C A R E E R O B J E C T I V E

E X P E R I E N C E

J E S S I C A R O D O S H

**** ******** **. *** *****, NV, 89142 725-***-**** adn6ex@r.postjobfree.com Hard-working professional with 7+ years of experience and a proven knowledge of customer satisfaction and customer needs assessment. Aiming to leverage my skills to successfully fill the Family Services Specialists role at your company.

PEPPERMILL RESTAURANT, LAS VEGAS, NV

Cashier, Dec 2018 - Present

I handle the cash and credit cards, I also answer phones and if the hosts or servers need help I help them out seating guests or taking out food. I have to file the credit card slips and also the receipts.

• Made eye contact, smiles, greets and offered help to every customer.

• Provided exceptional customer service by being pleasant, courteous and helpful to customers.

• Followed company food handling and safety procedures.

• Gave directions to customers to various locations in city.

• Greeted and assisted customers while anticipating needs.

• Performed cash transactions with accuracy and precision.

• Performed cashier duties and provided exceptional customer service during service periods and breaks.

• Greeted customer with smile and eye contact and offering name.

• Trained cashiers all phases of cashier functions and monitored for compliance.

• Operated register, handles cash and process credit card transactions.

• Tendered customer transactions in quick and efficient manners. UHAUL MOVING AND STORAGE, LAS VEGAS, NV

Cashier, Apr 2016 - Dec 2018

Renting out moving trucks and storage, selling moving supplies, also calling customers when they are late returning trucks and for storage payments. I also ran the register as well.

• Resolved low level guests issues with efficiency and good attitude.

• Provided proper cleanup during and after hours of operation.

• Collected payments and distributed parking decals to faculty, staff and students.

• Trained cashiers all phases of cashier functions and monitored for compliance.

• Counted and verified money received and issue receipts.

• Made eye contact, smiles, greets and offered help to every customer.

• Received payment for parts being purchased and issue correct change. Created world-class customer experience through front-end customer engagement and point-of-sale interaction.

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• Followed standard procedures for issuing cash refunds.

• Scanned product, operated cash register and tally customer purchases.

• Provided exceptional customer service by being pleasant, courteous and helpful to customers. FARMERS INSURANCE COMPANY, LAS VEGAS, NV

Secretary, Feb 2017 - Dec 2017

I would open the office, answer phones, fax and file important documents, take payment for insurance. Call possible leads for insurance.

• Handled information of highly sensitive and confidential nature.

• Obtained necessary signatures for consent and insurance forms.

• Copied handouts and requests reproduction of materials.

• Received telephone calls and greeted visitors to office. Performed routine bookkeeping tasks including simple arithmetic operations to maintain campus budget records.

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• Participated in hourly rounding to promote service excellence.

• Provided assistance with computer problems and data access.

• Organized, indexed and filed legal and administrative documents.

• Handled all telephone called with good communication skills. ANGELINAS PIZZA, LAS VEGAS, NV

Food Service Worker, Feb 2016 - Oct 2016

Serve food to the restaurant and Putters, I would also take phone orders and use The POS system.

• Communicated in positive, respectful manner to both internal and external guests.

• Responded promptly and courteously to any requests.

• Promoted teamwork, monitor and supervised daily beverage operation.

• Ordered, labeled, stocked and inventoried department merchandise and supplies.

• Served food and beverage orders to bar area patrons.

• Maintained and enforced health department guidelines and sanitation practices.

• Prepared guest checks and collected payments from guests.

• Served guests in responsive, caring, prompt and courteous manner. Maintained supplies, equipment, cleanliness and sanitation to health department and company specifications.

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• Provided customers with top quality customer service in friendly and positive manner.

• Cleared empty plates and glasses from tables and place quickly in bus carts.

• Assisted Manager in day-to-day opening and closing of operation.

• Performed side work to prepare for upcoming events.

• Interacted with guests to take drink and food orders.

• Stocked supplies and equipment in appropriate areas.

• Helped Restaurant Manager and Dining Room Manager with daily tasks.

• Cleared and reset tables at conclusion of each course.

• Took food and beverage orders from patrons, answer questions regarding menu items.

• Stored food by adhering to food safety policies and procedures.

• Maintained appearance, upkeep and cleanliness of food and beverage equipment and facilities. E D U C ATION

A D D I T I O N A L S K I L L S

LAS VEGAS HIGH SCHOOL

LAS VEGAS, NV

High School Diploma (Jun 1996)

• I am very good with typing, I can type up to 100 WPM.

• I am good at office work, I learn fast and am outgoing,

• Handling Money

• Greeting Customers

• Excellent Customer Service

• Friendly And Outgoing

• Communication Skills

Contact this candidate