PAVITHRA VARUTHARAJ
**-*/*, ****** ********** STREET,
PUDHU ROAD, ELAMPILLAI,SALEM- 637502
Email I’d:adn7fu@r.postjobfree.com
Mobile: 842-***-****
CAREER OBJECTIVE
To develop my career where I will be a valuable member, contributing quality ideas and work for an organization where there is an sample scope for an individual and as well as for an organizational growth and development.
PROFESSIONAL EXPERIENCE
TECH MAHINDRA [JULY-2017 TO JULY-2018]
Designation:
Associate – customer support [vodafone] [Language: Tamil, English]
Handle 100+inbound calls customer interaction per day, giving detailed personalized, Friendly and polite service to ensure customer retention and satisfaction
I have a strong background in the customer service field. I am also well versed customer support, set in high call volume environment and come to you with superior computer skills and telephone etiquette.
TELEPERFORMANCE [JULY-2018 TO JUN-2019]
Designation
Associate – customer support [Dewan Housing finance limited] [Language: kannadam]
Handled 70+ outbound calls per day, call and collected EMI amount and outstanding amount. collected,verified and secured report information
Maintain comapany system of records, assigned access and removed obsolete documents.memorable all payment process to be able to answer the customer quickly
STRENGTHS
Excellent interpersonal and communication skills with good ability to understand the requirements of the customer.
Fine team management and time management skills
Adaptable to New Work Environment
Ability to achieve immediate and long term goals and meet operational deadlines.
ADDITIONAL QUALIFICATIONS
Attended Soft Skills Training conducted by “INFOSYS BPO Ltd.“ at AVS & Sakthikailassh Group of Institutions, Salem
Attended “CAREER DEVELOPMENT TRAINING” in Shri Sakthi Kailassh women’s college, Salem
Participated in the “INTERNATIONAL SEMINAR” conducted in kailassh women’s college
ACADEMIC QUALIFICATIONS
Bachelor of computer science,sakthi kailash women’s college
77.35%
2016
Govt Girls Hr Sec School,Elampillai
Govt Girls Hr Sec School,Elampillai
68%
78.4%
2013
2011
PERSONAL DETAILS
Date of Birth
17.07.1996
Father’s Name :varutharaj.c
Marital status :single
Religion :Hindu
Languages :Tamil,English,Kannadam
DECLARATION
I here by declare that all the details stated by me about are true to the best of my knowledge and belief.
Date:
Place: ( pavithra.v)