITION HELD

Barclays Africa Project Manager Transformation 2013-2019 (5 years)

PM-Ideas Training Consultant 2012-2013 (15 months)

Convergys Senior Project Manager 2011 – 2012 (14 months)

VAS-X Programme Manager 2010 -2011 (12 months)

Business Connexion Project Manager 2009 – 2010 (12 month contract)

South African Post Office Retail – 24 Years (Positions held as stipulated)

Training Officer

Manpower Officer

Manager Programme and Contract Management

Manager Programme and Strategic Management

Manager Transformation (Contractor as service provider for Vodacom)

EMPLOYMENT HISTORY 2014 to 2019

Company Barclays Africa/ABSA Rest of Africa

Period employed February 2014 to November 2019

Reason for leaving Development Areas limited – Retrenched

Responsibilities Transformation

Managing Projects through Barclays Africa BA12 Countries Internal External Customer Relationship Management:

On-site Customer Relationship Management

Proactively identify new opportunities and improvements

End to End Planning of overall Project Objectives and requirements:

Project Scoping

Feasibility studies

Planning

Proposals

Approval

Resource allocation

Time line scheduling

Alignment of Projects with overall Strategy for client and alignment to Strategic Intent.

Managing a Programme of multiple Projects:

Service Excellence Project

CCRS (Credit Risk system

Automation of financial spreading

BOC 360

Sybrin Onboarding

JUMO

DM Pro

Project Financials:

•Ensure proposal approval

•Scheduling resources and time lines within budget and time lines

•Manage ROI/Benefit realisation on each project

Resource scheduling:

•Allocation of Resources

•Managing of resources

•Creation of tasks timesheet

Quality Assurance:

•Managing of Quality plans

Risk identification:

•Identification of risk areas

•Managing of risk log

•Proactively identify Risk areas

Change Management:

•Management of People Change aspects and all components

•Manage Change process

Solution Testing:

•Ensure Quality requirements

•Ensure Full development life cycle adhered

Report and Communication on Project Status with all Stakeholders:

•Reporting on Project status and progress

•Establish Steering Committee meeting

•Reporting to Project Owner/Sponsor

Manage Resources:

•Manage all aspects of resource requirements

•Managing of main Stakeholders

Manage Project Administration

Manage certain aspects of Support environment:

•Action on calls logged

•Report on progress of Support issue aligned to SLA

Communication: CUSTOM DEFINED ROLES

•Communicate status and progress to all relevant stakeholders within project

•Manage all communication between Client and Service providers

Service Delivery:

•Ownership of delivery to client

•Managing all aspects of project deliverables

EMPLOYMENT HISTORY 2012 to 2013

PM IDEAS

Consultant Training

Responsibilities

Training Project Managers

Project Management Intermediate Training:

Intermediate Project Management Training

Preparation Programme for PMP examination

Project Management Fundamental Training:

Fundamental Project Management Training

Preparation Programme for CAPM examination

Project Management Administration Training:

Project Management Administrator Training

Project Risk Management:

Project Cost Management:

Report Writing:

CONVERGYS INTERNATIONAL

Employment History 2011 to 2012

Position held Programme Manager

Period employed March 2011 to May 2012

Reason for leaving - Internationally located (only resource local)

Responsibilities

Managing Projects in Telecommunication Vodacom Cape Town IRB Internal External Customer Relationship Management:

oOn-site Customer Relationship Management

oAccount Management

oForecasting quarterly based on Sarbanes–Oxley principles

oProactively identify new opportunities and improvements

oContinuance communication on new products and opportunities with client

End to End Planning of overall Project Objectives and requirements:

oProject Scoping

oFeasibility studies

Planning

Proposals

Approval

Resource allocation

Time line scheduling

Alignment of Projects with overall Strategy for client

Managing Upgrade of Billing system Vodacom:

IRB (Infinis Rating and Billing) Environment upgrade from IRB 4.3 to IRB 5.0

Implementation of Reporting Alexis product

Web Services

Implementation of Billing system within Retail/Wholesale environment Vodacom

Managing a programme of multiple Projects:

Ad-hoc enhancements and new product development

Commercial Proposal submission of various project within the environment:

Ad-hoc enhancements

New Product proposals

Forecasting quarterly based on Sarbanes–Oxley principles

Project Financials:

Ensure proposal approval

Scheduling resources and time lines within budget and time lines

Manage ROI on each project

Resource scheduling:

Allocation of International Resources

Managing of resources

Creation of tasks timesheet

Quality Assurance:

Managing of Quality plans

Risk identification:

Identification of risk areas

Managing of risk log

Proactively identify Risk areas

Change Management:

