Ruby Fleming

***** ******* **** 214-***-****

Apartment 912 adn758@r.postjobfree.com

Dallas, TX 75238

PROFILE

Patient Care….Phlebotomy Training….CPR Certified

Dedicated and patient-focused Medical Assistant with proven strengths in acute patient care and staff development. Retrained in medical profession to establish long term career and accelerate in the field. Exceptionally effective with people.

EDUCATION

Medical Assisting Certification 2007

Westwood College

Certified Nurse Aide 1993

San Marcos Job Corps

PROFESSIONAL EXPERIENCE

COLLABERA 09/2020-08/2021

Data Entry

Worked at Bank of America entering check amounts and entering coupon codes as well as entering credit cards and there amounts. Checking other peoples work as well.

THE RENY COMPANY 09/2019-06/2020

Data Processing Analyst Plano, TX

Process high volumes of medical bills in Smart Advisor.

Maintain a log of bills keyed for the day using excel.

Ability to key bills and know which ones are State Reporting also understand and find the providers license number.

Ability to pull bills from the landing zone in order to process them for the day.

OPTUM 360 11/2014-05/2019

Data Entry/Billing Coordinator Addison, TX

Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re - billing insurance companies and general customer concerns

Process adjustments, refunds, transfer bills, mail returns and perform manual sales

Evaluate and respond to all aspects of written billing inquiries, including but not limited to: billing insurances, and updating invoices

Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution

Maintain tracking log of all escalated patient correspondence, providing status updates to leadership as needed

Ability to perform all aspects of billing customer service as needed

DMC HEALTHCARE 10/2012-09/2014

Insurance/Records Clerk Dallas, TX

Verify Insurance

Daily Deposit

Verify PI Cases

Help with Therapies on Patients

Check patients in and out

Schedule patients for future visits

Prepare records for Attorneys, Record companies, etc...

FIRST LIGHT HOME HEALTHCARE 8/2012-10/2012

Medical Assistant Richardson, TX

Bathing & hygiene

Transfer & posture positioning

Continence and toileting care

Special diets & meal preparation

Eating assistance

Oral hygiene

NORTH DALLAS PEDIATRICS 4/2007-4/12

Medical Assistant Plano, TX

Administer shots to patients

Take vital signs

Well Child Checks

Administer catheters to collect specimens

Help Doctors when needed

Stock patient rooms

JOHN PETER SMITH HOSPITAL 2007

Intern Ft Worth, TX

Administered IV’s

Assisted in Foley administration

Assistant to nurses as needed

Worked in the trauma center

DEPARTMENT OF LABOR 2007

Intern Dallas, TX

Responsible for data entry of workers compensation claims and medical authorization

HARRIS 2000 – 2007

Lead Data Entry Dallas, TX

Process incoming claims for compensation submitted to the Office of Workers’ Compensations Program (OWCP) from federal agencies in Arkansas, Louisiana, New Mexico, Oklahoma and Texas

Ensure proper coding of incoming compensation claims for accurate and timely processing by Claims Examiners

Assign new OWCP cases and code each according to the type of injury claimants sustain

PROFESSIONAL TEMP AGENCIES 1998 – 2000

Data Entry Dallas, TX

Input travel claims hospital and dental bills for workers compensation claims for federal employees

Keyed documents for processing

Entered map locations codes into database

Performed general office skills

Awards

Deans’ List Perfect Attendance Executive Director’s List Honorable Attendance

References available upon request

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