Management of all CR’s

Manage Change process

Solution Testing:

Ensure Quality requirements

Ensure Full development life cycle adhered to

Report and Communication on Project Status with all Stakeholders:

Reporting on Project status and progress

Establish Steering Committee meeting

Reporting to Project Owner/Sponsor

Manage Resources:

Manage all aspects of resource requirements

Manage Project Administration

Manage certain aspects of Support environment:

Action on calls logged

Report on progress of Support issue aligned to SLA

Communication:

CUSTOM DEFINED ROLES

Communicate status and progress to all relevant stakeholders within project

Manage all communication between Client and Service providers

Service Delivery:

Ownership of delivery to client

Managing all aspects of project deliverables

Project health checks

Customer relationship management:

On-site management

Liaise with client in terms of alignment of Strategies

VAS-X

EMPLOYMENT HISTORY 2010 to 2011

Position held Programme Manager

Period employed November 2010 to 2011

Reason for leaving Limited Opportunities Internal

Programme/Project Manager Africa Telecommunications:

Responsibilities

•Malawi – TNM, ACL

•Zimbabwe – Africom

•Tanzania – Vodacom

•Congo – Vodacom

•Mozambique – Vodacom

•Lesotho - Vodacom

Customer Relationship Management:

On-site Customer Relationship Management

Proactively identify new opportunities and improvements

Continuance communication on new products and opportunities with client

End to End Planning of overall Project Objectives and requirements:

Project Scoping

Feasibility studies

Proposals

Approval

Planning

Resource allocation

Time line scheduling

Implementation of Billing system:

Implementation of new Billing system

Malawi – TNM

Malawi – ACL

Zimbabwe – Africom

Lesotho - Vodacom

Managing a programme of multiple Projects:

Ad-hoc enhancements and new product development

Commercial Proposal submission of various project within the environment:

Ad-hoc enhancements

New Product proposals

Managing ROI Resource scheduling:

Allocation of Local Resources

Managing of resources

Quality Assurance:

Managing of Quality plans

Risk identification:

Identification of risk areas

Managing of risk log Proactively identify Risk areas

Change Management:

Management of all CR’s

Manage Change process

Report and Communication on Project Status with all Stakeholders:

Reporting on Project status and progress

Establish Steering Committee meeting

Reporting to Project Owner/Sponsor

Manage Resources:

Manage all aspects of resource requirements

Manage Project Administration

Manage Support environment:

Action on calls logged

Report on progress of Support issue aligned to SLA

Communication:

Communicate status and progress to all relevant stakeholders within project

Manage all communication between Client and Service providers

Service Delivery:

Ownership of delivery to client

Managing all aspects of project deliverables

Project health checks

Customer relationship management:

On-site management

Liaise with client in terms of alignment of Strategies

Business Connexion

Position held Project Manager

Period employed November 2009 to 2010

Reason for leaving Contract

Responsibilities

Managing the RMS (Recharge Management System) Project Manager Vodacom Telecommunications Midrand: Customer Relationship Management:

On-site Customer Relationship Management

Proactively identify new opportunities and improvements

Continuance communication on new products and opportunities with client

End to End Planning of overall Project Objectives and requirements:

Project Scoping

Feasibility studies

Proposals

Approval

Planning

Resource allocation

Time line scheduling

Change management

Project Close out

Commercial Proposal submission of various project within the environment:

Ad-hoc enhancements

New Product proposals

Managing ROI Resource scheduling:

Allocation of Local Resources

Managing of resources

Quality Assurance:

Managing of Quality plans

Risk identification:

Identification of risk areas

Managing of risk log

Proactively identify Risk areas

Change Management:

Management of all CR’s

Manage Change process

Report and Communication on Project Status with all Stakeholders:

Reporting on Project status and progress

Manage Resources:

Manage all aspects of resource requirements

Manage Project Administration

Manage Support environment:

Action on calls logged

Report on progress of Support issue aligned to SLA

Communication:

CUSTOM DEFINED ROLES

•Communicate status and progress to all relevant stakeholders within project

•Manage all communication between Client and Service providers

•Service Delivery:

•Ownership of delivery to client

•Managing all aspects of project deliverables

•Project health checks

•Customer relationship management:

•On-site management

EMPLOYMENT HISTORY

South African Post Office Period employed – 1986 to 2008

•Counter Staff, Relieving Manager at Retail Stores

•Training Officer/Manpower Officer

•Acting Manager Strategic Planning/Manager Programme and

•Contract Management/Programme Office Strategic Planning

•Manager Transformation Unit

•Manager Business Intelligence Supply Chain Management

RESPONSIBILITIES

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